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8.9

1,086 reviews

The Upper House

The Upper House

The Green, Stoke On Trent, ST12 9AE, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Bar

Parking On Site

Terrace

24-hour front desk

The Upper House

Welcome to The Upper House, a delightful 4-star hotel nestled in the heart of Stoke-on-Trent! Situated just 4.6mi from the bustling city center, our charming haven combines the perfect blend of comfort and convenience. With prices starting from an inviting $113, you can treat yourself to a stay that won't break the bank while enjoying access to first-class amenities!

Indulge in a scrumptious breakfast each morning to kickstart your day, and unwind in our beautifully designed rooms featuring garden views and free toiletries. Whether you're looking to relax in the comfy bar with a drink in hand, enjoy exquisite dining at our restaurant, or take a stroll through the picturesque picnic area, The Upper House provides a delightful escape for every type of traveler. Plus, with free parking and free WiFi, you can explore Stoke-on-Trent without a worry!

Your stay is further enhanced by our glowing reviews from satisfied guests, highlighting our attentive service and enjoyable atmosphere. From meeting facilities to kids' meals and a lovely terrace for soaking up the sun, everything is designed with your comfort in mind. So why wait? Book your adventure at The Upper House today and start making memories that will last a lifetime!

At The Upper House, you’ll never go hungry! Our on-site restaurant serves up a delectable array of British cuisine, ensuring you experience the full flavor of the region during your stay. Picture yourself savoring hearty, home-cooked meals crafted from the freshest local ingredients—all while enjoying a cozy atmosphere that makes you feel right at home. Whether it’s breakfast to fuel your adventures or a sumptuous dinner to end your day, the dining experience here is designed to please even the most discerning palates.

What sets The Upper House apart is not just the modern comforts but the myriad of room options tailored for every kind of adventurer. From cozy double rooms perfect for couples to spacious family suites accommodating the whole gang, you’ll find a haven that suits your needs. Looking for a romantic getaway? The king rooms, with their plush beds and cozy design, are just the ticket. Traveling with the entire extended family? Our luxury suite has room for everyone! With so many choices, you're bound to find the perfect spot to curl up after a fun-filled day of exploration.

Lastly, Stoke-on-Trent has so much to offer beyond the comforts of our hotel. Take advantage of the free parking and WiFi to explore the city’s rich pottery heritage, delightful parks, and local attractions at your leisure. Whether you’re in the mood for a leisurely picnic in the park or an adventurous day out, The Upper House serves as the perfect launching pad for unforgettable experiences. So go ahead—bring your sense of adventure and let us provide the retreat you deserve!

Closest airports

Manchester Airport

29.1mi

East Midlands Airport

35.4mi

Birmingham Airport

37.7mi

Liverpool Airport

39.6mi

Robin Hood Airport Doncaster Sheffield

60.7mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Garden view

Elevator

Picnic area

Garden

Balcony

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Executive Double Room in The Upper House

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Executive, King

1 King Size Bed

110 sqft

Garden view

Private Bathroom

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Experience the comfort and luxury of our Executive Double Room with a spacious 108 sqft and a delightful garden view. Equipped with a King-size bed, flat-screen TV, and a private bathroom, it's the perfect retreat for couples or small families.

Executive Double or Twin Room in The Upper House

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Executive

2 Twin Beds

1 King Size Bed

215 sqft

Garden view

Private Bathroom

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Welcome to our Executive Double or Twin Room, offering stylish and comfortable accommodation for up to 2 adults and 1 child. With its spacious layout, modern amenities, and beautiful garden view, you'll have everything you need for a relaxing stay.

Double Room with Balcony in The Upper House

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Double Room, Balcony

1 Queen Size Bed

Balcony

More details

Experience a relaxing stay in our stylish Double Room with Balcony, featuring a comfortable Queen size bed, perfect for couples. Enjoy the fresh air and panoramic views from your private balcony, while indulging in a smoke-free environment.

Double Room in The Upper House

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King Room

1 King Size Bed

95 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

Upper floors accessible by elevator

x4

+

x3

More details

Our Double Room is a cozy and spacious retreat for up to 2 adults and 1 child, featuring a comfortable King size bed, a private bathroom with a shower and free toiletries, and a flat-screen TV. Enjoy a cup of tea or coffee in the morning with our tea/coffee maker, and relax in the comfort of modern amenities such as an elevator to upper floors and free WiFi access.

Small Double Room - single occupancy in The Upper House

Show 4 photos

Small, Double, Single Use

1 Double Bed

85 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

More details

Welcome to our cozy Small Double Room - perfect for a solo traveler seeking comfort and relaxation. Enjoy the luxury of a private bathroom with a bathtub, a flat-screen TV, and complimentary tea/coffee while admiring the charming city views from the upper floors accessible by elevator.

Double or Twin Room - single occupancy in The Upper House

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King Room, Single Use

1 King Size Bed

110 sqft

Private Bathroom

Balcony

Flat-screen TV

Tea/Coffee maker

+

More details

Introducing our cozy TwinDouble room, perfect for single occupancy, featuring a spacious 108 sqft area with a comfortable King size bed. Enjoy the convenience of a private bathroom, balcony, and a flat-screen TV, along with a refreshing cup of tea or coffee in the comfort of your room.

Triple Room with Shower in The Upper House

Show 2 photos

Triple Room

1 King Size Bed

1 Sofa Bed

110 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

Upper floors accessible by elevator

x3

+

More details

Welcome to our spacious Triple Room with Shower. With 108 sqft of comfort, it accommodates 3 adults and 2 children, featuring a King size bed and a Sofa Bed. Enjoy the luxury of a private bathroom, sleek flat-screen TV, and the convenience of a tea/coffee maker - all just an elevator ride away.

Classic

1 Queen Size Bed

x4

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x3

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Double Room, Single Use

1 Double Bed

+

More details

Classic, Triple

1 Queen Size Bed

x3

+

x4

More details

Room - 2 Twin

x4

+

x3

More details

Guest reviews

8.9

1,086 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Gaynor

8.2

July 2023

The hotel was so.lovely and the staff very friendly especially the housekeeping . The lady was so friendly and nothing too.much trouble Always had a smile on her face . The breakfast was very nice, lovely and freshly cpoked.

One of the reasons I chose this venue as it was close to my business meeting and it was supposed to have super fast WiFi. This wasn't the case . The speed of the internet was very slow and day one of my stay it kicked me out of a very important zoom meeting where when I explained to the staff, they told me that the internet wasn't very good and gave me another code to use to which it was very intermittent. Made me look very unprofessional . Also there were no sweeteners in the room for the coffee making . When I asked they said someone had forgetting to order them and it didn't matter as noone ever asked for them !!!

🇺🇸

Ann

9.1

July 2023

We needed a stop on our drive from Oban to London and wanted something close to the highway we were traveling on but not a holiday Inn type that was still a good value. The Upper House exceeded our expectations. It is a beautiful Inn and the grounds and setting was beautiful. The Inn was gracious in informing us about a wedding reception the night of our stay in case we wanted to cancel due to noise. The noise was not a major issue and we had a great night's sleep in a comfortable bed. Breakfast was delicious, the staff wonderful and we were able to do a beautiful 3 mile hike right from the Inn prior to resuming our trip.

Liked everything

🇬🇧

Eric

8.2

July 2023

Excellent location and surroundings, enhanced by the weather, which was perfect. Sitting outside enjoying an afternoon drink on a sunny terrace - what could be better? We didn't eat in the evening as we were joining friends for a celebratory meal elsewhere but we did enjoy a great breakfast the following morning. The staff were friendly and helpful but obviously quite stretched to the point where residents and those checking in were having to wait longer than was reasonable.

It took a while to check in, mainly because the receptionist was engaged in other tasks and there didn't appear to be any back up. We had an annoying buzz in our room which seemed to emanate from within a wall. We reported it and credit to the young man on reception, he eventually tracked it down albeit after some time.

🇬🇧

Hall

10

May 2023

I was warned beforehand that a wedding celebration could affect noise levels so that was fair enough. My room was above the disco so it was loud for a while. I suggest that guests check for a similar situation especially if staying on a Saturday however, it did not spoil my stay. The parking was good which I again queried especially because of the wedding. The hotel said that staff would double park in the event of restricted spaces. So they were very helpful and answered all my questions in a truthful way. The gardens were superb with a dramatic view over the valley. The hotel has an interesting history which is depicted in some beautiful murals in the dining room.

🇬🇧

David

8.2

July 2023

Room was of a good size and the beds comfortable. Dinner has to be singled out as being of a very high standard, and delicious. Breakfast was good and suited both of i us - one a continental fan and the other a bacon lover.

On arrival we waited 15 minutes for the receptionist to show up, nobody seemed to know where she was or doing, and nobody else seemed to have the authority to0 manage the increasing queue of clients building up in the reception. When she did come back there was no apology or recognition that we had been waiting.

🇦🇺

Steven

10

June 2023

It was such a happy and pleasant surprise and we wish we had stayed 2 mights. The venue is set on beautiful grounds and is was so lovely to sit outside with a drink and soak in the views. The rooms had everything needed to make our stay great and we really loved the balcony with seating. The meals were great and all the staff we encountered were friendly, helpful and polite. The resident cat was a real hit with me and some how found our room and came for a pat the next morning.

we had a great stay so there was nothing we did not like/enjoy

🇬🇧

Lesley

8.2

January 2023

Most of the staff at Upper House were extremely welcoming and very friendly. The food was amazing on both nights and the breakfast was brilliant. The staff in the restaurant were very lovely, friendly, polite and couldn't do enough to make us feel welcome. The room was very comfortable, warm and very clean. The bathroom was spotless.

When we arrived the member of staff checked us in, gave us our keys and then told us the rooms were on the first floor but didn't show us where to go to find them. We then had to send one of our party back downstairs to ask directions. We wouldn't have found our rooms other wise. The double room had very thin walls and we could hear the TV from the next room very loudly.

🇬🇧

Ron

9.1

August 2023

Great staff and nothing too much trouble. Reception arrangements were excellent. Every effort was made to bring forward the room availability, and we were highly satisfied

Some of the 'infrastructure' is not up the the standard for the price. For example, it was reasonable that there was no air conditioning in such an old building, but portable air coolers are now widely available at reasonable cost, and would be more suited that the older-style fans - particularly at the price-point.

🇬🇧

Claire

8.2

March 2023

The lounge is a lovely touch. Beautiful original features. Rooms are clean and tidy. Shower pressure is good.

We had dinner and breakfast. We were disappointed. Dinner was barely warm. Roast potatoes had clearly been sat in kitchen all day (we had evening booking) No stuffing and beef was tough. No check back completed whilst we were eating only after we had finished and we were all tired after travelling all day. Breakfast also was barely warm but good quality. Kitchen were 86 a few items due to a busy weekend we were told. Staff were lovely though.

🇬🇧

Joanne

9.1

July 2023

Check in quick and easy. Rooms where very clean and cosy.. felt home from home! Dated rooms I would say however it goes with the theme of the country house! Breakfast was very nice, no sausages left which was a let down as my little boy only really likes sausages however everything else was very nice. EV charges available, had to pre book. .

I felt £20 was a little steep for EV charging overnight as aware it does not cost £20 to charge car, however was needed therefore paid.

Points of Interest Around The Upper House

Attractions

Alton Towers

11.8mi

Haddon Hall

27.5mi

Drayton Manor

29.2mi

Chatsworth House

30.2mi

Restaurants

Cuisines

  • British

Amenities of The Upper House

Free parking

Restaurant

Free wifi

Room service

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Garden view

Elevator

Picnic area

Garden

Balcony

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - The Upper House

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Upper House

What are the check-in and check-out times at The Upper House?

Should you choose to stay at The Upper House, the doors are open for check-in between 03:00 PM and 11:00 PM. Kindly check out by 11:00 AM.

Is there parking at The Upper House?

Yes, The Upper House provides free on-site parking for its guests. The parking available is public parking, and no prior reservation is required.

What are the rates at The Upper House?

The base rate at The Upper House is approximately $113. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

What types of rooms does The Upper House offer?

The Upper House hotel offers a variety of room types including Double Rooms with or without a balcony, Executive Double Rooms, a Triple Room with Shower, Executive Double or Twin Rooms, Double or Twin Rooms for single occupancy, and Small Double Rooms for single occupancy. None of the rooms allow smoking. The room sizes range from 86 sqft to 215 sqft. The occupancy ranges from 1 adult with no children to 3 adults with 2 children. The beds available include Queen size, King size, Twin beds, and a Sofa Bed.

How can guests spend their time at The Upper House?

At The Upper House, guests can enjoy a range of leisure amenities during their stay. They can spend their time playing golf at the hotel's golf course, which is available for their entertainment. For those looking to unwind and relax, there is a bar on-site where they can enjoy some drinks and socialize with other guests. Furthermore, the hotel features British cuisine, allowing guests to indulge in delicious meals without having to leave the premises.

Please note that additional amenities and restaurants are not provided in the data, therefore it is not possible to mention them in the answer.

Does The Upper House feature its own restaurants?

Yes, The Upper House has a restaurant on site.

Does The Upper House accept credit cards and cash payments?

No, The Upper House does not accept cash payments. However, they do accept credit cards such as Visa, American Express, Mastercard, and Maestro.