Breakfast was awesome! Had tremendous variety and all good quality (pastries, fruit, etc.) Liked the walk-in shower. Room was sufficiently spacious (double queen) for 4 adults. Valet parking service was very efficient. Price was more than what I was told on the phone 2 days prior to arrival.

Lounge not open late enough. Returned right after an event at the Amalie Arena and the lounge was already closing (11 pm) Uncomfortably cold in the lobby/ lounge/restaurant area. No concierge service available. As a 1st time visitor to Tampa, was looking for day time activities nearby and good restaurant suggestions. Didn't find either nearby. The Riverwalk was a big disappointment.

We wanted a different option for Gasparilla this year due to bad experiences at other hotels and we landed on the Hyatt Place. The location was good, a little more walking but not bad at all. The hotel was beautifully decorated and the room was comfortable. All of the elevators worked well and the staff was friendly. Considering how busy Gasparilla weekend is, they did a great job accommodating the crowd. The Starbucks downstairs was also a bonus!

The general manager asked us to pay for wristbands for REGISTERED GUESTS. He said that each room was only allowed four wristbands but we booked the room for six. We were asked to pay for our fifth and sixth registered guests to enter and exit the hotel. This is a specific issue for Gasparilla but unfair nonetheless. They should not accept bookings for six if you will not allow them in and out of the building *eyeroll*. Also, they do not accommodate large trucks so we had to park in a pay-to-park lot a block away where our truck ultimately was hit (and run) at some point. Just a note for other travelers in trucks. And lastly, we were only given three bath towels for six people.

I love the location, the cleanliness, and it has everything you need in one location...valet, a bar, a great restaurant, great breakfast and a Starbucks! I never had to the leave the hotel other than to take care of my personal reasons for being there. When I was done, I couldn't wait to come back. Also, there is a beautiful deck with a fireplace to relax outside. I will definitely come back again.

There was nothing I didn't like. The first time I stayed here I didn't want to pay for the parking, but then I got over it when I saw how fast they were at retrieving my vehicle, and that all the other parking places are charging the same thing, but the staff is nice and professional.

Pool was small but its a nice area. So many things are close by and within walking distance. The room had a great view and was very clean. Overall really good experience.

Tough to find seating for breakfast Also the valet process was a nightmare! We were waiting with 40+ (I counted) other people for over 40 minutes for our car. Several people said that the valet text service had told them there was no one available to get their car. Luckily we had nowhere pressing to be but there were plenty of upset people out there and the crowd kept getting bigger somehow. There needs to be an option for getting your own car if the valet service can't keep up. People had flights to catch etc...

Very clean, close to venue we needed to be near.

The staff at the front desk. We arrived Friday at 5:45 pm check in is at 4 pm. She said the room was clean but hadn’t been inspected yet so we couldn’t get in. I said then that means the room isn’t ready! She replied, yes it is. I said if it was ready I would have keys. I said to her, if you were me and couldn’t get in the room and get ready for the event we were attending would you consider the room ready? She responded that she understood but that the room was ready. It’s laughable! I paid over $500 for a room that wasn’t available to my family until approximately 2 hours after the stated check-in time. The hotel itself was comfortable and clean.

The location was great as it was really near the medical facilities & airport. Really in the middle of the city! Food at hotel; breakfast was okay, dinner was quite good! They changed towels/rags frequently in room. Front desk personnel were very helpful!

Hmm... can't say I disliked anything about the hotel, however, only valet parking was available and was almost $40 per night! We walked around nearby hotel, but it was difficult finding decent food.

it was a clean and nice hotel. nice location with a cool and inviting reception/entrance area. The rooms were clean, large and nice with a view of the city. Hospitable and humble people/staff

despite being a large and nice hotel, I have to say I was disappointed with the breakfast. There was very little choice and the disappointment was greater for a European when there were not American pancakes but Belgian waffles for breakfast.

Breakfast was delicious, though I would like there to be more allergy-friendly options as my kids were hardly able to eat anything. The location of breakfast was nice and I was glad to see there was overflow seating.

Like I said in the previous question, I wish there had been more allergy-friendly options for my kids, they have peanut allergies and one of them is also allergic to dairy and eggs so this made breakfast a bit hard.

Clean fancy and fantastic staff!!! Breakfast rocked!

At night we were at the pool and fire place and a staff came and said “OK folks let’s rap this up the pool is closed” then proceeded to begin turning off the lights. I thought that was kind of rude. I read the reviews and thought this hotel was next to the river walk. It’s like 4 blocks down. The valet too 40 min to bring the car, even though we used the scan code 10 before going down as instructed.

I liked everything. I brought my teen kids to look around the city and hang out. I want to give a shout out to a staff member. We missed the breakfast, I thought it was until 11 on Sundays, and it closed at 10am. Angela, one of the staff members overheard me talking to my kids and she approached me and offered to get us breakfast. A few minutes later she brought us three to go boxes filled with a delicious hot breakfast!!! I was so thankful. And the coffee bar which was still open, was great coffee! No need for Starbucks, which is attached to the hotel, and that’s convenient too.

The pool closed at 10. That was unfortunate. We would have gone for a late night swim otherwise.