Location was absolutely perfect. It wasn't too long of a walk to get down to the water front. Dominos pizza was open for a bite to eat at 2 am when we had a very long day of flight delays. Beds and pillows were unbelievably comfortable. Staff were super nice. The lovely night shift lady was very accommodating. Showers were enjoyable with great shampoo and conditioner !

Cleanliness was questionable. First room was not clean (cat food on floor, counters sticky). 2nd room we were given was better but had a dirty towel hanging on back of door, dirty coffee pot with coffee pod still in it. It took me 8 full rinses to have chunks of old coffee stop coming out. I was happy to have my own cleaning wipes to make sure high touch areas were sanitized. The manager was great to deal with when I told her about our experience !

We had an excellent experience with Sam at the front desk. We were delayed due to a severe storm, and Sam was very helpful, knowledgeable, and professional. We had excellent service throughout our time at the Atlantica. The location was central, the room was bright and comfortable, and we appreciated the extra special touches!

While we had a great experience, we were disappointed that the pool was closed during our trip (which we were made aware of after we booked - we appreciated the heads up but had booked this hotel in part because of the pool). We look forward to visiting the pool on a future trip! There was also significant construction happening in the parking area while we visited; however, we were able to find a parking spot during our whole visit; it was just a bit concerning in terms of navigating two-way traffic and pylons/caution tape.

I got they and it was really late and when I got to my room there was a letter address to me and some sweets. The staff was amazing and I will return. When the water line started to leak in the parking garage. The staff call our room and info us of what was happening and we moved our vehicle.

We had to go to the front desk to get new towels and wash clothes after 2 days. I would love for the house keeping to come and check if the towels and wash clothes need to be replace.

The room was beautiful, big and comfy. There were robes available to lounge in during the stay and the toiletries were very nice. We ordered room service from the hotel restaurant "The Cannery" and it was delicious. Even though they were in the middle of switching the menu everything was great and a lot of options were available. It was a great location, about a 15 minute walk down to the waterfront and the downtown core where shopping and restaurants are. The route we took past the hospital also brought us right to the Public Gardens which were lovely to stroll through on the way.

Great location within one mile walking distance from waterfront and good bars and restaurants. Great staff. Wonderful restaurant and bar on site. Very comfortable room with fabulous view of nearby park and some of the city. Parking on site. Easy to find from highway.

TINY TINY elevator (and only one) from parking garage to lobby, you could hear the tv and other guests from the next room, there was some pubic-looking hair in the bathroom that definitely did not belong to us, and the final bill leaped from $226 to $295 with parking ($25) and I guess taxes. That seemed more of an increase that had been typical in the rest of our trip. Otherwise see above for all the pros.

Room was large, bed was comfortable, like that there were separate sitting areas, the den was a nice touch, TV had casting capabilities and the size of the TV, Iron and Iron board, bathrobes, ta and coffee machines and refrigerator was nice.

Rooms need to be more sound proof - could hear everyone in the hallway and next door. Difficult to block out the light, hotel should looking into magnetizing or add velcro to drapes to keep the light out. Buffet breakfast was not good - eggs tasted like rubber, no way those were real eggs. Parking was too expensive.

Great view, comfortable bed and pillows. Room temp was also good. When addressed issues with the front desk, our room was changed immediately and very nice about the whole thing. We were given another room, it was spotless and had a great view.

When we went to our first room, we took our shoes off just inside the door, walked to the washroom, over to the window etc. and noticed what looked like cat fur on our socks.We don’t have pets at home. Also fur on the desk chair.Was wearing black so was glad I didn’t sit down before I looked.Went to phone the front desk but the phone did not work. The breakfast buffet was not great but have had breakfast when stayed previously that I ordered off the menu and it was very good.

it was very beautiful! my room was spotless and looked brand new. front desk was amazing and very helpful. very fast to bring any towels etc that we needed. Friendly staff and the restaurant was delicious

our vehicle was too big to find in the underground parking. So you have to park out front and it’s not guaranteed, but it cost $25 a night. Only about 6 trucks could fit but if you leave, your spot could be taken. But they were great to deal with and helped. the location isn’t great. the room was way too small.

I very much enjoy the Atlantica Hotel. Location is good.

This time although overall was clean or appeared to be, I found chewed gum on the bathroom floor and bits of cleaning cloth were left on the shower faucet. I understand that sometimes staff can be busy and time to stop and check after cleaning may slow the process of getting all rooms done in time for guests to sign in, it is important and management should ensure staff have enough time. If they do, then attention needs to be paid to which cleaners are doing their job properly. I raise these points not see someone lose a job however when sleeping in a room that someone has previously used, cleanliness should be the top priority Also the room number had been removed from our door.

The staff is incredible! The location is handy to the QEII and the restaurant serves an excellent selection of high quality meals. They tell you it’s preferred staff don’t go in the rooms during COVID and we had no issues picking up toilet paper, garbage bags or new towels at the front desk. The system of leaving bagged garbage outside the door seems to work well (it was picked up regularly). Cleaning staff were friendly and available in the halls every day. The room was very comfortable.

They hadn’t emptied old leftover food from the fridge before we checked in. Also, the sheets and pillowcase on one of the beds in the room was covered in someone’s hair (we just requested new sheets and changed the bed ourselves. same applied to the fridge (we bagged everything up and left it outside the door).