Property is excellently placed right in the heart of Pitlochry. Staff on the whole were pleasant, my single room, was clean, comfortable and well appointed for my one night work trip.

I booked this hotel on a deal where on booking.com it stated I had £40 food/drink credit, however the bar manager refused to allow me to use it toward any drink, which was very disappointing as I don't eat large meals, and felt I had to order more than I needed to use my allowance. The food I did have in the bar was really nice if not pricey. £13.95 for a prawn cocktail starter!!Wow

Really everything after booking in. The room we got initially was not as we had expected when booking. I had requested a ground floor room with easy accessible shower .The room given to us was on the 1st floor (151). I called back to reception and after informing them it was not what we had expected -it featured a bath with shower over which was unsuitable for my wife . The receptionist responded in a most pleasant and helpful manner and checked availability of a more suitable room. We were offered room 4 on the ground floor .Perfect.

The only natural ventilation to Room 4 is by way of an opening door. That was OK during the day but not at night

We were given King size rooms unexpectedly which was a nice touch. The rooms were very clean and spacious with a nice bathroom including lovely toiletries. I had previously given feedback that some water in the room would be appreciated and I was pleased to see that this has now been included alongside a nice selection of items to make hot drinks. A welcome drink on check in continues to be a nice touch. Breakfast was ample with a good selection to suit all tastes.

We enjoyed dinner in the Castle restaurant but decided against dessert as the prices were prohibitive.

The staff were fantastic so friendly and helpful especially the young Indian receptionist who came and showed us to our room. I have mobility issues and the staff Including the restaurant staff went out their way to help me to a suitable table. The location of the hotel is 1st class you leave the hotel straight onto the main street. The parking for disabled badge holders was right outside the main entrance of the hotel which was superb for anyone with mobility problems. The weather was fantastic which made it an amazing couple of days.

Can't think of anything I didn't like apart from wishing I could have stayed longer

Lovely room and great location

Extra charge for parking in their own carpark- seems unnecessary and irritated me on arrival

I really wanted to stay in a castle like hotel during my Scottland trip. I have read very diverse reviews, but except some minor things I really enjoyed this hotel. Small, but clean single room, including a spacious and very comfy bed, and beutiful view over the peacfull and green inner yard from my window. I had the best breakfast here during my Scottland trip, also beautiful breakfast room with mediavel decoration, paintings. I travelled during shoulder season (April) so I easily get an onsite parking place without any extra charges.

As this is an old building the wooden floors creak and basicly no noise isolation, but my room was at the end of the corridor, so very few passers by, and lucky with my room neighboors. Room was extremly hot (like a sauna) on my arrival, but managed to turn off all heating, however I could not figure out how to lower the temperaute of the shower water, which was burning hot.

Breakfast was lovely. Room itself was comfortable. However, although we asked for rooms close together, we were in a room on the 3rd floor while our friend was on ground floor(as requested). She is disabled and was happy with her room but it would have been better if the rooms had been closer. I was uneasy that our room was at the highest point of the hotel with no nearby stairs or means of escape in case of an emergency. We are in our 80s which staff did not know when we booked - not their fault! They were very cheery and courteous and we did enjoy our stay.

Location of. Room.very high up and a long walk from the lift!!

Lovely check In staff, we were in room 118, very nice, dated but that's what makes the hotel unique, breakfast was good apart from freezing cold fried eggs? My husband questioned this, they removed those eggs and brought out fresh hot ones, should never of hwpoebed though. The pizza we were given in the coach house was a disgrace, there was absolutely NO CHEESE they tried to hide this fact by pouring bechemal sauce on large blobs over the pizza, I complained and was given a SMALL DISCOUNT, SHOULD NEVER OF BEEN CHARGED, if there was no cheese left at 815pm then say so!!! Don't con customers, not good for the hotels reputation. Coach house avoid totally, Fishers is a nice hotel and right in the middle of town. Thanks Tracey and Stephen Murphy

A small issue with the room on arrival but when we raised the issue with reception, they very quickly, and without question, changed us to a different room which was very much appreciated. Staff couldn't have been more helpful. Location of hotel was absolutely perfect for exploring the town. Complimentary drink on arrival was a nice touch.

Fresh section of breakfast was good, but the cooked element was a little greasy, and the bacon was very over cooked both mornings. Was surprised to be told on arrival that the car park was £5 per night. Felt it should have been included in room rate.

The reception was easy to find and check in was quick. The staff were friendly and polite. The room was lovely and spacious and very clean. Beds were so comfy. We had a great view on to the Victorian garden. Breakfast was good and there was a lot of choice between cooked, pastries, cold meats and cheese and cereals. We had a few drinks in the Coachhouse bar which was really nice and again the staff were great.

There was a bit of space under the door which meant the room was well lit from the main hallway and not dark during the night. A door excluder attached to the bottom would help.