Breakfast was good, location great. Lovely gardens and heated outdoor pool.

Bath needed a shower curtain or screen and there should be non slip floor tiles in the bathroom.

The room was lovely and the family facilities were great - games rooms with lots of activities, pool sauna etc…

The chef - I have severe allergies and although all details shared and taken. The evening meal first night the chef failed on starter and mains to provide safe food (I gave up on attempt number 3). Breakfast was fine (kept it very simple) although I did have to take additional antihistamines on one day. Husband and son both really enjoyed their food and had a lovely meal so as long as no allergies recommend for food too. Other than that the property and staff were great and super friendly and helpful.

Breakfast and afternoon tea were excellent. Room was very clean and well appointed. I particularly liked the TV which allowed me to connect to my Netflix account so I could continue watching a series I’m in the middle of. The facilities around the hotel were excellent. The staff were lovely, friendly and helpful. There was helpful information in the guide and details of lots of lovely walks for guests to go on around the Island. All in all, it was a really relaxing stay. I just wish it could have been longer!

The pillows were too firm for me to have a good night’s sleep. I would have expected a soft and a firm pillow, to offer more choice to suit everyone. Also, the changing room by the indoor pool was not very clean and tidy. Not the hotel’s fault but rather the other guests leaving it in a state (used, wet towels and tissues on the changing bench, talcum powder all over the floor). Not very nice. Also, the jets in the spa pool didn’t really work. It wasn’t just me being unable to switch them on. Two other guests said the same to me.

Our stay was fantastic, the room bright and spacious. Especially the bathroom was superb, my 9 year old daughter loved the jacuzzi bath tub. The garden and pool area was beautiful and clean. Very calm and relaxing. All the pools are heated and with a nice temperature. Dinner was superb. Easy and quick access to the beach and town centre, right next to the Shanklin Chine and A couple of cute local pubs. Steve and Claire are excellent hosts. Our car broke down during our stay. Steve was very helpful and resourceful, helped to start the car in a split second, which was a massive stress relief! Thank you very much for your help! We absolutely loved our stay at Luccombe Hall and will definitely be back!

Can't think of much. The breakfast could have been a bit better. My full english breakfast wasn't the best of qualities. Tasted a little cold but not really anything that bothered or troubled me too much ( still ate all of it ;) ) and wouldn't keep me from coming back.

The view from the room was excellent. The room was bright, clean and comfortable, with plenty of storage. The breakfast was great with a large selection available. We were also pleased that we were able to customise the full English breakfast. All the staff were very polite and welcoming.

There wasn’t anything we didn’t like however, we did have a leaking gutter on the balcony which dripped directly onto the outside furniture so we were unable to use it.

The staff at this property were so lovely nothing was too much bother for them, especially the staff in the restaurant they are a credit to the hotel. The hotel is small but set in lovely grounds, even though the hotel was full it never felt crowded.

The one down side of this property for me was there was not much entertainment in the evenings, it would of been nice to have a bit of background music in the evening. They did have a singer a few evenings for a couple of hours 7-9 either in the garden or bar depending on the weather, but other than that the hotel was very quite in the evening.

My husband, 9 year old daughter and I stayed here (along with another family of three) for one night during our cycling trip down the Red Squirrel Trail. The appeal of the hotel was its facilities and particularly the pool and hot tub for my 9 year old and her friend! My daughter loved the bunk beds in the room with us and the private hot tub in our garden. It was also great to use the dedicated bike storage area for the six bikes we had, including the ability to charge an e-bike. We didn’t eat dinner at the hotel so can’t comment on that - we chose to take an easy walk to one of the nearby pubs instead. Breakfast was included in our rate and was fine. The sunrise was beautiful to see from our garden.

Nothing negative in particular to note.

Such a beautiful place in a beautiful area everything about the place was brilliant I can't wait to go back such a comfortable room room service was excellent and the place was emaculately clean five star experience thanks to all the staff

There wasn't much I disliked about the experience. Absolutely nothing wrong could I find about the Luccombe

Breakfast was great, good choice. Location was perfect. The outdoor swimming pools were fantastic. We had them pretty much to ourselves. Very clean and well presented. Room 3 with the balcony and sea view was beautiful. It was more expensive than I'd like to pay, but was worth it for the view and experience.

The family room (room 10) was not good value for money. It had all the amenities and was nice and well-presented, but I've had the same elsewhere for half that price. Also, it was very stuffy, even with the window open. Thirdly, we were told at check-in that the room would not accommodate all of us (2 adults, 3 children, 1 baby). I explained that the baby would be sharing the bed, but they insisted (politely) that the room only took 2 children, not 3. So we booked a second room. When we arrived in room 10 we saw that it was set up for 3 children after all, and so the second room was technically just because of the baby, who would be sharing with me and my husband anyway. This upset me. However, I'm glad we took a second room as the first was too stuffy for us all.

We took out 2 rooms next to each other, the hotel was amazing as exceeded our expectations. Quiet and tranquil, amazing views and accessable to shops and beach in a few minutes. Bonus with EV charging, a games room and swimming pool as we were mainly there for a relaxing staycation rather than explore the town. Food was delicious, staff was very friendly and helpful, rooms were imaculate

We didn't deliberately book a room with a view so we really didn't get one which was fine. But, I believe we were above the kitchen because with the windows open we could smell the cooking coming from the extractor fans.