Great staff and very accommodating. Upon arrival the two ladies in the reception area were cheerful and helpful. They escorted us to our rooms, assuring our comfort. Our room was small but comfy. The bathroom was spacious and nicely appointed. It would have been a nice touch if the small refrigerator in the room was encased in a cabinet (can’t the manufacturers figure out how to make them less noisy.) The morning coffee was great and access to ice was a welcomed touch.

Our room was in a building located slightly off the main property. Access to the rooms in this building, was through a main door. The touchpad lock on this outer door wasn’t functioning properly; disturbing as this entrance is only a few feet off the sidewalk of an adjacent east-west street. Fortunately, the touchpad lock on our inner suite door was fine.

Pretty adobe building with a very comfy bed. Within walking distance of everything we wanted to visit. The staff was very friendly and helpful. Communication was excellent before and during our stay. They let us drop our bags off when we arrived early, and called us when the room was ready. The breakfast buffet was a nice surprise, with lots of options.

Our first night was not great. It sounded like the people in the room above us were practicing clog dancing, while rearranging furniture all night. The manager kindly found us a quieter room the next day, and our stay was wonderful after that.

Charming historical property. The rooms are unique and the staff were completely amazing and friendly. We stayed for our 25th wedding anniversary and wanted something other than a regular cookie cutter hotel and Vanessie completely delivered. The breakfast buffet was perfect for a quick bite before heading home. They offered healthy and freshly made items instead of the junk food you would find at chain hotels, which was greatly appreciated. We will definitely return.

The suites offer fireplaces in the rooms, which was a huge deciding factor when we booked. However, none of the fireplaces were functioning.

Friendly, accommodating staff, awesome location within walking distance to lots of restaurants, shops, museums, etc., beautiful, spacious guest rooms, plenty of parking. They have pet-friendly rooms available, which we really appreciated!

We were looking forward to the breakfast they generally serve, but due to water heater issues, they were unable to serve breakfast the morning of our stay. They did refund a portion of our resort fee, and provide us with a list of breakfast options within walking distance which was appreciated.

We loved the extremely helpful staff. The accommodations were very nice and clean. We were in room 1 with a patio, and it was set up nicely, however it could use a small handrail to get up and down the patio stairs. Breakfast was delicious, excellent choices in fruit.

The restaurant and lounge were closed and that posed a problem for us because we arrived on a Sunday and we had to walk a distance with street construction to find a restaurant open.

A wonderful adobe room, with all comforts! We were greeted with warmth and shown our room All questions answered. We booked because the Inn is close to The Lensic and Plaza. Next we will book because of the warmth and lovely room and comfy bed!

Unfortunately the Breakfast Buffet wasn't open due to an equipment malfunction, but we were credited through the Resort Fee and told many options for breakfast. They still served coffee and Danish. All good, we will catch the excellent breakfast next time!

We had an incredible stay. You can walk right into Old Town Santa Fe from the hotel, which is a huge bonus. The room we stayed in was intimate and comfortable, we would definitely stay again.

My only note is that the restaurant was not open for anything but breakfast during out stay. The breakfast, however, was very good. It is a continental-style breakfast, but the food was very good, and very convenient to grab before a day out!

Like the location, It was very quaint. Breakfast was great

Parking was bad we had a trailer and there was no place to park it would be nice if they would state in add only room for cars. Had trouble with air conditioner but the lady at the front desk came down and got it to shut off. Also the TV with dish didn't work right and she couldn't get it fixed. No phone in the room so we had to walk to the office when we had a problem

The hotel was quite unique and filled with character, it also had nice grounds around the hotel to walk in, food was good and didn't hear much of the trains, which given there is actually a train stop at the hotel was quite something. I was told by guests sat outside watching the trains that you can get a train to Albuquerque from the hotel.

I can’t say enough positive things about our stay! Ricardo, the general manager, was so friendly & helpful!! He is a huge asset for the Inn! The staff was excellent! Our room was exceptional & very clean. We attended the Saturday evening performance of Flamenco. It was excellent & the food was amazing! We also had free breakfast every morning & it was outstanding!!! The Inn is within a short walk to the square. We will definitely return!!

Nothing!