The Manor House is set in glorious countryside and is so relaxing. The staff are there to please and do an excellent job at all of that. Nothing seemed to much trouble and there was a friendly, professional air to operations. Having eaten at the woven restaurant on a previous visit we were disappointed to be out in the evening and to have not repeated our previous experience which was exceptional. Breakfast however was really good and so was our brief lunch after a visit to the equestrian centre.

Our only disappointment was returning late in the evening to our room to find that the air con had been on at full blast during the day and in the cooler evening our suit was like an ice box, nothing we did to the room temp settings could rectify that so late at night.

My husband and I had the most glorious weekend here. While the hotel and location are stunning and even moreso when decorated for Christmas, it was the staff that really made our trip special. Everyone was warm, friendly, passionate about the hotel, and treated us like family. Highlights were the dinner at the new Woven restaurant which was spectacular, and a walk around Virginia Water. The manager even gave me a beautiful tin of Coworth afternoon blend tea to take away! We really appreciated the team's friendly, personal approach. While it's not a cheap hotel, extras such as water and breakfast, and even a bottle of Veuve Cliquot in our room, were included so we didn't feel we overpaid at any point.

Nothing

I stayed here while on business, I can’t wait to return for a more relaxed longer stay. Service was impeccable from the moment we arrived, we chose to eat at the barn and the food and service was just amazing. I stayed in the main building and the rooms are a great size and the bed I have to say was the comfiest I’ve ever slept in. Breakfast in the dining was excellent in lovely surroundings.

Excellent attentive service. Tended to our every need with minimum fuss. Large room (suite). Beautiful setting.

We could only afford to stay one night. We booked on the day last minute. A bit of a discount would have been appreciated, especially o. Sunday afternoon for one night.

The whole experience was amazing . We have stayed at this hotel a few times before . Its one of our favourites in the UK . It is just a personal experience from start to finish . The staff are exceptional . 10 out of 10 evry time .

A leak on our shower door where it had been installed incorrectly . i made the staff aware and they were ready to rectify the problem straight away .

Fabulous place - from beautiful grounds to exceptional customer service, everything was ideal for a relaxing short break. Room spotless, comfortable and well-appointed with many special touches: a 'proper' Nespresso machine, underfloor heating in the huge bathroom, turn-down service. Spa delightful (only made casual use) - breakfast and dinner (visited two of the restaurants) top-notch. Concierge and check-in/out a breeze...instant buggy transport to all corners of the site just the icing on the cake. Perfect for a stop close to London.

No complaints at all.

Breakfast was excellent, well presented and good choice, service was a bit slow.

1. Sitting outside on the sun terrace of the Spa would have been idillic if it wasn’t spoiled by a very very loud roof fan. 2. No cigars available.

gardens building restaurant service was really good, in particular in the restaurant

took 30 min for an omelette at breakfast - but they acknowledged it and refunded me some charges, without me asking no freshly squeezed orange juice ! no sauna in the spa

great building and outbuildings but it’s greatest asset is the staff, outstanding

One very small and minor thing, the cotton pads are really bad quality and disintegrate too easily. change suppliers please, other than that superb

We had an amazing time. We stayed in January and because it was quiet we were upgraded and our room was lovely. We enjoyed the use of the pool and my daughter went riding while we were there which was also great. The staff were so friendly and helpful.