This is a marvellous and comfortable warm safe and clean seafront property. The view to the pier is just lovely. We are on the third floor overlooking the English Channel which was very gorgeous. The staff are all really friendly charming and professional and the breakfast was really great value for money mini. We stayed there for two nights at the weekend and there were lots of couples there. It’s a very cute romantic seafront property and you can park for 24 hours for about £2.20 they will give you the voucher at the reception when you check in. You can walk to everywhere in town and there’s loads of great independent shops and boutiques and High Street stores and coffee shops and pubs and restaurants and theatres and museums. Smashing Little town and a smashing little hotel. Highly recommended would definitely return.

I think it needs saying that it’s incredibly difficult in the UK at the moment due to decades of abandonment by the government of the hospitality and tourism industry. The whole town needs reinvestment in its hotels and tourism stock. Of course this is no reflection upon the property. They are doing their very best under very difficult circumstances.

Large, clean en-suite double room with sea view. Excellent location. Good breakfast. Very friendly and helpful staff. Excellent value for money. Thank you very much - I had a very nice break !

The window was quite small and the room rather dark (but the sea view made up for it). The only heating was a small electric radiator, which meant the room was not very warm, and the bathroom had no heating. The duvet was quite thin, so it got a bit chilly during the night. Luckily, the temperatures were relatively mild for November, but I'd imagine it probably gets quite chilly during winter. From the outside, it looks as if the building is having some structural issues and is in need of some restauration work. I hope that the owners are able to refurbish the building in the next few years as it would be a shame if it deteriorated further. On the inside, everything looked fine though.

Friendly helpful staff, nothing is too much trouble.. they are very accommodating. Comfortable beds and rooms with a sea view. Fourth stay at this hotel. Hotel will store luggage before check in if you arrive early and after checking out so you can collect before you are ready to leave.

It would be nice to be offered tea or coffee at the breakfast table once you are seated instead of having to ask for it at the breakfast bar and to be asked if you would like any toast when getting your cooked breakfast or allow self service again to help yourself.

Stay was Short but we enjoyed staying at this hotel . Staff was friendly and helpful. Breakfast duration time quite long 7 to 10AM. Breakfast had lot of items including Fruit, Drinks, Egg, toast Beans and Butter and Jams

Should have staff to take luggage of geusts to their rooms. Should provide decaf Coffe & Tea. Should have two chairs rather then one. Should provide small towels as well.

A multi national staff that were really good in every way possible , anything you asked for was dealt with straight away . Extra pillows , extra milk for the room , parking pass all dealt with immediately with a smile on their faces . The owners have assembled a great team . The breakfast was first class , cooked to order and far better than a lot of 4 and 5 star hotels we have visited . The bed in room 303 was extremely comfortable .

The hotel requires the corridors and bedrooms redecorating as do a lot of properties following Covid , however it was extremely clean in the rooms, and communal areas with the staff doing what they can with an older style property , it was not a problem for our party .

As we are a disabled couple the staff at the hotel could not have been more attentive and helpful. Always willing to help and always with a smile on their face. Massive room so plenty of space even with our dog and both mobility scooters in there. We enjoyed the breakfast plenty of variety, hot and cold. They have just reopened the restaurant for evening meals but we didn't realise this until the last day so didn't get the opportunity to try that menu. All in all no complaints and we would be more than happy to stay here again. The new owner, who we met on our last day and got chatting to explained he is gradually trying to upgrade and restore the building so please don't let the outside put you off staying at this gem of a find .

Only one thing that could have improved our stay would have been a chest of drawers in the room. There was very limited storage space.

The staff were wonderful and friendly, always smiling and helpful. The breakfast was excellent and the room very clean. Everything a guest might need had been thought of. One of my best stays in Eastbourne.

The time of my visit the weather was extremely cold. The building does not have a heating system, only storage heaters in rooms which take too much time to warm up the room, never enough.The corridors and the breakfast room were very very cold, freezing cold. The building needs a thorough renovation.

I have used this hotel many times and each time I go it gets better The rooms are spotless the breakfast is always amazing The staff are so welcoming and nothing is too much trouble My son and girlfriend live in Brighton and joined us for the day I asked if I could have two extra cups as we had been for a long walk and needed a hot coffee The receptionist obliged with the cups and even gave us more tea and sugar and coffee as well This really is my home from home and my happy place All due to the wonderful staff I would highly recommend everyone to stay here you won’t regret it

There’s nothing that we didn’t like everything was absolutely perfect during our stay Cannot fault the hotel and staff

I had a sea-view room. Full English breakfast was served as well as gluten-free toast. The location of the hotel, on Marine Parade was ideal for beach viewing, near the main Pier and various cosmopolitan shops nearby and a short to comfortable walk to the city centre shops, restaurants, pubs and the Eastbourne railway station. The staff at the hotel were very helpful and friendly.

An on-site bar was not available as standard. It would’ve been nice to have an evening tea or drink at the hotel. One could have tea in the room, but sometimes a more comfortable setting is preferred. They do open the breakfast and bar area for special occasions or when it is hired out by groups, so not all that bad.

This stay exceeded our expectations. We booked a room for one night rather last-minute to attend a gig, not expecting to be wowed due to the great value. Our room was large and clean, with a fab sea view. I was worried about the noise due to the room being on the first floor next to a busy road, but nothing disturbed us during the night. The bed was also huge and comfortable! A delicious cooked breakfast served until 11am was included, and the staff were friendly. The hotel is obviously right next to the beach, close to the pier and about a 15-20 minute walk to the centre, the train station and some interesting shops. We had dinner at Rustico Neapolitan, which was very good. I would highly recommend Shore View - thanks for a great stay!

The exterior of the hotel is a bit tired and could maybe use some re-vamping.