This place was a total surprise - in every good way. The room was huge and immaculately clean, the bed very comfortable and the bathroom big enough to hold a party! Breakfast was one of the best we have had anywhere and in the most beautiful surroundings, served by people genuinely proud to work where they do. A total highlight of a two week trip

Absolutely nothing (apart from a little bit more of a clue about how to arrive as it was a bit disconcerting to arrive to closed gates and no open door anywhere. All sorted extremely quickly by a very short phone call so no problem at all)

This was our second stay here, on this occasion we upgraded to the Deluxe Double room with comes with a bathroom that was just as big as the bedroom. The bed is big and comfy with nicely pressed and fresh bed covers. A tray with a selection of teas and coffee were available, along with a couple of small bottles of water. There is a safe in the wardrobe for those who like a bit of security with their items. The bathroom has underfloor heating, the bath is quite wide and there is a separate shower so all bases covered there. There are two sinks so you can pile up your stuff on one side and your partner can have the other half.. The staff here are incredibly friendly and helpful. We had breakfast included in our booking, the breakfast room is large and you will be waited on by pleasant staff who will take your order from the menu. There is so much history in the halls of this building, with paintings and photographs everywhere. Worth staying here alone just to see them.

The cover over the base of the bed could do with replacing as it is now picking up a bit of grime from foot wear. The light switches for the bathroom also need looking at as they were playing up a bit. The breakfast room was very chilly on the second morning of our stay, I couldn't see any radiators and they just had the one electric heater running which had no chance in heating up so much space.

The Jockey Club is a lovely building in the heart of Newmarket. Very convenient for local services and restaurants - Montaz being an exceptional Indian restaurant and the best dining option in the town by far. Location was as good as it gets for Newmarket. Cambridge is 30 mins drive, and there is much to see within a short distance. The staff were very friendly and helpful. Breakfast was excellent! It is worth noting the is is a private members club, and as such there is a dress code and certain rules that are worth noting prior to the visit, although they were not too demanding! The overall atmosphere was great!

No complaints. End to end superb service and ambience. Room and breakfast exceptionally good. The bar in the rooms is a good addition. Tom Jones was superb. Quiet, high quality and quintessential. I could say so much more but I will leave you to experience it yourself. Our favourite bolt hole.

The dress code wasn’t adhered to. A couple joined us briefly in the bar and then in the breakfast room. They both had T shirts on with slogans and adverts. Slightly disappointed that the code was not adhered to and it was not challenged or addressed. Perhaps the dress code should be more evident upon booking. Your dress code makes you very unique and your guests make a special effort to maintain your standards.

Outstanding accommodation with spacious room and bathroom with tub. Friendly and welcoming staff. Historic Club atmosphere with grand club rooms, especially the Breakfast room. Breakfast was excellent with good service. Luminaries such as Winston Churchill were members. Apparently the Club was opened for members of the public, against much opposition from some members(which I can understand) because of financial constraints. So take the opportunity to stay here! Plenty of parking and well maintained gardens.

A bit unclear where to enter with your car(google maps took us to a side street with no access) and when we did enter from the main street, it's somewhat confusing where to enter the building for reception. Other guests arriving also were confused.

Great location, clean and well equipped rooms, exceptional staff. The breakfast is probably one of the best we’ve ever had (food and staff wise) as well. During the stay you feel looked after but not smothered which makes it a definite 5* experience. As it was pretty cold when we stayed we put the heating on and it worked really well even though it is an old building. Plenty of parking if travelling by car as well. We plan on coming back!

Slippers in the room would’ve been the cherry on top (robes were provided).

Absolutely delighted to find The Jockey Rooms. Located in the centre of Newmarket a unique property and experience. The room was fabulously furnished and the bathroom was luxurious. Bonus seeing the horses being put through their paces in the adjacent ring. All the staff were professional and efficient whilst being both polite and friendly. Loved the breakfast setting. The whole building oozed heritage and history. Unfortunately we did not have the time to peruse the wonderful paintings, photos and prints aligning the corridors but do hope to return for a longer stay. Thank you to all.

Nothing

The most enormous bathroom with a great bath, splendid lighting, perfect toiletries to set the mood and spotlessly clean. The location was excellent and very easy to find. The rooms were beautifully decorated, vintage and had all possible amenities and more. It was great value for money. It was in a quiet surrounding and we had a pleasant and memorable stay. The breakfast was nice too and the staff were extremely polite and helpful. It had a very exclusive feel to it from the moment we entered to the moment we left the premises.

Everything about it was likeable.

Fabulously sized rooms. Great location for the part of Newmarket that we wanted to visit. Staff were really welcoming and even gave us a brief tour of the various rooms with its art and the history of horse racing.

A little disappointed that there was not bar or evening dining facilities available during our one night stay. Nothing really cleanliness-wise apart from the bathroom could have been dusted slightly better and lime scale removed from around the basin plug holes. Minor things but can be easily rectified.

Beautiful luxurious rooms and surroundings. The bathroom was amazing. Very clean. Ample parking.

1. Unable to contact hotel by telephone on the day - only answerphone message - we had a query regarding parking. 2. Members Bar area was closed due to a private function, we were not made aware of this at all. Walked into the members bar for drinks and was told rather rudely to leave by a member of serving staff. Very disappointing. Notices should have been put up to alert guests to this. We therefore chose to spend our money in local businesses in the town for the remainder of our stay. 3. Poor quality and choice of drinks tray in our room.