Gothic House is located in the town of East Grinstead and close to cafes and pubs. The room was clean, and the bed was comfortable with a nice view of the church yard.

CJ Cafe was closed due to renovations. Opening soon.

Very clean, wonderful solid furniture, friendly welcoming staff, great location.

The pillows were extremely full and rounded which made them hard to sleep on without having your neck strained- from my perspective.

Really lovely staff who clearly care a lot about their business. Nice cosy hotel with very comfy bed and excellent location. I stayed as I had a hospital apt at QVH and it was just a short walk, but hotel is right in the lovely historic old town part of East Grinstead with shops, cafes and bookshop a short walk. Breakfast was exceptional. Would definitely stay again.

Toilet seat a bit loose, bathroom clean/fine but could do with a revamp. Was gutted that there was noone there when I went for breakfast the second morning. It was v early (because I had a meeting after), and there had been staff illness, so haven't marked down for it as these things happen - just sad because the breakfast was so good!

Comfortable and warm on a chilly might! Staff very friendly and check in was swift. Perfect for an overnight stay and although Gothic House is centrally located on a busy road, this twin room is at the back of the property so is very quiet. Proper thick curtains also helped by minimising light entry.

The bathroom blind doesn't draw all the way down and is overlooked by an outdoor seating area - we were advised it's due to be replaced and the seating area was unlikely to be occupied at this time of year so want an issue on this occasion.

We liked the room, which was a decent size. Decent sized old fashioned bed with wooden headboard. Views over the churchyard, with lovely sound of church bells in the morning which was fine. There was a clean small showerroom.

The showerroom was a bit cramped, but allowed more bedroom space. It is an old building so limited options to change this. The stairs up from the ground floor to the bedroom, we're a bit daunting especially coming downstairs, but given the age of the building they were fine.

Room was good size and beds were comfortable. Tea, coffee was provided. As the name indicates the house is old and therefore the plumbing is kind of old as well. But it functions and that is all it matters. Hotel is in center of old town with all the restaurants, coffee shops and shops on the doorstep. Restaurant, and JC bar are connected to the hotel.

Can't really complain as I liked the music, but you can hear it in the room till the end. But at least it stops by 11pm. We had some issue with the shower but it was remedied next morning. I didn't like the window facing the terrace where people go for a smoke. You need to keep the windows shut. But you can always request another room if you know about that.

Staff were very friendly. The room was clean and furnished beautifully. The food was good and the terrace lovely for drinks. Breakfast was excellent and offered traditional full English and a range of vegan, vegetarian and other tempting choices. I would definitely go back there. The location enabled us to walk straight onto the high street with its historic buildings and great shops and eating venues. Parking is available close by. We would recommend the Gothic house and will be returning there. Thank you for making our stay so pleasurable.

There was nothing we didn't like

Room very comfortable and clean. Breakfast was very nice. My friend and I were vising Hever Castle the next day and this property was a short distance from the Castle.

I am not a regular user of Booking.com so didn't understand, when it said parking, I thought it would have its own car park. Only parking is a short walk which you have to pay for (two car parks), not too much of an issue just myself not reading the details properly

I arrived late in the evening and had to call a number to be let in. The lady was super quick arriving and very efficient and friendly. The room was lovely and clean and warm and perfect for a solo stay. As this was out of season the breakfast didn't start until 10.00am (at the cafe below) which was a shame but there are plenty of choices on the high street. Location was fantastic. Room was really quiet with a beautiful view of the church from my window.

Having breakfast on site. Always appreciate a bottle of water in the room and there wasn't.

Looks lovely and has plenty of character. Excellent bath and decent sound proofing. Lovely host who also owns the bar/restaurant downstairs. The whole place will soon be reversed so we were told.

Creaky bed and wobbly bathroom tiles. Furniture looks in theme for the room but a bit impractical in comparison to more modern accommodation.