The facility was conveniently located, there was ample parking. Hotel was clean overall.

Bathroom area needed TLC. Floorboards were coming up. There was mold in the shower. There were no ice machines. Housekeeping did not come at all during our four day stay. Luckily the guests across the hall from us checked out so we were able to catch them in the hall to dispose of trash and to request new towels.

I loved the excellent customer service the knowledge, kindness and genuine caring Jeff, Jada and Dikea bestowed upon me. I am forever greatful and this is my new home away from home! What professionalism I have not experienced that in along time!! Thank you to all the staff at this Awesome hotel!! Loved my stay from beginning to end ❣️

The gym needs fans desperately it is extremely hot!! Also 10lb and 15lb dumbell are missing need to be replaced otherwise this place is super clean and has everything you would want😊

Staying at any Aloft is always a memorable experience. This property's location was ideal, as it was just 15 minutes from downtown and Carowinds, and 10 minutes from the airport. Panera Bread, Starbucks, and Chipotle are all within easy walking distance. The check-in/check-out process was simple, and the staff was quite helpful. You can truly turn it into a mini vacation!

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The staff were friendly and accommodating. The bartender was amazing, and so was the hotel driver. We checked in pretty late and they made sure we were able to get food and a drink at the bar.

Very clean and the ambiance was amazing downstairs. The rooms were amazing.

Nice and modern, features that makes the stay less stressful as a guest. Fast and straight to the point while checking in and out.

Room was a little bit small. However if you’re there for a short stay and didn’t pack a lot then it dosent matter as much.

This was my first stay in an Aloft hotel and I loved the design, furnishings, room layout, and shared spaces. There is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park.The area around the hotel is beautiful with a new residential area and many sidewalks to walk to Starbucks, Panara Bread, and other restaurants. As a solo traveler, I felt very safe! The room was spacious and didn't feel or look like a hotel room. Rather, very upscale and contemporary bedroom.

Beautiful, modern, and trendy decor. Unique and spacious rooms, lobby, and lounge. Large fire pit by the pool. Courteous and friendly staff who allowed me to check in 3 hours early. Comfortable bed and bedding. Quiet and peaceful. Nice, newer developed area.

Would be even more perfect if there was a restaurant in site. Otherwise no complaints.

Very clean. The room was small, but apparently, that is what Aloft is supposed to be; like a loft. Bed was wonderful, as was the pillow. There is only 1 restaurant I saw, but Uber to downtown was $16.

No free breakfast

The rooms were so clean and comfortable. The bed was great, the accessibility to outlets and technology was great. Loved it.

Menu was small but we were able to order Door Dash directly to our room.

The evening/night staff were very friendly and kind! They made the stay feel very pleasant and welcoming!

The morning staff weren't the friendliest. The breakfast also wasn't my favorite.