I went in to the office Friday evening and had my girlfriend on the phone and spoke with front desk and my girlfriend gave her credit card over the phone and was charged to extend my stay for 3 more days. Saturday at 11 am I am getting a knock on the door. Telling me check out time is 11 . I advised them I extended my stay and the lady working the front desk said no I didn't I got my girlfriend on the phone to verify the card used. And again the lady was rude and very unprofessional and said it was not charged my girlfriend tried telling her that in fact she was charged and wanted to know what the issue was Front desk then charged my initial card for 1 day and said I have the room until tomorrow.

The room was very clean, nicely setup, and bathroom was very large. Perfect room if multiple people are getting ready in the bathroom at the same time. Comfy pillows and blankets. Easy to use temp control system. Easy to check in and out. Parking lot is nice and big, plenty if plenty of space wherever your room is. Staff is very friendly and welcoming both night and morning staff. Complimentary coffee and some morning snacks. The coffee was great, Idk what brand it was but it was really really good! I stayed an overnighter only but would definitely come here again if I had a longer stay.

The base of the beds are a weird hollow, metal frame that can vibrational echo if you accidently kick it or sometimes just when you're getting into the bed. This was never loud enough to both sleeping just an oddity. Very little lighting in the room area which made it a bit "ugh" while getting ready for the day; since we didn't want to open curtains. Coffee maker in the bathroom was off-putting, probably better next to the fridge/microwave area. Plus took up counter space in bathroom. I feel like the advertisement of breakfast made me feel like there would be more options, specifically some hot grab 'n go options.

For the price that was paid there was all that was expected and then some. Super comfortable blankets and plenty of pillows for the bed set up which was a plus, Comfort is a must. There was laundry facilities as well as ice which are nice commodities to have especially laundry. The staff were very welcoming as well as helpful if needed for support at any time. Overall just a really great value for the price paid.

There really wasn't a plethora of things that I can think of to say any poor review of. Obviously it wasn't a five-star hotel but then again I wasn't paying a thousand plus dollars a night so I got everything that I expected and more like I said.

I asked for new blankets and a mop, and the staff brought them very fast. Everyone had a pleasant attitude. I was gone past checkout due to an appointment taking longer than i thought and left my family in the room. They extended our stay for nothing until I got back!

The top blanket had a weird white crusty stain and the floors turned the toddlers feet black.

The room was clean, and the bed was comfortable. Very good price! I would definitely stay there again. Front desk staff were friendly, and the breakfast choices were decent. Tangerines, bananas, yogurt, mini muffins, energy bars, hard-boiled eggs, orange juice, and apple juice, coffee.

The door that connects the next room lets a lot of noise from the other room through.

Great location. Walking distance to Old Bend. Plenty of food options in walking distance. Extra bonuses on site like refrigerator and good ice machine too.

Lacking parking spaces when at full occupancy. I had left around 6pm and when I returned at 8pm, there were very few parking spaces left.

Good breakfast, really good staff working there. Hot tub was great.

It was a bit expensive for the level of the property. Good room and property, but not equal to the cost.

It was clean, comfortable and quiet. It had all the amenities (frig, MW, hairdryer, small flatscreen TV, phone, coffeemaker, shampoo, conditioner, lotion). It's located along a main street with restaurants nearby and a grocery store a block away.

The outside appeared to need some renovating, perhaps new paint. There was no elevator to the second floor.

Clean, reasonably quiet, and cheap. Staff are very nice. Microwave and refrigerator worked well. Room was warm and comfortable during winter weather. Bus to Mt Bachelor is across the street.

Traffic in the area is bad. Blanket was thin and not warm enough for winter. Long walk across the icy parking lot to get to the breakfast room and office.

Showers had good water pressure. Store close by for snacks. Was comfortable room.

Bathroom floor got really wet. Could have used more towels. Staying on 2nd floor was very hard for my husband. Better if we could have been on ground floor. Hot tub not in service. Would have been relaxing. Wi-Fi kept shutting off. That was frustrating.