Amazing staff, amazing location, amazing room, amazing comfortable bed, amazing dinner and breakfast. Just Amazing! We were checked in by the wonderful Sulekha who was so friendly and helpful. The location is great, right on the river and lovely selection of restaurants and pubs nearby.

Car parking is a bit of an issue but that's not the hotel's fault

The staff were all super. Because there is no parking on site(drop off is fine),I rang the hotel before arriving, and the receptionist was really helpful explaining we could park overnight in the Rugby Club for £10. When we arrived ,we left our cases and drove the half mile (10 minute walk back) The reception then advised on local pubs,rang taxis to and from our wine tasting at Chiltern Valley. We ate in the restaurant ,great food and service. Again ,lovely staff. Breakfast the next morning was magnificent. All in all ,super stay.

Nothing

The hotel is very pretty, well appointed and sitting beside the river. Our room was very spacious and clean with good quality sheets and duvet covers, the bathroom had a tiled step up to the shower which could be dangerous. The air conditioning was a plus, as we had a very busy road junction just outside the windows and couldn’t leave them open. The staff were very accommodating, and helped us move to a courtyard room on our last night, which was very quiet and although smaller than our first room, still very comfortable. We enjoyed the bar they also offered a small bar food menu, but not so many guests were in there, we just felt it needed a bit of life to perk it up.

No parking except for a few cars in the front of the hotel. Breakfast was a little disappointing, there’s a no fresh coffee espresso machine, coffee and tea was served from old fashion thermos jugs, limited breakfast buffet and service was slow. The hotel restaurant was closed when we arrived on a Monday night.

The room was perfectly clean with all the facilities we needed. As this was an anniversary trip the room had been beautifully decorated which was a very personal touch. The view was lovely. Staff were very friendly and helpful and even arranged a taxi for us.

Would like to be able to open a window as even with the heating turned to its lowest it was still very warm. Could hear tv in the next door room but I appreciate this is an old building. I ordered poached eggs and avocado for breakfast and unfortunately the poached eggs were solid as was the toast so I ended up leaving half of it. The toaster is also incredibly slow and old and needs replacing.

Room was spacious and well equipped as was bathroom. The hotel was spotless throughout. The young team were all friendly and efficient. We ate in the restaurant which was excellent. Good menu choices and all the dishes (we were a group of seven) were well cooked and presented (definitely the best hotel restaurant in Henley, possibly the best overall). There was a good ambiance in both the bar and restaurant. Breakfast was good but perhaps not to the standard of the food in the evening. Though not particularly cheap, compared to other hotels in the town it offers very good value for money

No on-site parking, nearest car park (at the station) is 5-10 minute walk away but we were aware of this and had downloaded the relevant parking app before hand. However you can drop off right outside the front door. Not a dislike as such, but the cosy bar gets full very easily and appears to be popular with local business people. Believe there might be another lounge somewhere but we weren't shown it.

Our room was apparently an upgrade, for over£400 for two nights not including breakfast i would have been very disappointed with anything less. I have stayed in many hotels throughout the uk, the room was adequate, great view but the bathroom was very small, a bath option would have been nice. A big issue is no parking, having to squeeze into the front and run in with your cases then move and find parking, was a big negative .

Bigger bathroom, breakfast included in the price we paid and no parking is a major negative.

Our room was nice, with space for suitcases and overlooked the courtyard

Breakfast was extremely slow and the pastries initially weren't available and then when they came out (after 40 minutes) they were burnt. The second morning they were available but burnt. A service charge was added on both mornings automatically. We were there with a group getting ready for a wedding. The staff interrupted photos and drinks to get payment, despite us all staying there so they could have added it to the room if they weren't able to wait.

As soon as I arrived the team and particularly the Receptionist were charming and friendly . I was in a flying hurry to get to the Regatta and they managed my luggage into my room and me out of the door in record time . The food was delicious and arrived very quickly when ordered. The bedroom was super comfortable , The Doorman helped me cross the road and carried my Regatta luggage - Lots of dresses ! to the car in such a genuine and friendly way - He was great ! The lady in the front coffee shop showed me round her shop even when she was busy packing up after a long day .

When I arrived back after a long , cold day at the regatta , there was a lot of loud noise from music in the courtyard / I worried it would go on all night long and I really wanted peace and quiet at that point . I thought the cost of the room was very high anyway in Regatta week and if you paid the high price you should not have to pay the price of having to listen to the music when you want quiet / work .

Easy to find and located quite close to the river and public parking. I was there for an ocr race and they were very helpful in arranging breakfast to go since i had to get up early every day. A lot of restaurants around but you can also eat at the property. Would love to stay again and enjoy the full experience!

Nothing comes to mind; it’s inconvenient there’s no onsite parking but there is plenty public parking around and i was able to park an hour or so in front of the hotel so you don’t have to carry luggage the whole way which worked for me!

Warm welcome from receptionist who showed me to my room. Beautiful spacious room with a view of the river. Everything was spotlessly clean and the bathroom was sparkling. There was a lovely touch of welcome plate with chocolate and strawberries. Very comfortable bed for an excellent night's sleep. I'll definitely be back.

The only fault is a lack of car parking. There was also a fault with a fire alarm, which woke me up but the staff were apologetic and it couldn't be helped.