The staff at the front desk is very professional, from their dress to the way the speak to customers. I felt safe and like I was in a clean, well-cared for hotel. The room was spacious and spotless, and The ac worked wonderfully! The location is near shopping and restaurants in a safe part of town. If you are a female traveling alone, this is an excellent choice! I started out at another hotel in Cumming, but it smelled like chemicals in my room and random grubby-looking men were running around the lobby and in the parking lot…shouting. Then I moved to this hotel and was so happy I did! Do yourself a favor and start your journey with Home2Suites

I wish someone had reminded me about the laundry facilities when I checked in. The frozen and boxed food you can buy is convenient, but it’s too expensive!

Very good with a great selection and hot coffee and tea all day

Maybe not leave sandwiches in the heated glass box so long. Some where cold but they will heat you up one if you ask so it was not a problem

The staff was friendly (though many times were on their phones at a table near the desk), the rooms were comfortable and clean, I felt very safe as a single female, the pool was nice and quiet, excellent location

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It was clean, quiet, and near nice eating places. The staff was super friendly. I would definitely recommend it.

We rented a room that had a connecting door to another room. The other room was rented to a family with dogs. I LOVE dogs, but the connected door was not insulated and the dogs were barkers , so it sounded like they were in our room. I would recommend that the staff take that into consideration for the next guests.

Location

Shower was not clean, long hairs on shower wall, no shampoo in shower container.

The front desk staff were wonderful, every single one of them. The cleaning staff were friendly and professional. The facilities available are incredible for the price. The breakfast was very nice. I don't have a pet but I do like that it is pet friendly and you wouldn't know it with how well maintained the property is.

It was a bit noisy during the day but it sounded like construction work and did not continue in the evening thankfully. It was a bit unfortunate the fire pit outside wasn't working. Certainly didn't distract from the otherwise perfect experience.

The entire set-up in the room and the breakfast choices. Staff were really incredible including the desk manager. Helped in many ways and that is a good thing. Would stay there again as I have in the past.

Pillows need to be more full. Very very flat and needed to ask for 2 more which still wasn't enough but made do.

The breakfast every morning was amazing I could not believe the variety the egg sandwiches the omelettes you also have fruit cereal bagels they had everything coffees available 24 hours I couldn’t believe they gave a free breakfast like that considering I had a full kitchen in my room wow completely amazed

The location was exceptionally great , especially since it was located right beside a outdoor mall.

Nothing at all.

The staff was always around, always helpful, always saying hello!! Literally always smiling, that is rare to find these days!!

Breakfast each morning was the same. Don’t eat eggs and have dairy allergies so selections were a bit limited. Sides of bacon or sausage or potatoes would be a nice addition