Breakfast was excellent. The room we had was spacious and very clean with a very comfy bed. The view was amazing looking out to miles away and at night seeing all the twinkling lights in the distance. You could see the Abbey in great detail. We had Sunday lunch and a evening meal in their restaurant/bar. That too was very good and would recommend to eat there. It is overall a very nice hotel with friendly helpful staff.

Is is on a main road so maybe a little traffic noise but quiet at night. Parking could be difficult at busy times due to small carpark. Also alot of stairs inside which could be difficult for some people.

Staff attitude is first class and I believe they endeavour to deliver good service. Quality of food choices and food served were also most acceptable.

I think possibly a little TLC in some places is called for. New wallpaper in Reception is lovely but in our bedroom for example the tiles behind the sink were white and laid like bricks.They looked clean and good quality. Likewise the floor tiles although there was a hairline crack were creamy beige but also looked of good quality. Then the shower cubicle : glow white plastic tiles and the shower door looked as if it had been mended but it good look better. They spoilt the look of what albeit small was a perfectly acceptable bathroom.

The Mount Pleasant hotel in Malvern is in an excellent location being close to the town and Malvern Hills. The staff were pleasant and helpful, check in was quick and easy and the hotel was very clean too. Our room was nice (we had a deluxe double room with a view) very spacious and equipped with all essentials as described. The bed was very comfortable and the view over the town and countryside was great too. The Mulberry restaurant and bar was very cosy, we went for a drink in the evening and price's were reasonable. We also had a cooked breakfast the next morning in there which we really enjoyed!

With it being an older building and single glazed we didn't sleep well at all. The noise from cars and motorbikes during the night and recycling trucks early in the morning made it hard to sleep which is a shame as the bed was really comfortable. The weather wasn't great during the night either and the window in our room knocked with the wind. This really is the only thing we can fault apart from the bathroom could do with some minor improvements. This didn't affect any use at all though.

Aw I loved it! I think some of the other reviews are a bit harsh. We stayed in room 1 and it had beautiful views in 2 directions a looked out over the Abbey.. which with the Christmas lights on was stunning! The room was big, a gorgeously comfy bed, close to the theatre which is why we stayed. Great shower. Breakfast (apart from the melon) was gorgeous. Lovely and warm - could turn radiators off and on as needed.

There are a lot of stairs so mobility strugglers would find it hard. The melon at breakfast had clearly been left out and re-used it was awful!! But the rest was brilliant so that’s not so bad and easily rectified.

We had a Lovely stay at mount pleasant! Room was big, comfortable and very clean! View from window was also lovely! Staff were very helpful and polite. We ate in the hotels restaurant downstairs for our evening meal and the food was exceptional. For Breakfast we had a full English which was also delicious. Location perfect for walking the malvern hills or just a relaxing stay. Couldn’t fault the hotel during our stay and will definitely return. Many thanks, Mike, Leanne and George.

Good staff, nice room with good view.

In the information file it said you were not allowed to eat or drink anything in your room that you didn't buy in the hotel and if evidence of this was found you'd have to pay £50 which spoiled our first night as we were afraid to drink the water and wine we brought with us , next day I clarified with staff it was fine as long as we didn't buy and eat takeaways in our room. The floors were very squeaky as it was an old hotel.

From the time I walked in the door until I checked out, I was made to feel welcome. All of the staff were extremely helpful and friendly. The room was spacious, and the bed was so comfortable that I thought I was in my own bed! The food was fantastic! Everything was cooked to perfection. The waitstaff were magnificent. I stayed for 2 nights, and I received a warm welcome for breakfast and dinner on my second day. The location was great as I had travelled there to hike the Malvern Hills. To be fair, I can't say enough good things about the Mount Pleasant. If you're thinking of opening a hotel, go stay there. They teach a master class every day. Go and experience excellence for yourself! Disclaimer: This is not a paid endorsement but my own experience!

The menu was a bit limited.

Access for our car and parking was easy and reception and restaurant staff were really friendly and helpful. The room as a good size and the views across the priory and Worcestershire below were breath taking. Heating was comfortable within the hotel and easily controlled within our room itself - very suitable as we visited on quite a cold day. The bed was very comfortable. The location is spot on for a gardens, grounds, a range of shops, cafes and other restaurants and the priory itself. We ate in The Mulberry Tree, their restaurant on the ground floor and the staff were very good and the food was simply delicious.

More hangers in the wardrobe and alternative pillow options would have been a bonus. Initially we had thought about eating in The Lantern, their 2nd restaurant at the rear of the hotel but it was raining quite hard and it cannot be accessed internally to we got wet going up the steps to it. However, entering it was like walking through an ashtray - smokers had either congregated very recently in the entranceway for a smoke-in (no porch) or it needs cleaning up. We still went inside though and our impression was of going into a snack bar with a simplistic tables layout and no customers so we walked straight back out, got wet again going back into the hotel BUT went into their Mulberry Tree which as as written very good indeed.

large, spacious room for 3 , with beautiful view of the hills behind. Very clean. Nice big bathroom and nice towels. Massive super king bed which was very comfortable. tea, coffee, hot chocolate making facilities, great location in the centre, really great breakfast. Good value. good car park. Friendly staff

There were 3 of us staying in the room but there was only hot chocolate for 2 of us. The room heating wasn't on in the day so it was a little cool, but this came on in the evening and it was lovely and warm.

The room was nicely decorated and well cleaned by the housekeeper. All staff very friendly, I would like to point out the young lady at the breakfast who did exceptionally great job being very polite and professional. The room and the facilities are all good in general. Location is excellent in town.

I have to mention the price. On beside of the good service and good location this facility still overpriced. For the exact same price I can have a suit in a Hilton in a big city downtown.