Mattresses where very comfortable

Option to pay on the day wasn't true as money needed to be paid a few days before arrival..I understand why they do this but don't pretend to be pay on the day when it's not true...I muss say this hotel/hostel would of been 10/10 if not for the false pay on the day stuff..the owner is a nice guy and I don't want to say anything negative and I understand why it's pay before the stay but it's false advertising.. but I feel this review could help with the improvement in future scenario's

We chose this hotel as it is conveniently located just outside the city centre with good transport links into town, needed for our visit to Hoppings 2023, rumoured to be the largest fair attraction in Europe. You are advised to take along Identification for clarification of your booking to eliminate fraud. The staff member was excellent and helped in every way possible. Also there is a £10 key deposit which is returned on departure. The hotel itself offers beers and soft drinks at a good price in addition to unlimited free hot drinks as there are no kettles in the rooms.. a major plus is that there is also a microwave oven available should you wish to reheat your previous nights left overs. Entertainment is in the form of a pool table,(£1 per game), and sky channels available in the communal lounge. Additionally there are a number of food outlets within a five minute walk. Highly recommended is the Chinese takeaway. Competitively priced considering they give you extra large portions. I’ll definitely be back next year for Hoppings 2024.

Everyone has different standards and expectations of a hotel, there were one or two things that didn’t live up-to those standards but consider that you’ll be staying here a for one or two nights and not an entire 7-10 holiday period and you’re quids in.

Friendly receptionist, reasonable distance from the city centre, relatively quiet indoors, cosy bar area with tea and coffee making facilities, though because we only stayed one night, we did not take advantage of these.

Room overheated and no way to regulate the temperature of the room as the radiator taps were removed, similar to what other guests reported. We ended up sleeping with the window opened, which is a shame, not just energy efficiency wise, but also meant one of us (the one without earplugs) did not get as good sleep as we could have got, because of early morning street noise.

Fairly clean and tidy Staff was friendly Location was good

No parking and not clear where you can or can't park near the hotel No where says about you have to pay £10 when checking in this is incase you lose your key but you do get that back when checking out No kettle or anything in the room - would have been nice if there was - only free tea and coffee downstairs in the reception area Not allowed to bring any food or drink in - you have to buy everything at the hotel - which is fine but only was told when we checked in

Loved the host John. He couldn’t have been more helpful. I felt safe knowing he was downstairs looking after things. Really clean everywhere. We only paid £47 a night you couldn’t ask for more for this money and I was particularly impressed with a couple of complementary toiletries in the room as you wouldn’t expect this and tea/coffee downstairs in the bar to help yourself to again not expected. We paid £7.20 in a taxi back but it was in the middle of the night (to avoid walking uphill). Newcastle city centre is a 10 minute walk there (down hill) but took more like 25 minutes to get the Grey Street from the hotel. We would stay again.

Nothing

The staff here are great, very friendly and informative. Our room was clean and had an ensuite which was also clean. Location is fine and allows for street parking which is handy. It's only a 20 minute walk from town which is also very handy.

The walls are quite thin so you can hear people coming and going. Wasn't an issue for us but if you wanted a good night sleep you might not like this. Also have to say this isn't the hotels fault but the behaviour of other guests, so I guess it depends who is staying there.

Great location from St James Park and City Centre. John who ran the Hotel was more than helpful. The room was clean and tidy, the only downside was that it was a shared bathroom which I was aware of but my friend got used to it. For the money it was really good value.

Nothing really it was clean and tidy, close to all amenities what more do you want when you are only using the hotel to sleep. It could have done with some cupboard space there was a closet of sorts but it had no shelves or hanging space.

Not far from the centre so Ubers were cheap. Place was cheap and cheerful, clean and better than we expected for the price. The lad John working there was a great host who went above and beyond to accomodate a large group of us on a stag weekend - he was an absolute gent.

The showerhead in one of the rooms was broken and the shower cubile itself a bit rough but overall manageable.

Travelled with disabled gentleman and sadly he was we on the third floor which was a little much for him to be fair the guy who was manning reception did try sister hotels to see if they was an alternative Hotel very basic but for the money you can not expect much for the price, room was very clean TV was temperamental and no curtains but again for the price of it staff were friendly and room clean and he offered to ring taxi which www only £5 to city centre and bar prices in hotel very reasonable,

No car park on site but fairly close and again been on the 3rd floor

Excellent location. Basic facilities but wouldn’t expect anything more for the price, particularly on a weekend stay in Newcastle. Lovely friendly and helpful staff. Surprisingly quiet area overnight. Complimentary tea and coffee available.

Draft outside did make for a slightly noisy door but overall nothing major. A private bathroom would have been preferable but the shared one was large and spacious.