Friendly staff who made us feel very welcome. The location was great - we walked both into the city centre (1 hour walk) and the metro centre (20 minutes) from the hotel. The facilities were a little tired and dated but the room was clean, the bed comfy and the shower and bath were great.

The building could do with being updated and decorated. The floors creaked very badly. The noise from the road was quite bad but this wasn't helped by us leaving the windows open at night due to the heat. The room shook each time a lorry passed but you soon got used to this.

ALL STAFF AT THE HOTEL WERE EXTREMELY HELPFUL SPECIALLY MR SHAH AND ALSO MISS VICTORIA BROWN HAS ALWAYS HAVE A SMILING FACE WITH A WELCOMING GESTURE.

The location is bit far but easy to connect with Bus but you have to check the schedule of bus timings then exit the hotel the bus stand is nearby so not that much problem.

Very friendly and welcoming. Nice bar and games room. Comfortable and clean bedroom with ensuite shower and WC. Lovely half hour walk from Newcastle city centre along River Tyne foot and cycle path. Good location in Dunston, with great local pub, 'The Tudor Rose" and takeaway restaurants in walking distance.

Everything was good. Thank you!

The hotel was clean and my bed was very comfortable leading to a good nights sleep. There’s a bar downstairs where you can relax on an evening. Not far from Gateshead and the Metro Centre- there’s a bus a short walking distance away. And finally, the hosts are lovely people, friendly and welcoming.

Nothing - I was happy with the property for what I paid, it more than fulfilled my requirements and I was comfortable and felt looked after.

Great spot, close to city and Metrocenter. Staff are brilliant. Cheap pint in the bar. Cheap rooms, cleaned daily with change of towels and stock up of toilet rolls, towels, tea, coffee etc.

Maybe a bit noisy for some people if they are early sleepers. Didn't bother me.

A proper old school place to stay. There's nothing over pretentious with this place. Vicky and her staff made us feel so welcome and on day 2 made it feel that we were old friends on a revisit.

Unfortunately the kitchen was closed during our stay but it didn't stop us enjoying it.

The room was good and the bed was very comfortable. The staff were very friendly and it was nice to be able to relax after work in the pub chatting with the bar staff, locals and other guests. I would definitely book again if I was working again in the area.

NA

The aesthetic is like staying at your nanas house back in the 80s/90s beautiful brass taps bath wooden bedroom and thick curtains. Upstairs rooms very quiet over head lamp on the bed and comfortable. Outskirts of town only £2 on the bus.

Nothing so far maybe the 10.30am checkout time.

Upon arrival we wer immediately made to feel welcome and greeted by a lovely lady who showed us to our room. The room was amazing with 4 poster bed and very clean. We popped out for abit of shopping at the local metro centre before returning to the hotel around 7 o'clock. We got freshened up and decided to stay inside the hotel and have drink to which we found out was karaoke night. I've got to say will definitely be staying here again on a saturday night for the karaoke itself. The other guests wer friendly and very helpful also. Thank you for a lovely stay OYO

Nothing at all

Absolutely excellent hotel,lovely staff great location,nice clean and comfortable room.Definitely will be staying here again,close to the town centre,absolute 10/10.

Every thing was great.Thanks for a great stay.