Cleanliness, value for the price (it was an efficient, clean place which is all I can ask for), very nice staff. Quiet stay for a motel.

This is probably not the motel's fault at all. When I first arrived, the bathroom door was closed and when I opened it, it smelled of cigarette smoke in there. I don't know how. Thankfully turning on the bathroom fan was enough to get the smell out. Also not the motel's fault, but the unit to my right probably had a smoker who smoked at the door, so cigarette smoke smell woke me up in the morning as it came into my room. Smokers need to smoke far away from the motel doors.

This cute adobe hotel was an oasis in the desert. The staff was wonderful, most especially Tulouna M. at the desk, always smiling and happy to see you! The pool area was lovely once they finished some maintenance and I would love to sit out there for hours. El Rancho is right on the edge of downtown and all of the town is easily walkable with some amazing local restaurants within a 10 minute walk

the mattresses were a bit dated and the bathroom we had was small but great pillows and hot hot water

Very quiet--no noise from neighbors or the road. Clean room. Staff were responsive to our needs: reassured us before arrival that a late-night check-in was no problem; provided a space heater, extra pillows, and a fridge upon request. Location is very convenient for a visit to Joshua Tree National Park.

The heater in the room didn't work, and there was no refrigerator (it had recently broken down, and a new one was on order). But when we raised those concerns, the staff brought in a fridge from another unit, and they also brought us a space heater that was super quiet and worked well. One of the chairs in our room had badly stained upholstery, and the shower curtain had a big brown stain, but linens were clean and the room itself was clean.

Just minutes away from Joshua Tree NP entrance, close to restaurants and gas stations, friendly staff and easy check-in process, easy access and ample parking, and it was quiet except for a little bit of road noise, which was to be expected. Did not hear neighbors.

The heater inside the room was inconsistent. It was near-freezing out at night, and there were times it was noticeably cold in the room. Conversely, there were also times when the heater seemed to stay on forever. Wish it would have just maintained a nice, ambient temperature.

The location was perfect and very welcoming. The lady at reception was friendly and helpful and our rooms were spacious and clean. We would have liked to have tried the pool but it was too hot! Great to have access to free ice and also a cheap laundry area, which was very welcome indeed! The thick curtains in the rooms kept heat and light out and the beds were very comfy.

Nothing! If there was one thing that could be improved, I’d say the air con was a bit too noisy at night - maybe a fan would be a good addition?

Great to have a nice pool area. There was a kitchen separate to the bedroom which was good as didn’t have to hear fridge noise. Staff gave us an extra fan which helped on the very hot night as the air con was struggling.

Beds weren’t great, a really hot undersheet but couldn’t take it off as the mattresses were stained.

The woman who finally called was nice on the phone. She also stayed later than expected and waited for me to check in. She was very friendly. The bed was exceptionally comfortable. There was HBO TV. I had plenty of towels and when requested she made sure I had a room further away from the main road for quietness.

Only complaint was they didn’t answer the phone all morning And mid afternoon when I needed to check in early.

Good value for the money. The location is perfect for visiting Joshua Tree. This is an old school motel & it was nice to park right outside the room. The room was clean and comfortable. Nothing fancy. It is an okay place to stay but is not at all fancy. My husband and I were happy with our decision to save some money at this place. There was a pool but we did not use it. The room had a fridge with a separate freezer which was nice for freezing ice packs for the next leg of our trip.

The bedding was cheap quality - clean but worn and dated. I'm not sure if the heat actually worked, our room was cool. I had to go to the office to get a hairdryer since there was none in the room.

Close to town and an easy walk to all facilities and restaurants

Some questionable characters were visiting a neighboring room and it was obviously drug related. Whilst I didn’t feel threatened I felt ill at ease at night whenever I heard noise outside our room which contributed to some broken sleep after a 3hr drive and 15hr flight.

Very clean and well appointed room, with full kitchen (hob, fridge, microwave, coffee maker and cute little eating area). Liked the big bed, and the usb ports in the sockets were handy. The garden was very well maintained. Didn’t get a chance to use it but the pool also looked nice.

Nothing. It was very nice. There were a couple of food places in walking distance and It was a short drive to a range of eating options.