Our room was wonderful: very spacious, comfortable and equipped with a microwave, coffeemaker, and mini-fridge. We didn't use the fireplace, but I would love that in colder weather. Included breakfast was terrific.

Though it wasn't a big deal to us, the hotel no longer serves wine and cheese in the afternoon as advertised. The majority of the staff were friendly and helpful, but we had a couple of interactions with the front desk staff that left me wishing they'd take a field trip to some other hotels to learn what good hospitality looks like. (A simple smile goes a long, long way.) Looking out on the parking lot wasn't spectacular, but I could see a tiny sliver of Morro Rock from my balcony, and some gorgeous sunset views! The first night I didn't realize our heater was on; make sure to check it out so you don't lie awake all night sweating. (My fault!)

The room was clean. We stay here often. We enjoy the hot tub. We appreciated that you changed the the way you get in the rooms, especially the hot tub room. That was always a problem. Decent breakfast. We love staying here. We live in Paso and this is where we always stay for a get away.

The bed was a bit to firm. wish you had a charging plugs on both sides of the bed. The oatmeal one day was perfect and the second day it was watery. Other then those minor things there isn't any we don't like.

the accommodations are great, very comfortable bed, hot shower with good water pressure. large room with sofa. very clean, very tasty breakfast. a good advantage is the free parking, as we arrived by car. I had a great impression of the manager who welcomed us beyond check-in time as we arrived late because Highway 1 was closed at one point, and we had to return for much of the trip.She was very cordial. Thanks for this (unfortunatelly I did not ask her name).

I can't speak to the same cordiality as Jenny. At breakfast I was very curious to try the famous waffles (I had read about them before booking the hotel), however I had never used the machine (you make your own waffle), and when asking for help from Jenny who was at the reception she was really rude, helped with grudging, made me feel uncomfortable throughout breakfast. Jenny, your face when helping us ruined our experience, you don't need to treat people like that!

Great location near the stunning coast, 20 minute walk to Pacific Grove restaurants, very close to the Sunset Drive entrance to the beautiful 17 mile drive. Pacific Grove is quieter than Monterey but you're still very close to Cannery Row etc. Whale watching from Moss Landing was amazing. The Inn had a pleasant, safe and friendly atmosphere. Good coffee and breakfast snacks.

A bit overpriced for fairly simple accommodation but everywhere seems to have hiked up prices around the Monterey area in July.

A nice property, our bedroom was large and comfortable, we enjoyed it. The hotel's location is good, a fair view of the rock from the balcony. Breakfast was good, contental style with a fair choice. One member of staff stood out, a new lady at reception, she was a delight, consistent, very helpful and full of smiles.

There is an overall lack of effort in some areas, the breakfast room wasn't prepared in the morning, you had to get your own chairs and table in position and they looked like they hadn't been cleaned since the last use? The staff seemed happy to play on their phones and chat while the guests struggled to find breakfast ingredients that had run out, they weren't best pleased if you disturbed them. You had to request (every day before 10:00) if you wanted your bed making, never come across that before? (this didn't seem to be acceptable and was met with a frown?). A large proportion of the team could do with remotivating, otherwise a good experience. Footnote, while the new lady was working on reception everything worked like a Swiss watch.

The room was so nice and roomy allowing space to move around without bumping into the bed. There was even a nice sofa to sit on as well.

At one point, we could not get into our room with either key, even though the green light came on. Luckily it happened during the time that someone was at the front desk. They indicated that the doorhandle was on the loose side and would need to be repaired

Although breakfast was okay, I think it needed to have more, like yogurt and scrambled eggs But over all we were very satisfied

Breakfast could have more , and the the room keys keep not working, we went out for dinner and we were locked out , key didn’t work to enter a guest open the door for us , and then to find out locked out of the room too

Breakfast was good ,and the guy at the front desk was awesome however I forgot his name but 10 thumbs up he was amazing and very friendly and generous I want to thank him but when we check out he was off but for sure we will return

My sheets had a stain on them upon arrival but it was taken care of in a timely manner

We had a very spacious and modern 2 Queen Bed Room with fireplace, sitting area and balcony. A lovely small hotel with a beautiful, artistic atmosphere! Great Breakfast provided in the lobby. A little disappointed that the spa was out of service during our visit, but would definitely recommend this hotel to travellers. Great value for money!

There is no lift, so bags will need to be carried upstairs if you are on the second floor.

We met some resistance during early check-in. The front desk staff had not been informed that we had an early check-in and that we had received a text saying our room was ready for early check-in. Seem reluctant to check the room status. After some back and forth, staff went upstairs to confirm the room was ready.