Booked a penthouse apartment for our 2nd anniversary. Really appreciated the following- quick and easy booking in at reception, lift to upper floors, clean apartment with good facilities, polite and helpful staff, excellent location for Chester town centre, fabulous views from balcony, comfortable bed, great rainfall shower. The space in the apartment was much more than expected and sliding doors out to balcony from both bedroom and living room was a bonus. Watched an awesome sunset in the evening from the balcony. Would definitely book here again and may look at booking at other locations Rooomzz offers.

Bathroom door didn't actually close... it kept swinging open... had to put bathroom bin in front if it to keep it vaguely shut. Although there was a dishwasher we mainly used mugs and teaspoons and had to keep washing them up but there wasn't a draining board to put them on. These were minor things and didn't spoil our enjoyment of our stay.

Great value for money, comfortable and quiet room with no external noise, bed was particularly comfortable. The lady on reception on our departure was lovely and chatty and helped us with extended stay parking which was very much appreciated.

The bathroom could do with a refurb, re grout tiles etc as there was a slight damp smell in the room. Also, due to Chester having limited mobile phone coverage, using the app to pay for the parking before checking into the hotel was impossible and I would have preferred to sort the parking with the reception staff which we had to do in the end.

This seems to be a converted office block but it has been well done and rooms are large and well appointed with a decent kitchen area, large bed and seating area. The chap on reception was very helpful and the free coffee and croissant in the morning was most welcome. Location is perfect, just 100m away from the centre of Chester and it was great value. Will definitely use again.

Overnight parking was £10 which was news to me when I arrived but that said, having a car park is a bonus anyway. Our room was next to the road and there was some road noise during the night.

I was really pleased with my stay. The staff were brilliant and extremely helpful. The Kitchenette was fairly well equipped although all of the knives were too blunt. The morning croissants is a nice touch too.

Kitchenette needs a few extra things to work better. Knives were blunt, no draining for dishes so counter top gets soaked. Could do with providing a box of tissues also. The TV was impossible to use too as it just kept re-setting every time you left the room. Staff tried to help but couldn't work it out either!

Excellent location, a couple of minutes walk from the shops and the wall. Liked the free coffee and croissants for breakfast ( pick up from reception) and that the coffee machine could be used all day for free warm drinks. Beds were comfortable and the room was ideal, everything you needed. Would definitely stay again.

The bathroom could do with some tlc. There was a nasty smell in the bathroom, which would come and go. ( My husband who is a plumber said it was the drains.)

Great check in with welcoming staff. Darren on reception was brilliant, really helpful and informative very friendly and polite. Thanks for a great stay Darren you were really helpful. The room itself was great- Spacious, clean, good air con, nice bathroom, comfy bed, great kitchenette with fridge microwave and even a dish washer! We even had a tea towel, washing up liquid and dish washer tablet. Also the complimentary breakfast service was a really nice thought. It was Everything & Much more than what we were hoping for. We had a great stay. Thanks to everyone.

Lovely penthouse suite very clean and comfortable loved our stay there and would definitely recommend this place overlooking Chester racecourse

There was a few issues with lack of equipment firstly 5 coat hangers for two people for a 2 night stay is not enough secondly in the information booklet it says at breakfast time guests will be provided with free continental breakfast of croissants fruit juice etc yet all there was was croissants this was disappointing there was a iron but no ironing board had up iron clothes on a table with a bath sheet for padding .. and finally and just a small point bought some provisions from the supermarket including a freshly baked loaf of bread yet no bread knife to cut it so although these are small points really they did add up and overall I expect a higher level for an executive penthouse suite when I am paying a top tariff

Room was excellent, very modern, well equipped, large and airy and very clean. Staff were super helpful and friendly on reception. Breakfast croissants and tea and coffee facilities in reception a nice extra. Location is superb for racecourse and town.

Think the complimentary breakfast items have been scaled back, e.g. you have to now pay for jam to go with croissants. When the price tag is so high (it was race weekend but still high), small extras like this would not cost much and be appreciated by guests.

Really clean, great facilities, staff were lovely - especially the young lady working on reception when we arrived around 4.30pm 28/4/22, unfortunately I didn’t catch her name. Probably the most clean and comfortable accommodation we have ever stayed in!

Couldn’t fault anything at all, wish we had booked for more than 2 nights!

We stayed here for our wedding in Chester. We stayed in a penthouse room, very spacious and comfy. Loved the free croissants in the morning and drinks machine. We have stayed in a few apart/ hotels ( not this brand) and never had drinks/ food available. Bed was super comfortable and shower was lovely and hot and stayed hot

The only think I could fault was the car park. I fully understand parking is limited, I get that there isn’t a lot of space, but whoever measured the bays, needs to start again.They are not big enough for a Standard car, you can Park your car fine….good luck getting out of your car! And we weren’t the only car. A lot were parked door to door.