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696 reviews

Tru By Hilton Charlotte Airport Lake Pointe

Tru By Hilton Charlotte Airport Lake Pointe

2227 Cascade Point Blvd, Suite B, Charlotte, 28208, North Carolina, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Business center

Free Private Parking

Free wifi

Fitness center

Free Airport Shuttle

Air conditioning

Bar

Tru By Hilton Charlotte Airport Lake Pointe

Welcome to Tru By Hilton Charlotte Airport Lake Pointe, the perfect hotel for budget-conscious travelers looking for a fun and convenient stay in Charlotte, North Carolina. Situated just 4.6mi from the city center, our 2-star hotel offers easy access to all the attractions and activities that Charlotte has to offer.

Step into our modern and vibrant lobby and be greeted by our friendly 24-hour front desk staff. Start your day off right with our complimentary breakfast, the perfect fuel for a day of exploring. Take a dip in our outdoor swimming pool or soak up the sun on our sun deck. With amenities such as free Wi-Fi, a fitness center, and a business center, you'll have everything you need to stay connected and productive during your stay.

With 696 reviews, our hotel has received rave reviews for its comfortable and clean accommodations, friendly staff, and convenient location. Our rooms feature a range of amenities including air conditioning, free toiletries, and a private bathroom. Plus, we're pet friendly (for an extra charge), so your furry friend can join you on your travels.

Prices at Tru By Hilton Charlotte Airport Lake Pointe start from just $105, making it an affordable choice for travelers on a budget. Don't miss out on a great stay in Charlotte, book your room today!

After a day of exploring Charlotte, you can cool off and relax in our outdoor swimming pool. Our pool is the perfect place to take a refreshing dip and soak up the sun on our spacious sun deck. Please note that the pool is seasonal, so be sure to check the availability during your stay. And for the adults looking for some relaxation away from the little ones, we have age restrictions in place, making the pool an adults-only area.

When it comes to payment options, we want to make it as convenient as possible for our guests. Unfortunately, we do not accept cash at our hotel. However, we do accept a variety of payment methods including Mastercard, Diners Club, JCB, Visa, Discover, American Express, UnionPay debit card, and UnionPay. So whether you prefer to pay with your credit card or debit card, we've got you covered.

If you're traveling as a couple, our King Room is the perfect choice for a cozy and comfortable stay. With a spacious room size of 151 square feet, you'll have plenty of space to relax and unwind. The room is equipped with a comfortable King-size bed, accommodating up to 2 adults and 1 child. And with amenities like air conditioning, free toiletries, and a private bathroom, you'll have everything you need for a pleasant stay.

Book your stay at Tru By Hilton Charlotte Airport Lake Pointe today and experience a fun and convenient stay in Charlotte. Whether you're exploring the city's attractions or lounging by our outdoor pool, our hotel has everything you need for a memorable trip. And with prices starting from just $105, our hotel is the perfect choice for budget-conscious travelers. Don't miss out on a great stay - reserve your room today!

Closest airports

Charlotte Douglas International Airport

2.4mi

Concord-Padgett Regional Airport

17.4mi

Most popular amenities

Outdoor swimming pool

Business center

Free Private Parking

Free wifi

Fitness center

Free Airport Shuttle

Air conditioning

Bar

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Rooms

King Room in Tru By Hilton Charlotte Airport Lake Pointe

Show 6 photos

King Room

1 King Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Discover the perfect retreat for two in our King Room, a double room offering a spacious 151 sqft of tranquility. Unwind in the comfort of a plush King size bed, and enjoy modern amenities such as a private bathroom, flat-screen TV, and air conditioning.

King Room - Hearing Accessible in Tru By Hilton Charlotte Airport Lake Pointe

Show 6 photos

King Room, Accessible

1 King Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

1 KING MOBILITY ACCESSIBLE ROLL IN SHOWER, FREE WI-FI/BREAKFAST INCLUDED/55 IN HDTV, MINI-REFRIGERATOR

Show 6 photos

Mini, 2 Queen, Accessible

2 Queen Size Beds

Wifi

Refrigerator

+

More details

Queen Room with Two Queen Beds - Mobility Accessible with Tub in Tru By Hilton Charlotte Airport Lake Pointe

Show 4 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

185 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

x4

+

x3

More details

2 Queen Hearing Accessible includes 2 queen-size beds 150-154 width.

Queen Room with Two Queen Beds in Tru By Hilton Charlotte Airport Lake Pointe

Show 6 photos

Room - 2 Queen

2 Queen Size Beds

185 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

Show 6 photos

Mini, King, Accessible

1 King Size Bed

Wifi

Refrigerator

+

More details

Queen Room, Accessible

1 Queen Size Bed

x4

+

x3

More details

Accessible Queen Size Bed

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Queen Size Bed

Accessible Room

x4

+

x3

More details

Accessible

Guest reviews

9

696 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Morgan

8.2

September 2023

TRU is a new (to me, anyway) brand under the Hilton chain. This one shares a building with a Hampton Inn. Everything here was new, squeaky clean and very contemporary looking. The other half of the hotel is a Hampton Inn, a much older Hilton brand. I guess they are trying to offer two options under one roof: the old and familiar and the new and glitzy. Or, are they phasing out Hampton? I don't know. Anyway, the room was clean and nice, the staff friendly, and we got a good price for a quick stop on our way elsewhere. No complaints.

The location is reasonable close to the motorway, and the name implies it's close to the airport (I was driving) but there isn't much in the way of food, or anything else, in the immediate vicinity.

🇺🇸

Katie

10

August 2023

8/202 I loved everything about this hotel, literally everything. To be honest, I feel picky when rating hotels because I’m a light sleeper and usually only like to sleep in one place (my bed). The hotel was very clean, modern and the rooms were quiet. The service was excellent from before checking in and all the way through checkout. The staff made sure we had what we needed, our accommodations were met, and I honestly loved that they emailed me the receipt before checkout and the final receipt at checkout (why can’t more places do this?) Can’t forget the complimentary water at check-in… they knew we were dehydrated. There was many chairs and places to lounge/ relax. Almost every seat and table had a USB port and outlet to plug-in your electronic devices. I didn’t get to checkout the bar, but it was lively. The gym was outstanding and wasn’t solely cardio machines, but actually had weights. So 10/10 there. I would revisit again, and definitely recommend this hotel. Even if you are visiting Downtown, the drive was only about 15-20 minutes, so it was well worth it to have top notch service and quality beds / sleep. If your bag gets lost in luggage, no worries, the rooms have body wash, shampoo, conditioner, lotion and hand soap. The desk was WELL stocked with goodies and necessities too. Final comment, I liked that the AC unit was not the loud type that wakes you up every-time it kicks on.

My only wish is that they had regular scrambled eggs without bell peppers for breakfast.

🇺🇸

Arleathia

9.1

February 2023

The breakfast was much like home. There was a variety of choices and the hot food was hot, the cold food were cold. The setting was very comfortable. The people that was sitting with other people were very polite as to not be loud and obnoxious using inside voices allowing guest to sit and eat comfortably. This is the 3rd time I booked at Tru and every time I visit Charlotte I will be staying there. The staff was helpful and ver friendly. Answering any question and making sure your stay was a good one. Love, love this hotel

Actually my stay was what I expected so there isn’t much I could say on a negative note, because my needs were met and I didn’t not have one problem.

🇺🇸

Angela

10

March 2023

we stay here frequently, unfortunately, for this visit, our plane was diverted to another airport in another state, and we were unable to stay. We called the hotel, and they would not offer us a refund. However, our car was there from staying the week prior before flying out. We had to pay an Uber to drive us to Charlotte North Carolina to pick up our car and when we arrived the front desk staff let us use facilities, gave us some bottled water, and even let us enjoy the breakfast after our overnight stay in the airport in South Carolina. While we were disappointed that we were not allowed a refund or a future, stay credit due to circumstances beyond our control, we will probably still use this hotel when we travel from a Charlotte in Airport. Staff is always very friendly.

did not offer us a goodwill, future state credit, when our plane was diverted to another state, and we were unable to arrive.

🇺🇸

Karen

10

August 2023

Tru Lake Pointe was conveniently located next to the airport. I was shuffled to and from the airport with car parking the duration of my trip. Everything went as planned and the property was very clean and had everything I needed. Each staff member was helpful either over the phone or in person. The breakfast spread is for champions! Thanks Tru for making my stay nice.

The shuttle service had a longer wait than told on my request Rivne picked up from airport. May have been a miscommunication. I waited 30 minutes.

🇺🇸

Kim

9.1

September 2023

The breakfast was one of the attractions for me. It was fantastic. The other plus was airport pick up and drop off because I did not have a car. The room was lovely, nice new bathroom facilities. Very clean. Large screen TV my kids loved this feature and the pool table was a bonus in the lobby

I did not like that I had to order food for delivery but that was because I did not have a car. The pool water was green and that was a turn off.

🇺🇸

Valli

9.1

July 2023

Things looked newer , the building seemed almost brand new... reception had good seating area . Breakfast was good, Water bottles were provided upon check in - liked it. Parking lot had CCTV. The area was nice with easy access to highway and freeway.

Walls were thin, could hear the next room clearly or Neighbours were very loud. Although quiet time is posted, it could not be fully enforced. But all noise stopped post 12 pm.

🇺🇸

Amphoto

9.1

July 2023

This hotel was very nice. I liked all the modern updates and the fact that there wasn’t any carpet. There were hooks instead of dressers and plenty of places to store our suitcases. The bathroom and bedding was very clean! Will stay at a Tru again!

There was one time where we could not find a person to help us purchase food and drink at the snack bar. Other than that, things were great!

🇺🇸

Meredith

10

June 2023

Front desk staff was friendly upon arrival and I was able to easily book the free shuttle to the airport for next morning. Room was very clean and modern. Kids were happy that Netflix was available to sign in on TV. Breakfast was good! I paid $50 to park my car there for 15 days while on a trip. When I returned, it was easy to call the hotel and the shuttle quickly came to pick us up at the airport.

🇺🇸

Kelleen

8.2

September 2022

it is very clean, comfortable beds, and a good shower. I like that the rooms aren’t carpeted, because it feels more clean.

I needed a 6:00am shuttle to the airport, and couldn’t get it because it was already fully booked when I checked in. I requested the 6:00 am shuttle when I booked the hotel. The free airport shuttle was a big reason I booked this hotel, and then it wasn’t an option for me.

Points of Interest Around Tru By Hilton Charlotte Airport Lake Pointe

Airports

Charlotte Douglas International Airport

2.4mi

Concord-Padgett Regional Airport

17.4mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Tru By Hilton Charlotte Airport Lake Pointe

Outdoor swimming pool

Business center

Free Private Parking

Free wifi

Fitness center

Free Airport Shuttle

Air conditioning

Bar

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Stay rules - Tru By Hilton Charlotte Airport Lake Pointe

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Tru By Hilton Charlotte Airport Lake Pointe

Can I bring my pet to Tru By Hilton Charlotte Airport Lake Pointe?

Absolutely! You can stay with your furry friend at the Tru By Hilton Charlotte Airport Lake Pointe. They do allow pets, although there may be additional charges involved. So, make sure to check with the hotel about their pet policy and any associated fees before your stay. Enjoy a pawsome time with your pet at this pet-friendly hotel!

What are the check-in and check-out times at Tru By Hilton Charlotte Airport Lake Pointe?

Planning to stay at Tru By Hilton Charlotte Airport Lake Pointe? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.

Is free parking available at Tru By Hilton Charlotte Airport Lake Pointe?

Yes, there is plenty of parking available at the Tru By Hilton Charlotte Airport Lake Pointe. The hotel offers free private on-site parking, and there is no need to make a parking reservation.

How much does a stay at Tru By Hilton Charlotte Airport Lake Pointe cost?

Rooms at Tru By Hilton Charlotte Airport Lake Pointe are available starting from $105. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What are the room types available at Tru By Hilton Charlotte Airport Lake Pointe?

The hotel offers King Rooms and Queen Rooms with Two Queen Beds. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms accommodate 4 adults and 3 children. All rooms have a room size of either 151 sqft or 183 sqft. Smoking is not allowed in any of the rooms. The King Rooms have 1 King size bed, while the Queen Rooms have 2 Queen size beds. Some of the Queen Rooms are also accessible for guests with mobility or hearing impairments.

What activities does Tru By Hilton Charlotte Airport Lake Pointe offer?

Guests at Tru By Hilton Charlotte Airport Lake Pointe can enjoy their time at the hotel by taking advantage of various leisure amenities. The hotel features an outdoor swimming pool where guests can relax and unwind. With beach chairs/loungers provided, guests can soak up the sun by the poolside. The hotel also offers a sun deck, perfect for enjoying beautiful views and basking in the warm weather.

For those looking to stay active, the hotel provides a fitness center equipped with exercise equipment. Additionally, guests can rent bicycles to explore the surrounding area.

If guests are in the mood for some indoor entertainment, they can visit the hotel's business center or play a game of pool in the pool table area. After a long day, guests can head to the hotel bar for a refreshing drink.

Does Tru By Hilton Charlotte Airport Lake Pointe have a pool for guests?

The hotel has one pool located outdoors. The pool is seasonal and there are age restrictions, with the pool designated for adults only.

Are both cash and credit cards valid payment options at Tru By Hilton Charlotte Airport Lake Pointe?

No, cash is not accepted at Tru By Hilton Charlotte Airport Lake Pointe. The hotel accepts payment methods such as Mastercard, Diners Club, JCB, Visa, Discover, American Express, UnionPay debit card, and UnionPay.