My stay at the Sofia Hotel was peaceful and restful. Even though the hotel is historically over 100 years old, the rooms are modern and clean. What I like is the walking proximity to nearby restaurants and the MTS trolley line.

Being a boutique hotel, one needs to bear in mind that overall size and spacing is very noticeable. Thus, my room with two double beds, was much more smaller, compared to identical rooms from non-boutique hotels. The elevators, while generally prompt and responsive, are narrow and can only accommodate four people at a time. If you're either a tall, wide or heavyset individual, staying at this hotel might be challenging for you. The parking lot ($40 per day for hotel guests) behind the Sofia is also small and sometimes will require cars being parked right behind each other in the same lane.

The location couldn't be better, since we went to the opera two blocks away; everything from Little Italy to the waterfront is easy and safe walking. But the best is the small rooms (yes small can be exquisite) that are fully redone with everything in great detail and design. This all stands out from the "big box brands" as a unique choice. Consider strong not trying to pay for parking anywhere you stay downtown. Rideshare, or use the wonderful rail system, or walk. The only downside is there is the hotel restaurant is not yet running wince COVID.

The location is great. The bed was pretty comfortable and clean.

The bathroom sliding door got stuck after used a couple off times. The shower handle fell down wvery time I touched it. the piece of furniture behind TV was sticky and dusty. In all the pictures with the hotel I saw nice restaurants/ coffee places at the first floor outside the hotel. In reality everything looks abandoned. I have wished to know that ahead. They are working to open a Stabucks store, which is good, but at least to say under construction and maybe get a discount for the discomfort.

Staff went above and beyond. Check-in was great. A staff member upgraded us to a corner room when she found out it was for a special occasion!! We were missing our TV remote and they sent someone from maintenance up right away to address the issue.

The bathroom mirror and counters were a little less clean than I would have liked. The nook with the coffee maker and ice bucket had a thin layer of dust on the ice bucket. We ended up cleaning any glassware prior to using it and using one of the small washcloths to wipe things down.

the staff was super helpful and friendly and patient

the hallways weren’t very well lit, there were not enough toiletries in the bathroom

The hotel's location is excellent. Beds are comfortable, it's perfect for 2 friends. The room has both a fridge and a microwave

Watch out: when I checked it I was charged a mandatory fee of 21$ for "hotel ameneties". I double checked my reservation and saw that I had already paid for it when booking in booking.com. It took a few minutes to explain it to the hotel staff and they cancelled the excessive charge. Room is compact, there isn't much space besides what's needed for the bed and bathroom.

Very nice hotel, super friendly and helpful staff and excellent location (easy walking access to Gaslamp District, Little Italy and the waterfront/Embarcadero. We definitely will to stay here again on our next visit to SD. Also, a weekend (free) stroll with Pamela (offered by The Sofia) is a bonus - she does a great job explaining the history of the downtown area.

The only negative was the high cost for parking ($40/day), but it was advertised up front, appeared to be the rate for the area, so no knock against the hotel for this.

Bed was soft. Towels were HUGE! loved how clean everything was. Staff was kind and attentive. Would stay here again. Loved that they have water filling stations throughout the hotel

Parking is an extra $40 a night. Water and Ice machines are on every other floor, while we were able to get ice on ours we had to walk to another to fill our bottles.

Location was convenient. I enjoyed the historic pictures in the hallways. Room was comfortable. Starbucks attached was also convenient since this was a working trip.

Construction across the street. One hospitality desk person was hard to communicate with.

It was such a cute hotel. Has a vintage vibe which I love. Staff was friendly, great location. The towels were so soft and fluffy and the bed was so comfy. I would definitely stay here again.

The only thing that I noticed which was just odd but not a reason I wouldn't stay is the charger/clock next to the bed and both phone cords were unplugged. Other than that, all was great.