I have stayed here many times; tried other places but keep going back and I won't stray again; The staff goes out of their way every time to see that I am happy. Right down town in the heart of the city location. So easy to get around by walking or uber/taxi. Best bed I have ever slept in; quiet . New chef who has gone over the top with the Adorn menu.

The location was great.

The room was small and the bathroom was not what you would expect from a 5 star hotel. The tiny shower head had very little water pressure and was on top of the small bathtub. They clearly renovated the hotel, but did not replace the yellowish outlet caps with new white ones, which gave the impression of lack of attention to details.

The room temperature could not be controlled it was soooo cold in the room at all times 66 tried to call to have them work on it no one ever came,!

The attention at times to the room needs

location and overall design, in general facilities are good (if available)

there was no pool available, it was renovated - which was not informed appropriately before

It's not really a fault of the staff, they were all great. The building just didn't seem up to the standards of other four seasons I've been to.

Outstanding staff. Beautiful facilities with plenty of comfort, luxury, and privacy. As usual, the four seasons accommodations are top notch and unbeatable. I would stay at a Fourseason anytime and anywhere.

service and attention to detail

zero

the decor. and excellent sleeping because of the fine quality of the bedding.

Nothing. However, while dining in Adorn, we found the chairs were unmovable on the new, thick carpet.

The view was phenomenal! Room service food was 10/10. Best burger I've had in a long while. Everyone learned your name in the hotel and was super friendly and asked if they could do anything to help my stay better. Really amazing place.

I paid 170 in total for some picnic food. Which was a ham sandwich and another salmon sandwich. Then it had 2 fruit salads. I don't think it was worth that much. Atleast 80 bucks max. But it was all the experience I guess.

The view was perfect the room was just what I wanted The pillows were the softest I've ever slept on.

My only problem was waiting an hour and a half for my to be ready