10 minutes drive from Chatham docks, close to local supermarket, you can order food to the hotel and they have fridge and microwave. Very helpful and friendly staff.

The water pressure in the shower wasn't the best

It was clear both rooms have been maintained to a very high standard. The bathroom had high quality aqua panels, so more hygienic that grout and tiles. We booked two rooms at short notice after a different hotel let us down The friendly staff arranged for us to be accommodated on the same floor, which enabled 3 generations to socialise between the two rooms with ease. Both rooms had plenty of plug and USB sockets to keep all the electronic devices charged. Although we drove by car, the hotel is ideally situated close to the train station.making it an ideal choice for those travelling by public transport.

Nothing bad to say. We will be happy to stay here again!

My favourite hotel in this area / town. Location is good as it is right opposite a main Train Station. Hotel staff are always very warm and welcoming. Staff are around until late hours, but contactable on an emergency phone number, in out of hours if needed. Hotel is very nice, modern and up to date. Always have a good night stay, beds are very comfortable and always clean.

Hotel is very modern and clean. However, a few small touch up's would be good. Small black marks on walls and skirting boards but isn't a big issue or affects the stay, would just make the appearance look better.

I love this hotel. I have stayed many times at this hotel and it is a personal favourite of mine. The hotel itself doesn't actually offer breakfast I don't think but this isn't really a big deal. They do offer a lounge and dining room. The staff are always really polite and very welcoming on arrival which is very nice. The Customer service is brilliant and nothing is ever too much trouble to ask for.

Nothing to criticise about this hotel. This is my favourite every time and I wouldn't go anywhere else.

Room was spacious on the top floor. Temperature was perfect. Bed comfortable and pillows were good. Plenty of tea and coffee supplies in the room and more if needed just down the passage. Shower and toilet clean and tidy

Had to wait a while at check in as receptionist dealt with technical issue. I thought that could have been dealt with after I'd been checked in. Upon arriving at my room, it was still being cleaned so had to wait for that too, but they were friendly and apologetic all the way through. Website led me to believe there was parking available. It's on street parking on first come basis. Fortunately I was able to get a spot

We were delighted to find that there was indeed a reasonably priced carpark with ample parking right behind our hotel. We were further delighted by the warm welcome that we received from Muhammad on reception. He truly could not have been nicer and more helpful, nothing was too much trouble. The hotel was fresh and bright and our room was exactly as pictured in the information online. The beds were firm and the bathroom was a really good size and equipped with a roomy shower and miniature toiletries. We were also spoilt by the lovely gentleman who came to change the towels and top up the tea and coffee supplies in our our room. The television picture was a little erratic, we wondered if it was being affected by the train line across the road, but we were able to log into our netflix account directly on the tv and from that point on the picture quality was perfect. All it all, we found the Trivelles Hotel to be a true oasis of care and calm in Strood. We are unlikely to visit Strood again, however, if we did, we would 100% choose Trivelles Hotel as our place to stay.

We found arriving in Strood to be a bit of a shock to the system. We are unlikely to visit Strood again, however, if we did, we would 100% choose Trivelles Hotel as our place to stay.

The location was close to the town centre, also close to public transport (buses, train station etc). And I must add that the staff member at the reception desk is very welcoming.

The housekeeper could of knocked on the door before entering my room. Not entirely his fault, he must of though the room was empty and thought he'd tidy the room while I was out. When he entered the room, he saw me sitting on the bed and he apologies so it wasn't a big deal.

Location was quite near to the Strood station, staffs were genuinely helpful, room was nice and cozy and clean. Had everything I needed in the room including heater, iron with board, dryer and kettle, tea/coffee with milk and good sized TV. Bed was comfortable with table and a good sofa chair. Toilet was good as well, looked very clean. Most importantly, my husband had come for training and had fever whole night which kept me awake and I requested to stay a bit later than the check out time to get some sleep and the staffs were extremely helpful and understanding. Would love to stay here again. Definitely recommend.

A bit noisy when people next door walked or opened the common door but not too much.

I’ve stayed here multiple times in the last 2 years. The hotel and rooms are so clean, staff go above and beyond for whatever you need. I never have to worry about anything, bathroom and bedroom spotless always. Staff are always so friendly and also remember me always which is lovely. Big tv in all the rooms as I’ve stayed in single rooms, double and the triple rooms. Smart tv so can connect to Netflix YouTube etc and free Wi-Fi. 2 min walk to Strood station, 5 min walk to the town which has everything you need. Fast food, 3 different supermarkets, restaurants, b & m etc

There’s nothing I don’t like, I will always stay here whenever I go back to my hometown

It was very conveniently situated for the station - a short walk away. The room was quiet and very clean. The beds were comfortable. We didn’t book breakfast but they accommodated our late request and it was very reasonably priced for the generous amount of food on offer. The staff and manager of the hotel were very friendly and helpful. The stay far exceeded my expectations and I would definitely go again.

For the price it would be churlish to dislike anything. It wasn’t an expensive stay and we well accommodated for the price.