The hotel had a lot of old time charm! It was beautiful and very clean. The staff was friendly and helpful.

The parking is THE WORSE EVER!!! There is no parking!! I am a single women who arrived after dark with the closes self parking lot to be about 2 blocks away! Being in Baltimore City late at night walking to and from your car 2 or more blocks with bums begging for money I did not feel safe!! This would be the only reason I would not recommend this hotel. The price of $45 a day should be added on the price of the stay for the booking(which is pretty much the only parking especially if you get to the hotel after dark and don’t want to walk 2 blocks or more)!

To begin with the location of the property was amazing pretty central and in safer part of Baltimore! This was my first solo trip to the states (I’m a young Canadian female) so I and my family and friends were quite nervous so I decided to book my hotels that had higher security, and the lord Baltimore was just that. The revolving doors when you first walked in greeted you with a beautifully decorated and structured lobby, but also security guards. The only way to get up to a floor was if you had an active key card, the doors in the rooms had multiple locks and the windows also had locks. There was always a lot of staff present even during the night so I always felt safe. The room it self was spacious with a closet, bathroom, dresser and desk, chairs, a king bed, two night stands, floor lamps, a tv, a fridge and microwave. Even with all of that stuff there was plenty of open space left. The staff was very accommodating and had no problems helping you with questions about the city, etc. lord Baltimore is an older hotel but it has been beautifully maintained over the years.

The room was roomy and well appointed with bed, desk and dresser. Microwave and coffee maker included in room as well as a fridge. The bed was comfortable, I wish there had been an easy chair like the photos.

The bathroom was well below my expectations. The room was really nice, but the bathroom did not match up to the room. The tub was VERY narrow, the shower curtain did not bow outward to give more space. There was a useless and very large protruding soap dish in the middle of the wall opposite the curtain, it made for a tight uncomfortable shower experience. The shower head also was terrible, two settings barely. The water also did not keep temperature. The shower curtain was too narrow allowing water to pool on the floor.

Great location if you want to be near the harbor or CFG Arena. The staff was very nice. The room was very comfortable. The food was very good.

Charging a $35 fee to check in early is absurd. Check in is 4pm, which is already inconvenient because typical check in is 3pm. I checked in at 2:30pm & had to pay a $35 fee even though the room was ready. The restaurant downstairs and the rooftop bar were both not properly staffed. Service was incredibly slow at both.

We had a really nice stay..even though it was only one night, we were a stones throw away from the arena, which was great. We really liked the Bistro, the staff was really nice and the food options were just enough for on the go! The Tavern was a bit underwhelming for me..my glass had red lipstick on it..otherwise ok. Will stay again!

$45 dollars to park the car overnight!

Clean and comfortable besides the bathroom shower.

The bathroom shower grout is very dark and appears dirty. I did rub my finger on it and dark color ran from it. The shower curtain does not seal to the walls and water ran out during showering and collected on the floor. This happened each night despite my best efforts. Please look into these items.

It was the cheapest place to stay within walking distance of the convention center. It was clean, and had cool vibe in the main lobby, and the cafe connected to it had reasonably priced options for breakfast, coffee, and lunch.

I asked if I could check in early as we arrived about an hour before the official check in time. Some places I've been to have said no, others have said yes. This was the first place Ive traveled to that said yes but for a fee. I didnt want to wander around with our bags any longer so I agreed. Felt a little tacky to upcharge. I would have understood if they simply didnt have a room.

I own a travel agency, Total Immersion LLC and every time I come to this property when I stay in Baltimore. Not only is the location close to many great restaurants and things to do, but you can enjoy yourself without even leaving the property. I was having a crab cake at LB tavern in the lobby and met awesome staff as they treated me with tremendous respect and courtesy, on top of the food being amazing. So much so I plan on spending a few days this week just to unwind. The rooms and facilities are also top notch while the ambiance is always elegant.

An indoor pool would make it just a tad better, unless I missed it when I was there.

The old charm and the elegance of the lobby area grab your attention. The front desk team were friendly, helpful and professional. We enjoyed the restaurant and our Server who was so kind to us! Our room was clean and the bed extremely comfortable! We were exhausted and the bed welcomed us both!

The room is a bit too small. No real sitting area. No microwave. Please consider installing walk—in showers. For me , stepping over a tub can be a task and most times when traveling, showers work better. The all gray and that color scheme, made the room dark and dreary. I get the old school glam and elegance yet please consider others colors! Yellow, rose pink, hues of blue work beautifully with gray.

Staff was so friendly, helpful and well informed of events taking place in the hotel. We stayed for our wedding anniversary and the staff went out of their way to make sure we were comfortable and to congratulate us. The Bar/ serving staff was outstanding. Sam, China, Chris, Debbie, Nick and Erik the head of Security were a delight. Give these folks a raise and a day off. They keep that place running like a well-oiled machine and from the moment you enter you feel like family.

I can't not believe this, but this is the first place I have ever stayed, and I have absolutely no complaints about anything.