The room was spacious, clean, and the location of the facility is a short walk from the park.

I do not like that I have to pay to park my vehicle. I am paying to stay there and parking my car should not be an additional charge. Also the tub drained very slowly until I removed the drain plug.

We loved how close we were to the parks. It made our walk waaaaay easier after a long 12-14 hour day in the parks. The beds were pretty comfortable and the rooms very spacious for our group of four. The hot tub/pool area was beautiful, and made for a good night soak for our feet after a long day. On our third night at the hotel we ran into some noise issues with our next door neighbours, I ended up going down to the front desk at 5:00am to see what we could do to potentially change our sleeping arrangements. The gentleman I talked to was amazing, and completely understood the situation. Without wanting to upset our neighbours, we were offered another room and did our move at 5:15 that morning. Once we made the room switch we slept like the dead for the remaining nights! So thank you so much for making that accommodation for us!

One thing that I would love to see changed is the hot tub hours being a little later. When the parks closed at 10, we had no time to soak our feet. Completely small complaint, but selfishly we would love that. The other issue we had was unfortunately the room next to us had some very excited (and maybe a tad grumpy) kiddos next door to us. Our room had a conjuring door, and the kids loved to pull on the door around 5am. The sound carried very loudly into our room! None the less maybe more noise cancelling something could be installed? Two very very small issues, over all we were extremely happy with our stay.

PERFECT location right across the street from the Disney parks, clean rooms and grounds, quiet, we could see the Disney fireworks the first night from just outside our room (top floor, s/e corner), room service takes out the trash and supplies new towels every day, nice hot showers, toilet/shower separate from the vanity/sinks, fridge and microwave in room, spacious, laundry facilities available (until 10 pm), has pool (didn't use though), has ice machines (but not on all floors), nice staff. Best price I could find this close to the parks, and it was a comfortable stay for our family (3 nights).

$20/night extra fee for parking your car wasn't made known until after booking. Only one elevator was working (of two), no breakfast included (but can remedy that with the mini fridge/micro in room). Parking spots are extremely narrow (we drive a mini van, so many of the few open spots were completely out of the question). Not hotel related, but be aware that the restaurants around this area also hike up their prices to match Disney (ex. $20-25 plus per plate at IHOP), so you're better off driving a few minutes away to get a normally priced meal. All in all, I'd definitely stay here again.

From the moment we arrived, we were greeted with genuine smiles, setting the tone for a truly delightful stay. The check-in process was seamless and efficient, getting us to our room in no time. Imagine our surprise and joy when we discovered a beautiful welcome basket in our room, thoughtfully arranged to celebrate our 3-year anniversary! It was such a warm and personal touch that truly made us feel special and valued. This marks our third consecutive year choosing this hotel for our anniversary, and once again, the staff has exceeded our expectations. Their attention to detail and commitment to creating memorable experiences is truly remarkable. Every interaction, from the front desk to the housekeeping staff, has been positive and filled with genuine care. Thank you so much to the entire team for making our anniversary celebration so incredibly special. Your warmth, thoughtfulness, and dedication to your guests are truly appreciated. We are already looking forward to returning next year!

Proximity to Disneyland.

Roach in the bathroom!! Cracked and broken bathroom floor tiles. Trip hazard. The tiles shifted when you walked on them.

Great location, very close to Disneyland. Our room was in the back of the hotel which added a some extra minutes walking. Beds were very comfortable, firm but soft and the pillows were good too. Shower was nice and hot, pressure could be a bit better but not a big deal. Room service takes the garbage and changes the towels daily, not a full room service (bed, cleaning) but enough for the 5 nights we stayed. Employees were friendly, our room was not ready before check in time (4pm) which is okay but we find that more often than not hotels will have early check in. Parking was $20 and no assigned spots, we only had the car one day. They offer to hold your luggage before check in time or after check out time, so that was nice. Would stay there again, you get what you'd expect for a 3 star motel. You are paying for the premier location.

Our room was very far back in the lot, paid parking, coffee maker was not working very well and leaked everywhere.

Right across the street from Disneyland with several restaurant choices within a few doors.

no breakfast offered

Great location, literally right across the street from disneyland. The room was great, and I like that security is checking who's coming in. The things I didn't like were the hidden parking fees for each day, which are due once you check in. They should put on here that there are parking fees so we can plan for that ahead of time. Parking is horrible, if you arrive late, good luck trying to find parking anywhere near your room. The check-in staff seemed annoyed to do their job. They were very bland and rushed even though there was no one in front of me or behind me. Other than that, I highly recommend staying here.

Proximity to the parks was excellent - back to our room after a 5 minute walk. Room was clean, comfortable and remained cool all night long. Despite the setup, never once heard another guest or family (being on 4th floor likely helped). Beds were nice, lots of pillows and water pressure in the shower was excellent. Called for another set of shampoo and conditioner and staff was at our room in 7 minutes with a whole bag of them and a whole new set of fresh towels. We will absolutely stay here again.

SO small and trivial but lids for the to go coffee cups in the room would be swell. Walking to the part with an open cup of coffee was tricky while dodging crowds and ended up wearing most of it after getting bumped into.

Location was great, pool area nice, bed very very comfy and loved the 2 sinks. Our only complaint would be the following.... we stated we did not require our bed sheets changed during our stay, but we were surprised that the rooms were not cleaned during our stay. We received new towels, but the dirty ones were not removed (and we actually only needed towels every 2nd day), the coffee was replenished, but the dirty coffee cups and garbage was not taken out. I would have thought the beds would be made. I had made my bed, by the other bed was never made. I don't want to sound snobish, but when you are paying a pretty penny for stays, you do expect your room to be cleaned and beds made. The rooms were not vacuumed or swept, which again, you would think would be done.

The housekeeping service.