The look of the building is magnificent - staying in such a historic building nailed it on me booking this hotel. Fantastic location for my day and inside the layout is great - also the decor is mainly a lot of modern art and the sight possesses a chandelier which is only one of two in the world - the other, I was told, was on display in the Tate Modern.

The shower and bath were quite awkward to manoeuvre around - stand in the shower and the spouts get in the way - try and have a bath and the taps were in the way. Lift was an experience and was in need of some TLC.

We had a fabulous mid-week break at the Ickworth Hotel with our 2yo. We’ve not stayed in one of the Luxury Family Hotels before and it was a brilliant experience. The facilities available for babies/toddlers/children are outstanding. From child beds with barriers to potties, baby plates/cutlery to free milk and cookies before bed (to name a few), the service was absolutely faultless. The pool was a real favourite - lovely, warm and very clean. We intended to only stay for one night, but we had to add on an extra night, because we weren’t ready to leave. Big thanks to the team!

Beautiful concept for families, beautiful setting and property at main hotel. Great fun with pool and fun for kids and lovely walks. Food was yummy.

We stayed before and loved it. But this time we had a room not in the main property which was a building offsite and it was not nice to be honest. Room was old and not that clean. We had to ask for new sheets on bed as it smelled so bad first night. Dead flies on window sills and just needs updating. Also it was so busy there that breakfast although you book it was so slow and second day I had cold beans serviced for breakfast. Honestly never had that before but nobody came back to ask. They were overwhelmed I guess. Staff are great tho lovely people.

The staff are fantastic from the receptionists to the dining room staff - nothing is too much trouble. We stayed with our 2 year old and we had lovely, tasty meals, a fabulous dinner and breakfast and both grown ups and children were catered for. Staying in such beautiful historic buildings, with gorgeous gardens and walks on your door step, amazing playgrounds for children and a swimming pool, plus dogs allowed too, it was an idyllic family stay. The nursery, which allows you to have a few moments of peace, was great too. Five stars, I would definitely recommend it to anyone with a family.

Loved everything!

Staff very helpful Child friendly areas Swimming pool, fairy garden for children playing Beautiful surroundings Good times for check-in & check-out

Conservatory restaurant: seat cushions in poor state overdue replacement. Cushions for back support would be welcomed as back is quite far back for dining. Drawing room: 2 single leather chairs in poor condition, requiring replacement or reupholstering. These are due and easily resolved overnight, the property in general is lovely! Will be back soon.

I have never given a hotel full marks in every category before (and I have stayed in a lot of hotels all around the world). Location (in the National Trust property) and surroundings perfect. Staff friendly, efficient and professional. Food excellent. Room furnished with period furniture but well appointed. Large well appointed bathroom (again period furnishings) Overnight stay only so did not use the spa facilities. Seemed well appointed for children (but we did not have any with us)

Nothing

Very spacious & clean apartment with large comfortable beds & lovely views Historic building on a beautiful National Trust property. Fabulous breakfast, great spa treatments & nice pool.

The apartment seemed to have alot of cluster flies. Whilst we were there (Thursday) part of the swimming pool was being used for baby swim classes, so you couldn't swim the whole length of the pool & it was quite noisy too.

Surroundings great is a wow factor and you cannot go wrong! Dog friendly and use of all their facilities. Staff amazing, always smiling and everything in order, how it should be - so an overall brilliant relaxing stay. Spa great and fantastic treatment.

My only but is: The food itself was at a good standard however the presentation could have been better e.g. the cheese and crackers just thrown on a plate. Not a complaint but could be better!

We liked the privacy of The Lodge and the opportunity to explore the estate, use the pool, the use of the family-friendly swimming pool and the BearsDen club for my grandson for two morning sessions.

The booking process was a bit tortuous.I couldn’t find real details of the different apartments on the website but did so on Booking.com. This led to some confusion about when payment due = immediately on booking - and also about special dietary requests; the latter ultimately satisfied when we had our first breakfast.

Total relaxation. Never got bored. Grounds are amazing and so quiet. We had lots of walks and we were the only ones out early morning and evenings. Love how kid friendly and dog friendly it is. Activities for kids are fab . They also kindly left an anniversary card in our bed. And the waitress Alex was absolutely wonderful. What an asset. She also got us a card and she was incredibly sweet and breakfast was delicious.

The fact that we couldn't go to the pool because they have no time for adult only swims. It would be lovely if they dedicated just an hour in the morning and evening for adults only .so it was a shame to miss out.Would of loved some more budget friendly options for evening meals. We drive elsewhere to eat dinner .