The experience was exceptional from start to finish. The staff were so friendly and welcoming, and went above and beyond for me. I turned up around 4:30pm, and they were able to get me a restaurant reservation booked on what seemed to be quite a busy Friday (I think there was a function on). They even remembered me as I went to check out the next day which was a lovely touch. The room was warm and welcoming, with everything you need to have a pleasant night and you couldn't hear any noise from the road or the function room. Bathroom seemed newly fitted with a lovely walk-in shower. I stay away a lot for work, but this was the best night's sleep I have had in a while!

I can't really fault the Abbotsford Hotel though I will say I was initially put off booking as I thought it looked a little dated on the outside. Glad I took the punt as it was really lovely!

Very noticeably friendly and helpful staff from the beginning. The restaurant is lovely and the food is excellent! Very competitively priced too. Clean, with courteous staff, couldn't fault it. The rooms are clean, comfortable, quite a good size, and quiet. We will definitely be visiting again!

The 'bar-meal eating area' could have a few non-dining seats, because every one in there is for eating only so to sit and enjoy just a drink means having to sit in the actual bar where there are TV,s and rather 'loud' and quite pleasant chat (unnecessary swearing) going on from non-resident locals and visitors. I understand that the locals need to be catered for, but that part could easily be partitioned off. If it was my hotel, I'd do that! Oh, one other thing. Not good to see guests, lots of them, 'in pyjamas' at breakfast! It just isn't, shouldn't be, done!

Staff- staff (and food)made this stay . They are all so approachable, friendly, accommodating and extremely good at their jobs. Everything seemed effortless because of their efficiency. From reception to bar, to restaurant to cleaners - all friendly and very good at their job. Shona on reception and James ( Co owner, I think) were exceptional - Great service and assisted me in my Still Game quest Room a good size and facilities good. The bed and pillows were amazing. The best sleep I’ve had for years !! Better than my own bed !

A slight smell emanating from bathroom This did not detract from my overall enjoyment and satisfaction of the stay I would stay here again

I was pleasantly surprised that although the building does look quite old fashioned, that inside it was note dated it gave us a nice motel vibe. The food there is amazing too I would highly recommend the pasta dish. Plenty of room for parking, staff are friendly and informative, nice on site restaurant at decent prices.

Breakfast was good but the bacon sandwich was very basic, you had to pay extra if you wanted more than one topping would have been nice to get two and then charged for more than 2. Check in was a little slow.

The staff were extremely professional, very friendly and overall made the stay amazing! The food was lovely and fairly priced and the location was great for where we were going. Absolutely would stay again! Excellent establishment! Thank you for being so great!!

The room we stayed in did have some stains on the bedding throw and the light on the bathroom has a lot of dead spiders etc in it. This didn't affect our stay as we just moved the throw and the light is a light... But if this was sorted I honestly couldn't fault a thing. Overall amazing!!

The staff really make this hotel! Couldn't do enough to help make our stay as nice as possible. We arrived for new year and hadn't booked in for dinner or for the party night as we weren't aware there was one, both of which were fully booked! However the staff went out of their way to squeeze us in for dinner, which was a lovely meal, and said they would give us a call if any room became available for the party night, which again they did as soon as there was a table available to us, it was a great night! The music the piper at the bells and just the atmosphere in general was brilliant. The beds are so comfortable and the walk In shower was very good, loved all the little extras in the room tea cakes, tea coffee making facilities, iron and hairdryer.. everything you need! The hotel staff were so friendly and helpful, and breakfast in the morning was very good aswell. We will definitely be back

Nothing

The staff were wonderful. The restaurant was great. We loved the decoration. Food was delicious.

Sadly, the building is looking a bit tired. Our room had previously had a leak in the ceiling. Cleaning wasn't the best, but we've seen much, much worse at Scarborough! It seems that funds are being spent on the bar area rather than the rooms. Having said that, it wouldn't deter us from staying again. The warmness of all staff members we met far outweighs the minor details I've mentioned.

The meals were exceptional, and good value for money, expecially the £6 breakfast. The staff were very helpful at all times, even at the end of a long day with a wedding. They made every effort to be attentive and accommodating. The quality of our hotel stay was a pleasant surprise considering the hotel is next to a busy road. The rooms were quiet and parking secure. We would definitely return.

Wifi connection was intermittent, needs extra band width. Also TV didn't work and no bedside lights.

We had a large suite (composed of two adjoining rooms) which was well-appointed and very comfortable. The staff were all very friendly and the communal areas were inviting.

Despite signage on the approaches to the hotel, it was difficult to locate. The main vehicular entrance is from a duel-carriageway, so you need to be heading in the correct direction or you will overshoot the hotel and face a lengthy additional drive.

The staff were excellent so nice and easy to talk to nothing was an issue for them, the food was amazing! (Chef sure knows his stuff) Our stay was so pleasant and our wedding was exceptional! The bar staff were brilliant and definitely kept our guests happy it was an overall pleasure to have the experience of staying at the abbortsford our family are still talking about it days later! And my little boy loved it that much he claims he wants to come back and stay forever and he never says that about anything as he is so easily home sick!

We honestly had nothing to complain about!