The room was clean and the receptionist was really friendly.

Rooms are a bit dated now, they are overdue a makeover. I would also like to point out that the same receptionist who checked us in around 6pm, tended the reception and the bar on his own, told us the bar is open until 12am, last drinks at 11pm was the very same person who checked us out in the following morning. I do not know the circumstances but it really feels like Ibis need to employ more staff and not let one person work such long hours. I’m not sure how much rest he had between the shifts, if any. He might have been ok with it and needed the hours, who knows, but it still looks like Ibis have some issues to sort out.

On arrival reception staff very friendly and helpful. My first impression was one of cleanliness and bright and cheerful surroundings. The room was very clean and comfortable. The bed table was a good addition to the room. The bathroom was also very clean and the shower was good and the toiletries were of good quality. The breakfast was again good quality and a good range of options. The staff in the dining room were also very friendly and professional.

Only one very slight dislike I found the coffee was a bit too strong for me. But I was also impressed that a decaf option was also available.

I booked this accommodation for a short overnight stay whilst visiting friends. The hotel was clean, modern & well presented. The staff were helpful, kind & friendly. The room was clean, had all facilities necessary, spacious, I will even say it was one of the comfiest hotel beds I’ve ever slept in (I travel a lot and I am VERY fussy about my beds!). The bathroom was tidy, well equipped and the shower was spacious with great water pressure (nobody likes a powerless shower). Breakfast in the morning was great value for money, tasty & nothing was ever too much for the staff. I am keeping this place in my back pocket for the next time we come back!

Just 1 thing…when using the shower, if another room turns the shower on, the hot tap mixer cycles and goes from your chosen temperature to piping hot! Not a negative by any means, just a consideration.

Booked here at very short notice due to an issue elsewhere and was warmly welcomed as a guest at reception and swiftly checked in. Went to the bar and restaurant and had a lovely meal and drinks, and again the staff were lovely and friendly. Comfy bed and a good shower in the morning followed by a Really nice buffet breakfast that really set me up for the day. Have to say that the staff here were so friendly and made the stay. Although it was further away from the station than I would have liked, being really picky - was only a 15 minute walk, I’d stay here again

The only slight negative I could find was that the lock on the bathroom door didn’t work, but as I was on my own it didn’t matter to me

Staff were incredibly friendly and helpful. Hadn't expected a restaurant onsite, that was a huge bonus, as it meant we didn't need to go and look for a place to have dinner after our long drive, we could simply stay put. In the rooms, the beds were very comfortable, the shower powerful, and I appreciated being able to make tea and coffee in the room. Everything was very clean. Didn't use the gym, but saw the sign that there was one - will bring my kit the next time I am here.

The lighting in the reception / dining / bar area could be less stark. Soft lighting (such as from lamps) would be nice.

This was my 1st visit to work office in Crewe which happens to be right next to the Ibis so it seemed a ‘no brainer’ to book here. Right from check in to check out the staff were friendly and helpful. I ordered an Uber delivery the 1st night as I assumed the food wouldn’t be great. The 2nd night I saw the broad menu & wasn’t disappointed when I ordered the steak pie & chocolate fudge cake. The hotel was good value for money & the room was nice & spacious.

My only moan is with the bed, it was very hard & not great after a 2 night stay. Aside from that I cannot fault the hotel & will be back each month for my work trips.

Spin and span hotel. Decent breakfast offered at discount the night before. Wonderful shower. Good room facilities. Quiet location on outskirts of town. (See below ...)

Twin beds very narrow. Disturbed late at night by coach group from 3.30am. Reception should ensure that groups are well away from individual bookings. At the other end of the building, not on above floors. Whatsapp contact for reception not acceptable in such a big hotel. No electric charging in car park.

Excellent breakfast, tasted like better than normal, good quality ingredients. Room was clean and everything worked well. Staff were all pleasant and efficient.

Arrived mid evening having booked only 15min before. The room window was open and the room was colder than 'well aired'. The single radiator did not make much impression even when turned on to full. Felt a bit chilly all night. Spag bol meal was OK. Good 'spag' portion but another tablespoonful of 'bol' would not have gone amiss.

Breakfast was what you’d expect from a buffet type style. Comfortable clean beds and rooms. Hotel is modern warm and was well presented.Staff were helpful and any problems dealt with efficiently Perfectly adequate for a short stay.

The breakfast times in the week for visitors was very early finishing. 6.30 until 9am is definitely geared up for the corporate sector rather than the general visitor . A 9.30am finish would be better.

Location is perfect for my needs. The staff were incredibly helpful as I had multiple bookings that needed a bit of tweaking, which they did without fuss. The room size is good and has everything I needed.

Not much. The bathroom tap was a bit poorly positioned and a towel hook by the sink would have been welcomed, but it would not prevent me staying again.