Heated outside pool is a great hit with the kids, especially in the middle of winter. Hot tub is great for adults and kiddie pool inside when you are done outside. Great breakfast selections and variety daily. Very comfortable beds.

Shower pressure was very lacking.

I liked the breakfast a lot. Somehow my boyfriend wasn't into it as much but I thought they really had great variety and it was decent. We very much enjoyed the comfortable king sized tempur-pedic bed that we had with tons of fluffy, decent quality pillows. I requested a room with massage chair in it because I saw they offered that and I was so happy I got that - it was fantastic! I thought the pool set up was very pretty - one big one and sundeck, and a smaller pool and hot tub with waterfall - the lights were pretty and it had a cozy cabin like feel.

We both felt like it smelled weird when we walked into our room but I guess we got used to it quickly, it didn't bother us too much - just a bit musty smell maybe (in general the furniture, etc. is a bit outdated but we didn't mind that either). I guess they allow dogs to stay as we heard some barking in addition to hearing some general noise from other guests but I didn't think it was that bad to be honest. We shared common spaces like the pool and breakfast area with quite a few other guests but I thought the staff was able to accommodate everyone. It was nice to see other families and travelers enjoying themselves and the facilities.

The property was extremely clean!!! In their hallways, you couldn’t find anything on their dark black carpet. It was quite impressive. The breakfast was also delicious and had a nice variety along with their espresso machine. The staff was extremely friendly and even though there was a line of people at check in, they made some jokes and made us feel welcomed.

Wish the breakfast room was a little bit bigger.

Staff was friendly and took good care of us. Breakfast was good variety. Room was clean.

Mattress needs replaced not comfortable. I had to clean table in breakfast area every time we ate. They were very good about keeping food plentiful but did not clean tables one morning.

The room was very accommodating. The House keep in staff very very nice. The maintenance man Chris was very helpful and courteous. The breakfast was the BEST we ever had at a motel. Seriously.

The curtains in the room could be a little longer to make the room completely dark when closed to sleep.

My husband and I received a wonderful surprise from the staff at Best Western in Portland, Maine. The staff upgraded us to the a suite when they found out my husband and I were celebrating our 47th wedding anniversary. The upgrade was absolutely beautiful. The breakfast was also wonderful.

The breakfast surprisingly it was very good. Each day I was there it was something different is the main course. Always there was toast/bagels/muffins, plenty of fruit, plenty of beverage options.

The only thing I could say off color is that there was some sort of a convention for a “game “group which led to less room in the breakfast room. Many people had to stand.

the breakfast was phenomenal. staff courteous. great location near beach and Sebagos! pool and hot spa with waterfall excellent. plenty of parking.

weather went from cold to hot all in one day. still beautiful part of the country! wish had a bottle opener.

We went out for breakfast. The bed was comfortable although too many little pillows. Would have preferred king size pillows with a king size bed.

Had to go out in hallway to get new towels etc. Left dirty ones in hallway. Probably because of the do not disturb sign on door. My fault

We stayed one night to be close to portland. Been here before and liked the location. The pool and hot tub were great too.

The air conditioner we had on high and coolest setting and still didn’t feel really cold in the room, but that’s okay.