This hotel has 'ritz' like standard. All the decors and amenities are topnotch. Besides, the hotel staffs are so nice and friendly. They all have big smiles on them! I also love the spa lounge and the pool and the infinity jacuzzi areas. I feel so relaxing after spending my vacation here.

my vacation is too short... I wish it's longer... don't wanna leave.

Unbelievable location. We consider Bernardus to be the most romantic and charming resort we have ever stayed at. The property is amazing, and so was their staff. The standard room is nice, but we did request to re-locate after a night to what turned out to be a fantastic room, which was larger with a great view. We were there for a week, so the right room was important to us.

They need a better casual menu for dinner as an alternative. If you don't want to have dinner there, which we did not.....you have to go up a couple of miles to Carmel Valley Village, or down towards Carmel By-the -Sea. We enjoyed where we went but would have stayed on the property a couple of nights for dinner. For us, their dinner menu is too gourmet focused.

The absolute quality of everything. It was so friendly and so comfortable. The room was great, nice touches, the cheese, Barnabus wine and drinks in room. Nice lawn area, putting fun but not Green standard; after a wine or two didn’t seem to matter. Henry in Lucia restaurant is a gem. Wine cellar lovely, serious wine list, do ask for the non standard list. The gardens are pretty special especially the vegetable garden.

The food in the Lucia restaurant was pretty average. We shared a Caesar salad which was pretty under dressed, under parmesaned and under anchovied. Julies chicken was underwhelming. I had the ravioli which was excellent. The crème bruleee custard was over cooked to a solid mass and the vanilla seeds hadn’t been mixed in much. Given the excellence of everything else the food was average.

The property is amazing. Gorgeous gardens and a small vineyard up front, rooms and villas in the back. with an Olympic size pools and three hot tubs (one is actually a hot pool at the spa), saunas and steam rooms and all the snacks included - they were very nice, not your usual peanuts. a bottle of Provence rosé and beer, lemonade and water came with the room, in addition to wine being poured at the lobby in the afternoon. we had and amazing day hiking, and relaxing at the spa. Carmel Valley is small but delivers big in terms of beautiful nature, many wineries represented just in town, great food and a proximity of the beach, Carmel by the sea with more amazing food and cute shopping street. Pebble beach golf courses and Big Sur is just a short drive away. The Lodges restaurant serves delicious food. We would love to come back!

the rooms have a couch but it doesn’t pull out. there is very little space for a roll away.

I had a facial with Raquel and she was wonderful. THANK YOU for some much needed pampering. Also, the rest of your staff-front desk, bartender, hostess, cleaning crew were all friendly and helpful as we navigated being there for the first time. Also loved the noon check out time and not feeling rushed

When we first arrived, there was a noisy crew of kids above us. They left at 6 that evening so all is well but it was a bit disconcerting to walk into this beautiful room and hear kids on scooters up above us.

I absolutely loved everything about this stay!! The grounds, facilities, and guest rooms are stunning. The service was impeccable. Every single person who worked there was kind, accommodating, helpful, professional and made for a five star stay. This was truly one of my very favorite hotel/resorts I’ve ever stayed at and I hope to make it a regular getaway. Highlights of the trip included being welcomed with wine, playing bocce on their gorgeous grounds, taking their convertible Mercedes AMG on 17-Mile drive, a day at their spa, a birthday dinner at Lucia, breakfast in bed via room service, the adults only hot tub, and the view from our balcony. And when I left something behind in the guest room they offered to ship it to me for no charge. It made for an absolutely perfect weekend. Highly highly recommend! You won’t regret booking here. Worth every penny. I will most certainly be back to Bernardus!

loved everything!

Every detail was attended to, including welcome glass of rose and help with bags/ room operations. Heated floors in the bath and gratis snacks in the room, comfy beds and nice pool round out what we expect from a top tier resort.

The only issue that could have made the stay better would be to have streaming TV channel access in the room's TV (netflix-prime) as we didnt have access to our binge-worthy shows at night, but it is just a gentle suggestion.

The rooms, grounds and common facilities are very well maintained and of a very high quality. It felt like a luxury retreat.

The prices to book the room were extremely high. They reduced to approximately $500/night for the 2 days that I stayed. I would have remained at the hotel longer, rather than moving to another location if the prices seemed more reasonable. Most days prior to and following my stay jumped significantly and were cost prohibitive. In addition, the hotel is quite isolated and has only one rather formal restaurant. Although the property seems to cater to families, there was no casual dining option or place to purchase snacks or travel essentials.

Quiet and beautiful property with views of the valley from our room. The room was lovely and super cosy!

The service door was right outside our room and so it was very noisy during our stay as someone seemed to always be there. It also made us feel like there wasn’t enough privacy if someone is outside our door all the time.

Fabulous hotel in a fantastic location. Attention to detail is above all expectations, from arrival, check-in, to the wonderful room. Many amenities are included, loved the wine and cheese in the room, small details that make an immediate impression. Attentive staff and absolutely manicured everything on the property.

Restaurant outdoor table, wasn't really outdoors but rather a tent. Not the best ambiance for a romantic dinner, but wanting to stay away from indoor dining, there wasn't any option. Food was ok, not spectacular.