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7.7

1,879 reviews

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

London Road East Grinstead, Sharpthorne, RH19 2BH, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Welcome to the Crowne Plaza Felbridge - Gatwick, an IHG Hotel, where luxury meets comfort just a stone's throw away from Eastbourne! Located on London Road in East Grinstead, this 4-star haven invites you to experience a delightful getaway at a starting price of only $105 per night. Enjoy the lush scenery and the warm vibes as you engage in exciting weekend plans or simply unwind in your charming room after a long journey.

Our guests rave about the delightful amenities at this charming escape! Imagine waking up to a scrumptious breakfast that fuels your day of adventure—or perhaps opting to lounge by the tranquil indoor swimming pool with a cocktail in hand. With free WiFi to keep you connected to the world, a bar for late-night conversations, and a lovely garden area perfect for picnics, your options for relaxation are endless. Don’t forget to pamper yourself at our spa and wellness center or hit the fitness center for an invigorating workout—there's something for everyone!

With nearly 2,000 reviews praising our friendly staff and fantastic services, you can expect to feel at home right here. Whether you’re here for business or leisure, the Crowne Plaza Felbridge is ready to cater to your every need with deluxe room service, meeting facilities, and more, ensuring that your stay is nothing short of extraordinary. So pack your bags and get ready for a fabulous stay—you won’t want to miss out!

After indulging in the on-site amenities, it's time to explore the culinary delights offered at the Crowne Plaza Felbridge. The Bay Tree Restaurant boasts a mouthwatering selection of British cuisine that will make your taste buds dance with joy! Whether it’s a hearty breakfast to kick-start your day, a delectable lunch to refuel, or a delightful dinner to unwind, the dedicated culinary team is here to ensure your dining experience is nothing short of fantastic. Grab a seat by the window and soak in the beautiful views as you savor every bite—perfectly paired with a refreshing beverage from the bar!

Want to kick back and soak in some relaxation? Head to our inviting indoor heated pool, where the adults can lounge and unwind with a bubbly drink while enjoying stunning views. It's the perfect escape to recharge your batteries! The peaceful garden area is another fabulous option for those seeking some fresh air—whether you’re enjoying a picnic or just soaking up the sunshine, it’s a delightful oasis on the property. Plus, don’t forget to pamper yourself at the spa and wellness center after an adventurous day exploring East Grinstead!

Your stay at Crowne Plaza Felbridge – Gatwick will surely transcend mere comfort, offering a truly memorable experience infused with fun and relaxation. With a variety of room types available, ranging from cozy Standard Rooms to lavish Super Premium rooms with charming courtyard views, you’ll find the perfect fit for your travel needs. Now that you know where to stay, all you need to do is pack your bags and prepare for a delightful getaway filled with relaxation, good food, and unforgettable moments!

Closest airports

London Gatwick Airport

7mi

London City Airport

26mi

London Heathrow Airport

30mi

London Stansted Airport

53.2mi

Luton Airport

53.4mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Sun deck

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Picnic area

Garden

Free toiletries

Bathtub

Rooms

Standard Room - Mobiltiy Accessible Tub in Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Show 6 photos

Standard, Double, Accessible

1 Double Bed

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x10

+

x6

More details

Experience comfort and convenience in our Standard Room, specially designed for those with mobility needs. This double room features a spacious layout, flat-screen TV, air conditioning, and a private bathroom with a mobility accessible tub. Unwind and relax knowing that our room provides all the necessary amenities for a memorable stay.

King Club Room with Sofa Bed in Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Show 9 photos

Club, King, Sofa Bed

1 Sofa Bed

1 Queen Size Bed

150 sqft

Garden view

Private Bathroom

Bathtub

Flat-screen TV

x4

+

x3

More details

Experience ultimate comfort and luxury in our King Club Room with a Sofa Bed. Enjoy a spacious 151 sqft room with a stunning garden view, private bathroom with a bathtub, and a flat-screen TV. Perfect for a family getaway, the room accommodates 3 adults and 3 children, ensuring everyone has a good night's sleep on the sofa bed and queen size bed.

Show 6 photos

Standard, King, Courtyard View

1 King Size Bed

150 sqft

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

This king room room offers courtyard views and features bathrobes, slippers, air conditioning, complimentary tea and coffee making facilities and complimentary Wi-Fi included in the room. Room suitable for a maximum 2 guests No extra beds

King Room with Sofa Bed in Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Show 5 photos

Standard, King, Sofa Bed

1 Queen Size Bed

150 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

+

More details

Experience luxury and comfort in our King Room with Sofa Bed, where you'll find a spacious 151 sqft of relaxation. Unwind in the private bathroom with a soothing bathtub, catch your favorite shows on the flat-screen TV, and enjoy the convenience of a refrigerator and air conditioning. With accommodations for 2 adults and 2 children, this room is perfect for a family getaway or a cozy retreat.

Show 5 photos

Deluxe

1 Double Bed

150 sqft

Free wifi

Flat-screen TV

Refrigerator

x4

+

x3

More details

Welcome to our Deluxe Double or Twin Room! Unwind in this spacious 151 sqft room featuring a Queen size bed and two Twin beds. Enjoy the comforts of a private bathroom, bathtub, flat-screen TV, and air conditioning, ensuring a relaxing stay for up to 2 adults and 1 child.

King Room in Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Show 5 photos

Standard, King

1 Queen Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

Experience comfort and convenience in our Standard King Room - an intimate space designed for couples and families. Unwind in the elegant Queen size bed, enjoy the modern amenities such as the flat-screen TV and private bathroom, and revel in the peaceful ambiance of our smoke-free environment.

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Super Standard, King, Premium Lounge Access

1 King Size Bed

1 Sofa Bed

300 sqft

x4

+

x3

More details

1 Super King Bed Premium Lounge Access is 301 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , ironing set, and safe.

Standard Queen Room with Tub in Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Show 4 photos

Standard, Queen

1 Queen Size Bed

150 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

+

More details

14-20 sqm room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage programme.

Double or Twin Room in Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Show 4 photos

Standard Room

1 Double Bed

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Welcome to our Standard Double Room - Non-Smoking. This cozy room, featuring a comfortable double bed and modern conveniences such as a private bathroom, flat-screen TV, and air conditioning, is the perfect retreat for two adults. Enjoy a relaxing stay with free toiletries, a refrigerator, and hypoallergenic bedding, ensuring a peaceful night's sleep.

Show 3 photos

Super Premium, King/Twin

1 King Size Bed

1 Twin Bed

195 sqft

x4

+

x3

More details

1 Super King Bed Premium/ twin is 194 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , ironing set, and safe.

Show 2 photos

Super Premium, King

1 King Size Bed

Flat-screen TV

Non-smoking rooms

+

More details

18 - 28 sqm room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage programme.

Show 2 photos

Super Standard, King, Accessible

1 King Size Bed

195 sqft

Wheelchair accessible

x4

+

x3

More details

1 Super King Bed Standard Accessible is 194 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , ironing set, and safe and is Wheelchair-accessible.

Guest reviews

7.7

1,879 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Jeremy

8.2

May 2022

Very helpful and friendly reception. An utterly outstanding food / restaurant manager in Steven. A brilliant and hard working manager in Shantanu. The staff really made a huge difference.

The swimming rules for families are ridiculously draconian in excluding children between 1000 and 1800. How many children are going to want to go swimming after 1800? How many parents (on a mimi holiday) are going to want to get up at 0700, in order to get the children washed and dressed and breakfasted, so that they can get to the pool by 0900 for an hour's swim before they are ordered out? You cannot call yourself a "family friendly hotel" with this exclusionary policy re swimming. It discriminates unfairly for families. It needs to change.

🇬🇧

Louise

9.1

April 2023

We stayed at the Felbridge whilst attending a 4 day conference in another hotel, due to the leisure facilities available at Felbridge. We returned from our first day to find the facilities closed early due to staff shortages. The same thing happened the following day so of course were were extremely disappointed. We vented our frustrations at the poor receptionist JUSTYNA, who remained calm and was polite and apologetic. She promised to speak to her manager to see if the situation could be resolved for the rest of our stay. 10 Minutes later, we were greeted by one of the hotel managers MARK, in company with MAGDA, who both went above and beyond to compensate us for our disappointment. MARK was truly amazing, he was a complete gent and really did all he could to show us how he valued our custom, and wanted to do all he could to compensate us, even though the decision to close the facilities was not his. For the rest of our stay the facilities were open to full advertised hours, which could of course have been coincidence, however, I wanted to leave a review and give recognition for JUSTYNA, MARK and MAGDA for their excellent customer service, and genuine concern for their guests. They are a credit to the hotel, and 'crown plaza' should be aware of the excellent job they are doing for their guests. This is a lovely hotel, we have stayed before and will again, the rooms are amazing, comfortable beds, spacious and the breakfast is amazing and the spa facilities (when open!) are lovely. Never a problem with parking which is also an added bonus.

🇬🇧

Jade

8.2

May 2023

Spacious modern room with a large king size bed. Black out curtains were great and definitely needed. The staff were friendly and polite. Breakfast was very nice and also catered well to allergens (gluten free). Complimentary drinks coupons as we were celebrating, which was a nice touch. The spa was lovely, very relaxing and had a lot to offer including the option to relax outside.

Unfortunately the bathroom left a lot to be desired. There were no flannels, the bath is shallow, narrow and hard to stand in to shower. The shower head is rather small and fixed with limited movement. The shower screen moved to easy and had black mould on the seals and all the way up the hinge. Also needs a top up on painting/ general update to be morden like the room. The distance from room to reception is a long walk and there's no fast way to get to the spa and dining area. For the price paid we would expect the bathroom facilities to be better.

🇬🇧

Susan

10

June 2023

The standout feature was how friendly, warm and professional the staff were everywhere in the hotel. From the minute we arrived to when we left they could not have done more to make our stay any more enjoyable. We had a wonderful night away primarily because of how great the team at the hotel were. We were expecting not to spend much time in the hotel but we enjoyed it so much we didnt leave until it was time to checkout. One of the very few places where the bar team took as much time over making non alcoholic cocktails as they did with standard cocktails which we really appreciated.

A little on the pricey side for food but we expected that eating in hotel restaurant. The quality of the dinner was great so worth the cost to us but felt that the cost for breakfast was a little high for the overall quality and a standard breakfast buffet however again the service was exemplary and the food was plentiful, its not the hotels fault we don't eat enough at breakfast to feel like we get our money's worth from a buffet meal :)

🇬🇧

Harriette

9.1

September 2023

We stayed hear the night before my friend's wedding. The reception staff saw our bride/bridesmaid dressing gowns on our way down to the spa and sent a bottle of prosecco to the room. We were also given a shot with our dinner. The food was lovely. The spa was really peaceful, only a couple of other visitors when we went down. We had a really lovely, relaxing stay which was exactly what we needed.

There was a bit of a slow moving queue when we arrived to check-in, but the reception staff apologised for the wait.

🇬🇧

Giuseppe

8.2

February 2023

good room and breakfast restaurant is well run charging for EV (opened to not guest as well)

the spa is not well run: got the automatic message from the hotel says is open till 22:00 at the entrance got told it closes at 18:00 and that what happened it states different time for family and not but there were many families in the swimming at the time should not be For 1 hour couldn’t swim Also I booked a massage for my wife’s 50 birthday months in advance via phone I called to confirm the time the week before Nobody would answer the phone, left message and nobody returned my calls emailed nobody answered Emailed hotel reception who confirmed it was booked at 5 pm On the same day at 12:00 I got a call saying was cancelled because of staff shortage

🇬🇧

Stephanie

9.1

February 2023

We had great interjoining rooms perfect for the six of us. The staff were so helpful and friendly, despite it being a really busy weekend for them! The breakfast buffet was awesome, everything you could want for breakfast and we had a delicious dinner in the evening. A great weekend thank you x

The 'Family time' in the pool seems a bit harsh... 08.00 - 10.00 and 18.00 - 20.00 is actually when families tend to want to eat together. Possibly a mid afternoon window would be considered?

🇬🇧

Ebs'90

9.1

December 2022

The hotel certainly provided an environment for myself and guests (5 adult ladies, one double and one triple room) to enjoy quality time together. The cleanliness and quality of the rooms were great; helpful and friendly staff who were very happy to assist in delivering a suprise birthday cake during our evening meal; Spa facilities were lovely minus the pool; great varied breakfast and dinner was lovely too

The pool within the Spa was FREEZING! Impossible to enjoy a swim. Fortunately the other spa facilities made up for this. This is a minor issue and was resolved once spoke to reception but the facilities in the room did not cater for the amount of guests e.g., no robes or slippers, 2 mugs in a room booked for 3 people.

🇬🇧

Matthew

9.1

March 2023

Wonderful, helpful and friendly staff. We were provided a large room on the ground floor once the reception staff saw us with a newborn and the wealth of "stuff" that comes with baby! Room was clean and had plenty of space (including room for the travel cot we brought with us) and the bed was comfortable. The team in the restaurant at breakfast were great and always friendly, and the food itself was good.

Bathroom a little outdated and could do with a bit of an update. Still useable and clean, however.

🇬🇧

Aimee

10

June 2023

Absolutely loved our stay from beginning to end. Staff were the best we have ever had in a hotel, so friendly and couldn’t do enough for you. Spa was amazing and very much needed for my partner and I. We will definitely be back again. Thank you so much to everyone xx

We enjoyed sitting out in the courtyard in the sun but maybe it would be nice to have some sort of music on in the background but that’s literally the only thing we can think of.

Points of Interest Around Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Airports

London Gatwick Airport

7mi

London City Airport

26mi

London Heathrow Airport

30mi

London Stansted Airport

53.2mi

Luton Airport

53.4mi

Restaurants

Bay Tree Restaurant

Cuisines

  • British

Pools

Location

  • Indoor

Features

  • Heated
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Sun deck

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Picnic area

Garden

Free toiletries

Bathtub

Stay rules - Crowne Plaza Felbridge - Gatwick, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Felbridge - Gatwick, an IHG Hotel

At what times are check-in and check-out at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Rooms at Crowne Plaza Felbridge - Gatwick, an IHG Hotel become available for check-in at 03:00 PM and guests are requested to check out by 11:00 AM.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel offer complimentary parking?

Yes, there is parking available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. The parking is on-site and it is priced at £5 per day. Reservations for parking are not required as it is public parking.

How much does a stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel cost?

Starting rates at Crowne Plaza Felbridge - Gatwick, an IHG Hotel begin from $105. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What are the room types available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

The hotel offers a variety of room options including standard rooms, deluxe rooms, king rooms with sofa beds, double or twin rooms, and queen rooms. All rooms are non-smoking and have a size of 151 sqft. The rooms can accommodate between 2 to 3 adults and 0 to 3 children, depending on the room type. The beds range from double beds to queen-size beds, with some rooms also offering twin beds or a sofa bed.

What is there to do in Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Guests at the Crowne Plaza Felbridge - Gatwick can enjoy a range of leisure amenities during their stay. They can indulge in spa and wellness packages offered by the hotel, which include services such as full-body massage, neck massage, back massage, body wrap, body scrub, body treatments, pedicure, manicure, facial treatments, and beauty services.

The hotel features an indoor swimming pool which is heated and offers stunning views. The pool is exclusively for adults, making it an ideal spot for guests to relax and unwind.

For dining options, guests can visit the Bay Tree Restaurant on-site, which specializes in British cuisine. With a range of dishes to choose from, guests can enjoy a delicious meal without leaving the hotel premises.

Overall, guests at the Crowne Plaza Felbridge - Gatwick can make the most of their time by indulging in spa treatments, taking a dip in the pool, and enjoying sumptuous meals at the restaurant.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel have a pool for guests?

The Crowne Plaza Felbridge-Gatwick hotel has one pool available. The pool is located indoors and is available for use all year round. It is a heated pool with a view and has age restrictions, limited to adults only.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel feature its own restaurants?

Yes, the hotel has a restaurant on-site called Bay Tree Restaurant. The cuisine served is British.

Can I use my credit card at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

No, you cannot use cash to pay for your stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. However, you can use a variety of credit cards such as Visa, American Express, Diners Club, Mastercard, Carte Blanche, and Bankcard.