The room , the view and the ambiance were great. its a beautiful inn. its very quiet and peaceful. the view from the balcony over the river is really nice. ive stayed her 4 times now and love nearly everything about this place. its by far the best of the choices in Bend.

The Tvs are very small . the tv service went out for 3 hours and there was no one to call for assistance since the desk is not staffed and there was no other number to call from the room. also the lighting in the room is dim and dark unless the drapes are open. its okay during the day because you can get light from outside but at night it leaves the room dimly lit.

Because of the roundabouts, it’s a little more difficult to find but double back and it’s easy access. The location is excellent. Feels like a little boutique hotel. The room we had, river view suite, was exceptional, especially for what we paid ($136). Bed and linens were luxurious and the step down living area welcoming and cozy with fireplace, wine, and wall of glass. The bath tub was deep and long. I’ve never been able to relax and stretch out in a hotel bathtub before! Breakfast a little sparse but very nice and adequate for Continental.

There wasn’t anything we didn’t like! Hot water could have been hotter for shower and bath but isn’t a deal breaker by any means.

Ginnie greeted us warmly upon our arrival and was very friendly and helpful. She came to our room to fix our TV cable reception and had a flashlight to use when we couldn't find something. She offered us a complimentary beverage to take to our room. She was wonderful and added a nice personal touch to our stay. The room was clean and comfortable and quiet. The fireplace was on and background music playing on the TV. It was easy to control the heating system. We felt very cozy and at-home in our river view room.

The continental breakfast was not very good, especially on the second day. No decaf coffee, ran out of orange juice and yogurt, no spoons to use, pastries were dry. Overall it was very disappointing and no one was around to help us. We finally went into the kitchen to find juice and yogurt but there was no decaf coffee or herbal tea and no clean spoons. Directions were sent by email several times but it was too wordy and complicated. We had to ask a nearby business to assist us in locating the hotel. The entrance to the hotel required that we drive beyond it and make a u turn, which was confusing.

The view was great on the river side and having a place to hang out there with table and chairs on the balcony was nice. The furniture and size of suite allowed us to host visitors to hang out between activities. The master bed was amazingly comfortable, both the mattress and the bedding. The breakfast available every morning was also a bonus with local bakery items from Sparrow. Having a large bottle to keep water chilled in the refrigerator was very helpful keeping hydroflasks filled with ice cold water. The location was also perfect for our needs and close to everything we wanted to do.

The portable air conditioner in the bedroom was so loud and had to run constantly to keep the suite cold in August that it made it very difficult for us to sleep even with ear plugs in. The room is obviously set up for central air so I don't understand why you resort to using those awful things. I also did not like that nobody was at the front desk for the whole evening. Should have someone at least until midnight to help guests as they are coming back from the evening out.

great place nice clean and very well maintained. flexible with breakfast, and the stuff is friendly and helpful. it was quite and placed in a very nice place. the fireplace in the room made it very cosy and nice.

hot water in the shower was not hot enough. the hotel closes the doors before 9 PM... from our room the only view we could see, was the street (a bit disappointing, knowing the other side have the river and very nice view... be aware). getting in and out with the snow was a challenge, as they did not vlear the snow.

It feels like a smaller boutique hotel and is in a quiet part of town right on the river but just a longer walk or short drive from everything (downtown, Old Mill, river). Down the streets from Deschutes Brewery and a 10 minute walk to the river and a park for kids. Nice big rooms with plenty of space for storage. The breakfast was continental but better than the average with ham and cheese baguettes and yogurt and compote, pastries, oatmeal, juices, fruit and bread...okay coffee. If you want a big breakfast the Original Pancake restaurant is directly across the street.

The only real complain was the amenities being a little dated. Specifically I mean the air and water. The shower took a long time to warm up and the HVAC system didn't really work for us (heat or AC). So we modulated the temperature of the room with opening/closing doors/windows which worked just fine. If it was in the middle of summer we just would've asked them to fix it and I am sure they would have.

We love the view from our balcony. We love the large jetted tub and comfortable king bed. We like the separate sitting area. We appreciate how clean the room is. We feel like the staff is very friendly. The room is quiet.

The only drawback to the property is the lack of a decent breakfast. For the room price I expected at least some scrambled eggs and maybe bacon or sausage in metal warmers. At least cereal and milk would’ve been nice. My husband had some oatmeal I think and I got some yogurt for protein but it tasted like it had spoiled, so I spit it out and threw it away. I tried to eat a muffin with it, but it was dry so I threw it out.

We loved our room so much. The outdoor patio overlooks the Deschutes river and indoor fireplace was so cozy. We were traveling for the first time with our 6 month old and the room was ready with a pack and play, soft music playing, and fire going when we walked in. After a long day of traveling it was the sweetest welcome to our room. The Continental breakfast was amazing and I loved the nice trays they provide to take your breakfast to your room. Also I loved that the breakfast room isn't locked up at night. One evening we brought some take out to the room for dinner and needed some plates and utensils so I was able to just jump down the hall for some. Staff was so friendly and welcoming.

That we had to leave such an amazing place. Also our room keys did deactivate a handful of times.

Very nice rooms, though a little dated, but none the worse for the wear. Staff was super friendly and helpful. Breakfast was decent each morning and was nice to have a complimentary glass of wine on arrival and in evenings after coming back from Bachelor daily for Apre Ski R&R. Gas’s fire place was nice and king room was spacious. Great location in town.

Hot water wasn’t super great or powerful in morning or afternoon. Breakfast did not include much protein at all. Mostly pasties, instant oatmeal, toast, or yogurt and granola. Having a person sitting in the kitchen would have made ordering eggs or having scrambled eggs available pretty easy. There was a sign about hard boiled eggs not allowed in the microwave but never saw any through out the 3 mornings I stayed. Also would say that the price was quite high for the

The Pine Ridge Inn is just as advertised. We loved the location, and the staff was welcoming, helpful, and professional. Especially enjoyed interactions with Caroline. The room on the river view side had a nice balcony - a great place to relax. The size of the room was very spacious, with beautiful decor and a nice ambiance. Furnishings are updated, and the room and property were clean and well tended. The bed was very comfortable, and the gas fireplace was wonderful. Linens and towels were high quality. Nothing could have been better. The welcome draft beer and hard cider is a great touch and a nice treat. Toiletries were great! Breakfast was not the usual fare - a nice change and locally provided fresh pastries. Enjoyed everything I had and felt healthy afterward. Everything was delicious, and the attendant was very kind and responsive to requests. We travel to Bend several times a year - so glad we found this gem. We like to stay in non-chain establishments, and this place really impressed us. Sorry we didn't find it sooner!

Nothing!