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$838 Tonbridge Rd, Royal Tunbridge Wells, TN2 4QL, United Kingdom
1,672 reviews
1/57
Restaurant
Free wifi
Room service
Kid-friendly buffet
Bar
Private entrance
24-hour front desk
Non-smoking rooms
Welcome to the Mercure Tunbridge Wells Hotel, a charming 4-star hotel located in Royal Tunbridge Wells, United Kingdom. Situated just 2.3mi away from the city center, this hotel offers a convenient and peaceful retreat for all travelers. With 1672 reviews, you can trust that your stay here will be an enjoyable one.
The Mercure Tunbridge Wells Hotel offers a range of amenities to make your stay comfortable and enjoyable. Wake up to a delicious breakfast included in your stay, and take advantage of free parking and free wifi throughout the hotel. For those looking to relax and unwind, there is a beautiful garden and picnic area where you can soak up the sun. If you're feeling active, the hotel also offers access to a golf course for an additional charge.
The rooms at the Mercure Tunbridge Wells Hotel are spacious and provide a cozy and welcoming atmosphere. Each room is equipped with modern amenities such as a flat-screen TV, tea/coffee maker, and a private bathroom with free toiletries. With its convenient location, comfortable rooms, and excellent reviews, the Mercure Tunbridge Wells Hotel is the perfect choice for your stay in Royal Tunbridge Wells. Prices start from just $83, making it a great value for money option.
After a long day of exploring the charming city of Royal Tunbridge Wells, you can treat yourself to a delicious meal at The Mallows Restaurant, conveniently located on-site at the Mercure Tunbridge Wells Hotel. This family-friendly restaurant offers a delectable range of European cuisines to satisfy all taste buds. Indulge in mouthwatering dishes prepared by skilled chefs, while enjoying a warm and welcoming ambiance. Whether you're looking for a romantic dinner for two or a family meal, The Mallows Restaurant has got you covered with its diverse menu options.
At the Mercure Tunbridge Wells Hotel, we understand that convenience is key. That's why we offer a range of payment options to suit your needs. While cash is not accepted, you can easily pay for your stay using Visa, American Express, or Mastercard. This makes checking in and checking out a breeze, allowing you to focus on enjoying your time at our hotel.
With a variety of room types available, you can find the perfect accommodation to suit your needs. Whether you're traveling solo, as a couple, or with your family, we have a room that's just right for you. Our spacious and comfortable rooms are designed to provide a cozy and welcoming atmosphere for your stay. Equipped with modern amenities such as a flat-screen TV, tea/coffee maker, and a private bathroom with free toiletries, you'll have everything you need for a comfortable and enjoyable stay. From our Privilege Double Room to our Classic Family Room, we can accommodate up to two adults and one child, ensuring a pleasant stay for everyone.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
London Gatwick Airport
21.2miLondon City Airport
27.2miLondon Heathrow Airport
40.1miLondon Stansted Airport
51.2miLuton Airport
58.3miRestaurant
Free wifi
Room service
Kid-friendly buffet
Bar
Private entrance
24-hour front desk
Non-smoking rooms
Picnic area
Garden
Free toiletries
View
Bathtub
Show 7 photos
Classic, 2 Twin Beds
2 Twin Beds
225 sqft
Private Bathroom
Bathtub
View
Private entrance
+
More details
This room includes a flat-screen TV, free Wi-Fi, and tea and coffee making facilities. The private bathroom has a hairdryer.
Show 7 photos
Classic Family
1 Twin Bed
1 Double Bed
280 sqft
Private Bathroom
Bathtub
View
Private entrance
x4
+
More details
Show 6 photos
Classic
1 Double Bed
225 sqft
Private Bathroom
Bathtub
View
Private entrance
+
More details
Show 6 photos
Superior
1 Double Bed
260 sqft
Private Bathroom
Bathtub
View
Private entrance
+
More details
Show 5 photos
Classic, 2 Single, Accessible
2 Twin Beds
More details
Show 5 photos
Privilege
1 Double Bed
260 sqft
Private Bathroom
Bathtub
View
Private entrance
+
More details
Show 7 photos
Classic, Twin
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Show 3 photos
Standard Room
1 Double Bed
+
More details
Classic, Single
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Family
Free wifi
Flat-screen TV
Tea/Coffee maker
x8
+
x4
More details
Classic, 2 Single
2 Twin Beds
Wifi
More details
Experience comfort and relaxation in our Classic Twin Room, featuring two twin beds, a private bathroom with a bathtub, and breathtaking views. Enjoy amenities such as a flat-screen TV, tea/coffee maker, and free toiletries.
Quadruple Room, Panoramic View
More details
7.4
1,672 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Roger
8.2
June 2025
For a long stay of 9 nights the room was perhaps a disappointment The linen was clean and crisp and housekeeping looked after us very well. The dining room was always full as coach tours use this hotel regularly. Therefore we ate most of our breakfast and some evening dining in a lounge/dining area used as a corridor to access bar and restaurant. The food was of a good selection and value should you choose to eat in house. All staff members that we encountered during our stay were always professional, helpful and welcoming.
A very busy hotel. Having booked specifically a room with walk in shower, we were informed that the one they had was due for maintenence as the shower leaked. This made it extremely difficult to negotiate for older clients. Understaffed in all areas of client service. For example: reception, restaurant, bar. The dining room was always full as coach tours use this hotel regularly. Therefore we ate most of our breakfast and some evening dining in a lounge/dining area used as a corridor to access bar, reception and restaurant. We feel sure that this property will need a full refit and refurbish before too much longer. Carpet in all areas needed cleaning and a spill in lounge/dining area was never attended to in our 9 night stay.
Sandra
9.1
May 2025
The breakfast buffet was really good with a choice of hot or cold buffet. Pleased there were dairy milk alternatives available. The coffee/hot drinks machines were excellent. The Studio room I stayed in had a fan to keep the room cool which was much appreciated. A welcome note and some chocolate from housekeeping was a nice touch. The bed was comfortable and the walk in shower was lovely. The hotel gave a free drink from the bar to guests who had agreed to skip the clean which was an innovative idea. Location was good. Not far into town by car.
Agree with other reviews about state of the carpets and paintwork on the ground floor. Could do with a refresh.
Kathryn
8.2
April 2025
Very pleasant hotel with large, clean rooms in a quiet setting. Easy to find and plenty of free parking. Staff were exceptionally helpful and friendly. Food was very nice - we had both breakfast and dinner.
The process for booking a table for dinner was disorganised - I tried to book in advance by e-mailing (and was told reservations had been made), and also checked at reception on arrival, and still my booking for the second night didn't exist - perhaps an online booking form or clear instructions to book every day at reception would be a good idea. Staff were incredibly helpful about it though, and made room for us.
Kevin
9.1
May 2025
The hotel was easy to find but we arrived on a wedding evening so parking was challenging (although there is plenty round the back). The staff are excellent and the building is nice and spacious. The food is good value and the breakfast was good. It was good value for money. For those with a dog there are reasonable grounds and a nice walk across the dual carriageway (not the easiest to find)
Our room was adjacent to the court yard being used by the wedding, so quite noisy on the first night. Having the window closed meant the room was hot. A hotel like this should have an EV Charger.
Isabelle
8.2
June 2025
I booked it for my father and his lady friend. They liked it. Very comfy and calm. Good breakfast. Friendly staff.
Shame there is no lift. So, I chose ground floor on this occasion as my elderly father can't walk much or go up and down stairs. It is also difficult to phone the hotel direct. I tried several times and got redirected to a call centre, who could not help me with specific info about that hotel such as, Is there a lift ? etc. so I had to go in person to chat to them initially. Lucky, I live not too far from this hotel.
Angela
10
March 2025
The location is perfect for visiting Royal Tunbridge Wells and a 10 min walk to the hospital . Hotel immaculate outside beautiful setting. Inside the hotel, it's immaculate, welcoming staff at reception, checked in quickly. Our room was spotless, everything to hand to make our stay a pleasant and enjoyable one. Bed comfortable, extra pillows if required , slippers and robes provided . Bathroom spotless , toiletries provided which smell gorgeous. Breakfast was delicious. Hot food provided, fruit , and cereal , pastries, bread . It is self-service, but staff are on hand to offer assistance , greeted with a hello, and a smile. Perfect stay , my husband and I would definitely stay again . All members of staff go above and beyond to ensure you're comfortable , keep the hotel & rooms spotless, answer questions , and offer advice and assistance.
Ryan
10
February 2025
I recently stayed at the Mercure in Tunbridge Wells, and I have to say, the staff really made the experience stand out. From the moment I arrived, they were incredibly welcoming and made me feel right at home. It’s rare to find such friendly, attentive service, and honestly, it set the tone for the whole stay. The room itself was a pleasant surprise, very comfortable. The layout felt cozy without being cramped, and the little touches really made it feel welcoming. But here's the real treat, the amount of chocolate. I don’t know who made that decision, but I sincerely thank them. The mini bar was stocked with an impressive amount of chocolate treats. It’s like they knew exactly what I needed after a long day of traveling. Definitely a sweet little detail that made the stay even more enjoyable.
Iain
9.1
February 2025
On arrival - we were made to feel very welcome. The staff were wonderful. The overnight parking charge was waived if we joined their loyal member scheme (for free). We were also surprised to receive a complimentary discount on any food and drinks consumed. This transformed our stay from being a bit pricey - to very affordable. With the lovely breakfast included, I will definitely consider staying with Mercure hotel again.
As soon as the booking was confirmed - I was informed that there was an extra overnight parking charge of £10 per night. There were also other negative restrictions which made me feel that I should have booked elsewhere. But the experience was the complete opposite and it was actually brilliant value.
Ciara
8.2
November 2024
The staff are just lovely. They all seemed friendly in a natural way and gave the impression they were happy, which made us, as guests, happy. We ate in the hotel one night and there was a little confusion over which menu we were ordering from, as we werent sitting in the main restaurant, but we ordered from the Bar/Brasserie menu. The food really exceeded our expectations. We werent expecting much, but everything was really fresh and tasty and we were pleasantly surprised. The rooms are basic but comfortable and we had a nice view out to mature trees from our room. We also appreciated the drinks vouchers we got when we chose not to get our room made up.
The hotel was cold. The rooms, the halls, the bar.... all cold! The bar closed in the evening bang on time, but with no warning for us to get a drink. The main entrance by the road could do with some lighting if you are walking in the dark as its quite hard to see where you are stepping.
Daniel
8.2
November 2024
I previously stayed at another hotel in Tunbridge Wells for similar pricing and Mercure definitely came on top. I liked the included parking and wifi, the room well equipped with tea, coffee and toiletries, the comfortable bed with very clean bedsheets, and the fact that it was very quiet. It`s not close to town center, but not difficult to reach it either. They know how to welcome their guests and you will notice that as soon as you get there. I even signed up for membership, I have a feeling I`ll stay with them in the future. :)
I personally would like a fridge for drinks in the room, or a way to be able to have cold drinks in the room. Not exactly somenthing to be labeled as not liked, but it will be nice to have.
Attractions
Sissinghurst Castle
11.9miChartwell
12miRochester
18.8miBrixton
28.2miGolden Hinde
30.4miClink Prison Museum
30.5miLambeth Palace
30.5miLeadenhall Market
30.6miSt. Stephen Walbrook
30.7miMansion House
30.8miBrick Lane
30.8miOld Spitalfields Market
30.8miOld Truman Brewery
30.8miGabriel's Wharf
30.9miParliament Square
31miAttractions
Sissinghurst Castle
11.9miChartwell
12miRochester
18.8miBrixton
28.2miGolden Hinde
30.4miClink Prison Museum
30.5miLambeth Palace
30.5miLeadenhall Market
30.6miSt. Stephen Walbrook
30.7miMansion House
30.8miBrick Lane
30.8miOld Spitalfields Market
30.8miOld Truman Brewery
30.8miGabriel's Wharf
30.9miParliament Square
31miAirports
London Gatwick Airport
21.2miLondon City Airport
27.2miLondon Heathrow Airport
40.1miLondon Stansted Airport
51.2miLuton Airport
58.3miThe Mallows Restaurant
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Kid-friendly buffet
Bar
Private entrance
24-hour front desk
Non-smoking rooms
Picnic area
Garden
Free toiletries
View
Bathtub
Accessibility
Entire unit located on ground floor
Activities
Golf course
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Carpeted
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet bowls
Pet Friendly
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs GBP 10 per day.
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express
This property does not accept cash.
Does Mercure Tunbridge Wells Hotel allow guests to stay with pets?
Yes, you can stay with your pet in the Mercure Tunbridge Wells Hotel. However, please note that there may be charges for bringing your pet along.
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
The check-in time at Mercure Tunbridge Wells Hotel is 03:00 PM and check-out is at 11:00 AM.
Is vehicle parking offered by Mercure Tunbridge Wells Hotel?
Yes, there is convenient and free public parking available on site at Mercure Tunbridge Wells Hotel, and no reservation is required.
What's the nightly rate at Mercure Tunbridge Wells Hotel?
Rates at Mercure Tunbridge Wells Hotel commence from $83. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Mercure Tunbridge Wells Hotel?
The Mercure Tunbridge Wells Hotel offers a variety of room types including Privilege Double Rooms, Classic Twin Rooms, Superior Double Rooms, Classic Double Rooms, and Classic Family Rooms. All rooms have a size of either 226 or 258 square feet. Smoking is not allowed in any of the rooms. The rooms can accommodate either 2 adults or 2 adults and 1 child, depending on the room type. Bed sizes range from twin beds to double beds.
Which amenities can guests enjoy at Mercure Tunbridge Wells Hotel?
Guests at Mercure Tunbridge Wells Hotel can enjoy a range of leisure amenities during their stay. The hotel features a golf course, where guests can practice their swing and enjoy a round of golf. Additionally, there is a bar on-site where guests can relax and unwind with their favorite drinks.
For those looking for some indoor entertainment, the hotel offers board games and puzzles, providing a fun activity for guests of all ages.
When it comes to dining options, The Mallows Restaurant is available on site. With a family-friendly ambiance, this restaurant offers a variety of European cuisines for guests to indulge in.
Whether guests want to enjoy a game of golf, relax at the bar, or enjoy a delicious meal at the on-site restaurant, Mercure Tunbridge Wells Hotel offers various options to keep guests entertained during their stay.
Does Mercure Tunbridge Wells Hotel have on-site restaurants?
Yes, the Mercure Tunbridge Wells Hotel has a restaurant on site called The Mallows Restaurant. The restaurant offers European cuisine and has a family-friendly ambiance.
Are both cash and credit cards valid payment options at Mercure Tunbridge Wells Hotel?
No, cash is not a valid payment option at Mercure Tunbridge Wells Hotel. They only accept payment via Visa, American Express, and Mastercard.
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