The cleaning staff and manager were lovely people. The hotel itself is not around anything but has excellent links; there were bus connections to the city centre, and the metrocentre was close enough that we could just walk. The hotel has a cute ship theme, the place is like an affordable hidden gem.

I think we were situated over the boiler room, which made the room a bit hot once or twice, but I stayed in the middle of summer so this probably wouldn't be an issue any other time.

The hotel was very clean and comfortable even though they are going through refurbishment at present. We needed to extend our stay by another day and this was agreed over the phone and then settled the following day.

The outside makes it look like the hotel is not in use but this is due to the ongoing refurbishment

They paid special attention to my special request that no other hotel has even acknowledged! This made the day of my girlfriend who is a nervous person! staff were super friendly and the gentleman is a credit to the company that welcomed us!

Only down side was the location, next to a slightly busy main road but can’t be helped!

Value for money no nonsense clean rooms and friendly staff it's decorated from Salvaged Ships it's really quite Quirky if your like me and like old stuff this is an amazing place it's old but clean and nice its all adds to the caricature I was really surprised when i walked in theres nothing on the outside which suggests you'll be sleeping in a ships cabin If you visiting the beamish museum this is a cheap place to stay and adds to the fantastic day at the beamish museum

Stayed for the Great North Run and it was excellent value for money compared to other hotels in the area. Hosts were super friendly and helpful. Room was big enough, clean and functional

Thinish walls meant you could hear other guests

Great staff, very friendly, kind and helpful. Cosy, comfortable, clean room serviced daily and with everything I needed. Private bathroom and tea / coffee making facilities.Nautical themed throughout building. Excellent location for travelling to the Metrocentre, Eldon Square, Gateshead and Newcastle and the surrounding area by bus or car.

Food option no longer available. Breakfast and / or coffee shop would have been an added attraction.

Booked into the Rowers but was sent to the sister hotel across the road, the Royal. Location is fantastic, only a 10min walk to the Metro shopping centre and just a 5min drive to the city centre. Staff were so friendly and accommodating, nothing was too much trouble. Has a bar and pool tables as well. Would definitely stay here again.

it was amazingly cozy and felt like home away from home. me and my husband enjoyed our stay. if we come back next year we will definitely stay for few nights.

it’s quite far from the city centre and the property didn’t have food facilities which was a negative factor.

It was much better than I expected or other negative reviews. Clean, warm, comfortable -great location with bus stop just round the corner- just download the NE bus app and go. Nice staff, twinned with The Royal Hotel round the corner- if it’s shut go there. Didn’t get to try the breakfast as i Ieft too early each day. Would stay again .

The room was very nice, good size. Free to come and go as you wish and good decor. Everything worked.

Maybe a bell at reception or number to ring incase contact was needed.