We had a amazing stay. The staff were super kind, helpful and informative. The Lodge itself was directly across the street from the Bass Pro Shop and Wildlife of Wonders Museum and Aquarium, which is why we came to Springfield. The room was very clean and comfortable. Breakfast was fresh, hot, with a good selection of choices.

It would have been very helpful to have a microwave in the room. It did have a refrigerator. Also maybe better breakfast meat selection other then just pork. There was a type of turkey bacon if you asked for it...but it was awful. But rest of the breakfast was VERY GOOD.

The staff was very friendly and went over and above to help us with parking. When we got back to the hotel there were no parking places in the hotel parking lot, we really did not want to park across the street, we were going to park along a curb that was out of the way and the young gentleman working after midnight, maybe he was security, moved his car across the street and gave us his parking place. Breakfast was good, with plenty of options!!

Not enough parking. Vending machines were too high priced. 3.00 for a very small bag of chips was too much

Loved the decor of the lodge! The Christmas decorations were beautiful! The hotel itself was very nice! The beds were comfortable. Rooms were nice and very clean! I left home without shower essentials and the room had just what I needed! Staff were very friendly! Conveniently located to a lot of local places!! The wildlife museum is right across the road and it’s beautiful at Christmas!!! I will stay here again and I highly recommend to anyone!!!

Nothing!!!!

The rooms were very clean and the Lodge left gummy candy for the kids in our group which was a nice added touch.

The lobby, rooms, and breakfast Cafe are all a lot smaller than the pictures look. Which made for some chaos during breakfast. People were standing around waiting for tables to open up so then you felt rushed. There isn't a microwave in the room. They don't have drink vending machines that take cards.

As usual the stay was amazing! Upon check-in Blake was amazing he remembered my family and I and even asked about where Frank was (My puppy that usually travels with me). Frank didn't make the trip this time. I just think it was amazingly awesome that the staff always remembers and is always so helpful and nice.

the booking app is trying to charge $999 for the same hotel room that's usually $166.41

This was a great hotel! The staff was friendly the entire time - from the phone call I made before booking to the time I checked out of the room. Very clean and even the hallways smelled good! The bed was super comfortable and we loved the Gummi Worms!

The only thing that I could complain about was the swimming pool. The area around was very clean but there seemed to be a lot of hairballs floating in the water.

Gummy worms were left as welcome gift and that was a very nice touch. The beds and pillows were exceptionally comfortable. Breakfast in the morning, while very cramped, food choices were great and hot. Pool area was of nice size.

The hot tub jets were very high pressure making the bubbles go higher than our heads. The price for our stay was higher than expected. If you pay by debit card, there is a $50 deposit.

the friendly staff and the cleanlinessboth inside the hotel and the outside as well. We travle with our small pets and are always looking for hotel with pet friendly outdoor accommodation which this property had in abundance.

the only think we really didn't like were the bathrooms inside the rooms they were very outdated and small. I will say they were clean.

The breakfast was good and all the staff we encountered were amazingly friendly and very helpful. Loved the lay out , look and feel of the lodge.

there was a black dirt ring in the hot tub and pool on the tile in the water. when we pulled back our sheets there was wadded up paper, hair and lint. We were to exhausted from our trip and just brushed it off.

Location was little further off the highway than we would have liked, but not a big deal. Room was very clean and comfortable, but a little dated. Staff was wonderful. The restaurant they recommended was a gem!!!

The info we had did not note that weekend breakfast started an hour later so we were unable take advantage of the included breakfast.