First of all, Asperion Hotel has a prime location. 10 minute walk from the city centre, it is so centrally located that everything is a brief walk away. It is five minutes from the rail station, and ten from the high street and the Friary shopping centre. Just have in mind, for those of you who don't know Guildford, it is full of steep roads! Arrived in the afternoon, before my check-in time, but the receptionist, who was very kind and cheerful let me check-in into my room. All ladies at reception, including the manager were excellent, very polite and very helpful! I was informed about the breakfast upon my check-in: they have a hot menu selection, with top of the notch choices, and you select from the night before what you want to eat and the time you want to have breakfast. So there is no waste of food. Moreover, there is a nice dinner menu selection as well. What i tried for breakfast was delicious (omelet with mushrooms, tomato and cheese, scrambled eggs and salmon! My room was in the ground floor, room no. 4. Nicely decorated room, with modern bathroom, and a shower with excellent water pressure! The bed mattress was very comfortable mattress too. At the hotel's entrance they have a small lounge, with a 'help yourself' mini bar, with a variety of drinks, and some snacks, you just note down if you use anything. Rooms are carpeted, which sometimes can be a negative, but the carpet was very clean. Housekeeping service daily, with high cleaning standards! If I could find something negative to say, it would be the teeniest detail - the bed could be made better! Imagine how perfect everything was! A small hotel that pays attention to detail. When I visit Guildford again, this is definitely the place I will be staying!

Our room was fine, the bathroom facilities excellent. Breakfast was very good. Supper was good, although the menu options were a bit limited.

The only reason I gave the hotel facilities a 9/10 is due to the lack of a lift in the building because my husband developed mobility issues on this trip. I realize this isn't something easily remedied but if it isn't on the website, perhaps that could be noted so people could request a ground floor room. As far as the dinner menu went, I would have preferred to have some more basic meals, perhaps grilled chicken or simple pastas, or club sandwiches. The mac and cheese was excellent, but one can't have that every night.

The room was a good size with nice furniture. The bathroom was stylish and well thought out. The staff were professional and friendly and breakfast was delicious (complimentary if you book direct). Check in/out were efficient. The hotel was nicely painted/furnished and felt up to date. Availability/security of onsite parking was good. All in all, a very pleasant stay.

It would have been useful to have two room keys. The hedge behind the car parking spaces needs a serious trim as normal length cars barely fitted in some spaces. The metal of the shower screen had some unsightly damaged, not expected in a four star hotel. The room door had expanded and was difficult/noisy to close; it would have woken other guests on a late return to the room. Although the hotel matched many of my expectations, a small fridge and a coffee maker in the room would have been welcome amenities.

On arrival after our 5 hours road journey Our party received a warm greeting from the duty receptionist Sheena who made us feel at home, relaxed and who guided us through registration then ushered us to our rooms which were spick, span and comfortable. My traditional breakfast was well presented and tasty my partners omelette was exceptional. My casual request at reception for local information resulted in a detailed location map being produced and given to me thereby enabling me to easily guide our party to our destination.

Bathroom facilities were spotlessly clean however toiletries whilst good quality, these were used very quickly, we would have liked a greater quantity placed at the outset of our stay.

We were greeted by a lovely lady who explained everything about the hotel to us. There were some lovely photos on the walls of Guildford, nice touch. The weekend was warm & there was a pleasant seating area outside

A geographical point: The property is up a hill. This however gave great views of the town & meant we were not in the middle of the bars & clubs

I booked this hotel for my husband and daughter last minute, for one night, as it was perfect for an early morning university audition. They arrived late in the evening, but this wasnt a problem at all. There was ample parking to the rear. Their rooms were lovely, clean and comfortable. Breakfast you order the night before and time you want it. They both agreed it was a lovely hotel and would stay again. It was definitely great value for money. They also mentioned the lady who worked there called Caroline was very helpful and welcoming.

Guildford Is a very busy working small Town, full of up and down in its Hills. In Asperion hotel i found a nice Place to stay small but with a classy touch, the bed was incredibly confortable following the British standard, modern forniture in a renewed house, nothing missing, the young lady incharged at the reception was very kind in every assistance request. Confortable check out. Tasty breakfast with fresh cut fruit Salad a la carte menu and no gluten bread.

Being in a busy Town in Surrey, the breakfast week time was a bit strict but we were also busy so was good anyway.

Asperion Hotel is within (uphill) walking distance of Guildford railway station and town centre. Our room was compact, but more than adequate for a two-night stay. It was well-equipped with a small fridge, too. The cooked breakfast is the best cooked breakfast I have ever eaten outside of home - delicious and locally sourced.

Our bedroom was facing the main Farnham Road, the A31. Being on a hill, the buses & HGVs are all in low gear. If we opened the window, we couldn't sleep due to the traffic noise. If we kept the window closed, we boiled up. Easy fix - we'll book a luxury room next time, as they are located at the rear of the hotel, away from the road. Another slight minus was the size of the ensuite in our room. We are small to medium-sized people (size 10), but there was no way two of us could use the shower room at the same time. Hopefully, the luxury rooms have larger ensuites.

The staff are incredibly friendly, knowledgable and accommodating. I asked if I could check into my room prior to 15:00 to take a call and was permitted to do so without incurring any further charges. The quality of the food is outstanding and rooms are beautifully appointed.

There's nothing I don't like about this hotel. The location is great, the service is excellent and the standards are high. The car park is a little narrow but it's so close to the train station a car is surplus really.

Good location very close to the city centre and the university. Close by the bus station and the train station. Clean and comfortable room with fast internet connection.

Apparently, even though it is a 4* hotel, they offer complimentary toiletries only once for the whole stay! The experience and expectations that I have when booking a 4* hotel that is also that pricy, is to have a complimentary bottle of water at least in the beginning of my stay and of course if I am staying longer than 2 days and we are 2 people, one more set of complimentary toiletries. The fact that we had to ask for it and their response ( even through we didn’t got charged for it ) that only one set is complimentary from the management was a bit disappointing to be honest.