The hotel is in a great central location for Elgin. The staff were very polite and helpful. Own car park. Small whiskey themed bar. Cosy restaurant. Good cooked and continental breakfast. I was also able to order ice cream to the room. Bath towelling robes in room. Nice seats outside to have drinks.

Our room wasn't very big with an extremely small double bed, not very comfortable for my 6ft 2ins size XL husband. Request a kingsize. The locked metal toilet roll dispenser was very awkward to use and kept sticking. Wasnt sure why there was a bottle opener attached to the bathroom wall.

Great location. Room was well equipped. Window was deluxe so no view but gave good ventilation. Bathroom was fantastic. Good shower pressure and there were a few toiletries. Ironing board and iron and also a trousers press. Smart tv. Wifi was slow. Breakfast had a good offering. I had smoked salmon and scrambled eggs. I had dinner in the onsite restaurant and was very happy with the menu offering. Food was presented well and watering staff were very friendly and helpful.

Had to climb a lot of stairs to get to my room. Took a lift to first floor then walked along a corridor and up 2 flights of stairs then along another corridor. Luckily I didn't have a heavy suitcase.

Really nice staff, good location, plenty parking, good size room and wee mini fridge in room was useful. Would recommend.

You had to walk through the bar area to access the lift but this can't be helped due to lay out of old building. Seems petty, but the toilet paper was poor quality (not 4 star) and in a very tight holder so when you tried to pull it out it just tore off. The fabric on the base of our bed was a bit torn and the pillows and mattress were average quality for 4 star. All things that could easily be sorted and I would still recommend this hotel.

Overwhelmed by the kind gesture and friendliness of the staff. On arriving at the hotel there was a miscommunication. Without hesitation we were upgraded to a suite. The accommodation was amazing, a massive room with the biggest bath! All we could hope for after a long day cycling! We were absolutely made up with the kindnesses. The maintenance man was so friendly and took time out of his day to speak to us showing interest in our trip. Thanks again for a lovely stay. Would highly recommend a stay at this hotel. Great place.

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Breakfast was excellent. Cooked to order and piping hot. We had a hangover on the Sunday, so put a do not disturb on the door, then went out in the afternoon. When we came back from our day out, they had sneaked in and everything was back to new. Lovely surprise, as thought the cleaners would have been done for the day. Fresh bottles of water in our fridge each day was a lovely treat.

Room was very hot. No heating on in any room. Window pushed wide open the whole time and curtains never shut to allow air in.

We had a lovely stay. Check in staff was very welcoming & excellent.  Room was spotless & well appointed with everything we needed to make for a very comfortable stay. Nice touches in addition to hot water pot with teas & coffee like a small refrigerator, bottled water & wine glasses. Hotel was quiet and beds were very comfortable.  Room serviced daily.  Great wifi.  We would definitely recommend this hotel. 

Great room, very quiet - overlooking the area outside the conference centre with a giant chess board. Very clean, bed was extremely comfortable and it was nice that the linens had been washed in actual washing machines as they smelled like washing powder rather than bleach. The receptionist - Jackie - was lovely and told me lots about the region so I’m intending to return with husband next time for a holiday.

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The dinners were fantastic and the chef was very good. The room itself was alright and the beds were quite comfortable.

The service in the restaurant was horrible. We sat at a table with dirty plates for over half an hour, and when we called the waiters, they didn't pay attention. The bathroom was also quite uncomfortable because the door opens into the bathroom and there is only a fixed shower on the ceiling which is quite uncomfortable too.

We had a baby and because there was a wedding at the same time of our stay, they thoughtfully placed us somewhere we wouldn't be too disturbed by any noise. We found all staff to be accommodating, friendly and considerate.

There was some hair on the wall of the shower from a previous guest. We forgot to mention this at the time because everything else was great and we were made to feel so welcome.

The well trained staff were exceptional with positive and spontaneous interactions with guests, anticipating guest needs and being dynamic and helpful. The breakfast was better than most hotel fair with bespoke cooked plates. And the black pudding was the best I have had in years. The Hotel coffee too. A great experience

I was in the coachhouse and the ceilings tapered down with lower windows. After 24 I did not notice this but if felt strange for the first evening.