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7.3

2,187 reviews

Borough Arms Hotel

Borough Arms Hotel

26 King Street, Newcastle Under Lyme, ST5 1HX, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free Private Parking

Free wifi

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Borough Arms Hotel

Welcome to Borough Arms Hotel, a charming 3-star hotel located at 26 King Street in Newcastle under Lyme, United Kingdom. Just a short 1.1mi distance to the city center, this hotel offers convenience and comfort at a minimum price.

With 2187 reviews from satisfied guests, Borough Arms Hotel boasts a range of amenities to ensure a delightful stay. Enjoy complimentary private parking and WiFi, perfect for modern travelers. The hotel also features a golf course for enthusiasts (extra charges apply), a kid-friendly buffet, and a 24-hour front desk for all your needs.

Unwind in the non-smoking rooms with private bathrooms, offering a relaxing bathtub. Indulge in delicious meals at the on-site restaurant and grab a drink at the bar. Borough Arms Hotel provides a cozy retreat for travelers looking to explore Newcastle under Lyme while enjoying top-notch hospitality.

Indulge your taste buds at the renowned Ostler Restaurant on-site at Borough Arms Hotel. Treat yourself to a delicious meal prepared by talented chefs while enjoying a cozy and inviting ambiance. Whether you're craving classic comfort food or gourmet cuisine, the restaurant offers a diverse menu to satisfy all palates. Don't forget to pair your meal with a great selection of beverages for a delightful dining experience during your stay.

For your convenience, Borough Arms Hotel accepts multiple forms of payment, including Visa, Switch, American Express, Diners Club, Mastercard, Maestro, and Solo. Whether you prefer to pay with cash or card, rest assured that your transactions are hassle-free at this accommodating establishment. With flexible payment options, you can focus on enjoying your stay and exploring Newcastle under Lyme without any payment concerns.

Uncover a variety of comfortable room options at Borough Arms Hotel to suit your needs. From Family rooms to Deluxe Suites, each accommodation is designed to provide a relaxing space for your stay. Recharge in non-smoking rooms with private bathrooms and unwind after a day of exploration. With a cozy atmosphere and modern amenities, Borough Arms Hotel promises a pleasant retreat for travelers seeking comfort and convenience in the heart of Newcastle under Lyme.

Closest airports

Manchester Airport

23.6mi

Liverpool Airport

34.2mi

East Midlands Airport

39.3mi

Birmingham Airport

43.5mi

Robin Hood Airport Doncaster Sheffield

59.8mi

Most popular amenities

Restaurant

Free Private Parking

Free wifi

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Bathtub

Rooms

Superior Suite in Borough Arms Hotel

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Superior Suite

1 Queen Size Bed

Private Bathroom

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Twin Room in Borough Arms Hotel

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Room - 2 Twin

2 Twin Beds

10 sqft

Private Bathroom

Bathtub

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Deluxe Suite in Borough Arms Hotel

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Deluxe Suite, Queen

1 Queen Size Bed

Private Bathroom

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Family Room in Borough Arms Hotel

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Family

1 Double Bed

1 Sofa Bed

Private Bathroom

Bathtub

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Deluxe Suite in Borough Arms Hotel

Show 2 photos

Deluxe Suite

1 Queen Size Bed

Private Bathroom

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Double Room in Borough Arms Hotel

Double Room

1 Double Bed

10 sqft

Private Bathroom

Bathtub

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King Room

1 King Size Bed

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Standard Ensuite, Single

1 Twin Bed

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Single Room

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Guest reviews

7.3

2,187 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

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Navkiran

8.2

December 2022

The room was lovely and warm, nice furniture and clean everywhere especially the bathroom

The decor is quite outdated across the whole building. There was a low part of the ceiling in the bathroom of the room we stayed in (room 26) and there is no sign saying mind your head. My partner is 6'3" and hit his head multiple times... Also, the morning that we were checking out it was only 10am and check out was 11, a member of staff tried a key in our door to open it to clean but we were still there getting dressed, they should have knocked on first to see if anyone was still there, not very happy about that.

🇮🇪

Fiona

8.2

July 2024

Very surprised it was so good for 2* and after some reviews I read. Its central locationin ,could walk to the hospital in 15 min.. Off road parking. Perfectly clean room.Pleasant staff. Decent size double rroom 42 in the annex. Really comfy bed and pillows. Good bathroom size with in bath shower. Small working tv. Lots of towels. Perfect for the 1 night we stayed. Didn't have the breakfast. Very reasonable price.

If your fussy you can find problems with the tile grout or very minor scuffs here and there. Having to cross the yard and going in the back door to reception. I thought it was way better than some reviews suggested and I would certainly stay again.

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Heath

9.1

July 2024

The staff were very friendly and helpful. I booked two rooms as my two grown up children were both staying in one and their room was very clean and spacious. Our room was also clean and comfortable. The breakfast was all very nice.

When we were at breakfast our room was cleaned although we hadn't booked out. We had left our flasks next to the kettle to fill up before checking out and when we got to the room they had been removed. We found them outside another room further along in a bag with the rubbish. We mentioned this on checking out and the receptionist was very apologetic. Was a mistake and at least we got them back.

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Peter

9.1

April 2024

Firstly,all of the staff were excellent in their communication,friendliness and helpfulness-full marks to them all.We enjoyed both breakfast and evening meal twice and considered them to be not only of a good quality but also a good price.As a vegan,I was more than happy with what I had to eat,oat milk and vegan spread provided with no problem.The twin rooms were adequate for the price with comfortable beds and good power showers and flushes for the loos.

Overall,the hotel probably needs a lick of paint and a touch of tlc.The bathrooms in the guest rooms could use a shelf over the basin to provide a home for tooth cleaning products etc..The basin in Room 45 probably needs unblocking as any used water took ages to drain away.

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Chloed93

10

May 2024

Staff were friendly, helpful and attentive. The room was cosy, clean and exactly what we needed for our overnight stay. The bed was comfy and clean, great water pressure and quick to heat up shower. We enjoyed dinner in the restaurant in the evening, it was delicious as well as very well priced. Our server was really friendly and we didn't have to wait long for our food. The quality of the food was better than some high end places we have stayed and for a fraction of the price. I'd recommend getting the breakfast there too if you stay, great options and well priced. Next time we are in the area we will be staying again!

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Neal

8.2

January 2024

The room I got was perfect for my needs. The staff were very friendly and accommodating. The location was extremely handy. The breakfast was quite good too and in my opinion worth the price but I think I'll stick to a day by day basis next time since there were many great breakfast options in the area.

Toilet seat was askew but very functional. The stopper for the sink was set too low so the drainage was slow. The lack of an informational sheet or booklet gave me no confidence in using the phone the contact reception or try order room service in case I couldn't leave my room.

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Stephanie

8.2

September 2024

The food was excellent. Good variety. Nice and hot. Very friendly and courteous staff. Comfy bed, good location.

Just a few finishing touches would have changed my rating from good to excellent. Room could have done with a bit more character. Touch of colour maybe or more pictures. Soap provided, but no shampoo. Tea and coffee provided but no water or biscuits. Restaurant was nicely furnished but maybe a little background music and a tealight or candie would have just given it that extra atmosphere.

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Brenda

8.2

July 2024

Mid price range. Dated bathroom but clean. Bedroom on the small side and looking out over traffic which wasn’t a problem for us but maybe a problem for other travellers. Nice clean restaurant - white tablecloths and lovely food. Parking available. Leafy walks opposite hotel. All staff pleasant and helpful. Bar/lounge area. Would think the building dated back over 100 years or more. Value for money for anyone on a budget

Nothing really

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Mark

10

November 2023

My fiancé and I travelled up for Alton Towers and this place was such good value so we took a punt and booked. We weren't expecting anything special for the money but it was actually really pleasant. The room was nice and clean, the staff from the cleaning ladies to the reception were very friendly and it was quiet in the nights. We slept well and parking was free which was great. The breakfast and dinner menus also looked nice, but we didn't have a chance to have anything this time. We'll definitely look to book again next year when we revisit Alton Towers!

There wasn't really any issues at all!

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Amber

10

August 2024

Perfect for what we needed. Lovely and quiet, room was more spacious than I expected. We flew all the way to Croatia and couldn’t even get an iron for our room and here we had an ironing board and iron ready to go. The service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for us and the children. Super easy parking and location was perfect for our trip to Alton towers the next day.

Points of Interest Around Borough Arms Hotel

Attractions

Alton Towers

14mi

Crocky Trail

26.3mi

Haddon Hall

26.8mi

Peak District National Park

29.1mi

Chatsworth House

29.3mi

Restaurants

Amenities of Borough Arms Hotel

Restaurant

Free Private Parking

Free wifi

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Bathtub

Stay rules - Borough Arms Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property