Embassy Suites by Hilton Portland, housed in the historic Multnomah Hotel building, offers a blend of old-world charm and modern amenities. The lobby features classic decorations and a spacious mezzanine area with an adjoining Italian restaurant. Our remodeled room was quiet, spacious, and well-appointed with quality materials and instant hot water, ideal for relaxation. Although "view" rooms are available, they offer limited scenery. The complimentary breakfast was exceptional, featuring custom-cooked omelets and a wide variety of other options. The staff was friendly and helpful, ensuring a clean and welcoming environment throughout our stay. In conclusion, Embassy Suites offers good value with a pleasing mix of history and modern convenience. We're already looking forward to our next visit.

Parking is pricey at $60 for valet, but a nearby garage offers a more affordable rate at $8 during special events. The hotel's central location is close to nightlife and Voodoo Donuts, though it borders some less desirable areas of the city. The in-hotel store's pricing was the only notable drawback, with significantly marked-up essentials.

Room was great size and facilities with microwave which is rare but the sofa bed when opened is directly hitting the TV cupboard. WADE was exceptional! He checked us in and when there was communications I had with a colleague over the phone that wasn't reflected in the system, Wade assured that he will take my word for it and that went a long way for how I see the hotel. While I could have been unhappy the colleague didnt reflect our convo in the system, Wade did make it right! he also was so polite to excuse himself and had to answer the phone to put it on hold and the communication was amazing --to me and the person on the phone. WHen the phone kept ringing, he politely phoned a colleague to address the phone call so that both me and the caller were both taken care of! Amazing. When I asked about Christmas festivities, he immediately looked for the info as it will benefit me and other guests in the future. SImply exceptional - and all that with a big, authentic, classy smile and demeanor. And oh, did I say he followed up about our stay over iMessage? Amazing, i hope he gets a promotion or a raise. this is customer obsession. Such a class act!

The property it was a good location good place and it was so beautiful inside my family and my kids like a lot

What I don’t like from the property and the room I was staying it was bad because when I was taking a shower, it was a lot of water outside of the shower and to the floor and we had to use the towels of the water not go around at the bathroom that was one of the main issues they told me because is all property of floor 80 years old that’s what they saying. I don’t know if it’s true or not. Also, they laughed the soap setting and the chair and the tattoo the manager about these and they told me they were going to take care and they never did it they left it again, somebody laughed it before me arriving to the room there was somebody soap with the hair and that was disgusting for me

Location was rough and most of all NO Parking. Had to drive around 25 minutes to find a place to park, then carry all our bags 2-3 blocks!!!!! A lot of wasted time and energy was spent for that. No blankets in our room. Had to walk down at 1am to get 2 blankets. Not happy. Also, no close place to eat after 11pm. Your food snacks were closed by the door in the lobby. Door dash was 45 minutes and then missed a whole meal in our bag so someone didn’t get to eat after paying 90.00😢. I’m over 60 and not going to walk the streets.

All staff were friendly and helpful. The late afternoon/early evening complimentary reception was great; perfect for a snack to curb the munchies while deciding on our evening activities.

The breakfast buffet seemed understaffed when we were there; the food was fine, but arriving halfway through meant that it was hard to find a clean table to sit at. Again, all the staff that were there were friendly and working hard, it just seemed like they were a bit overwhelmed compared to previous stays.

Very Cool Old-School Hotel with new hotel Amentities. The Beds were Very Comfortable. The evening reception was a nice way to end the day, and the on-site restaurant was quite good. The morning breakfast had lots of good options, and made-to-order omelettes available.

There was nothing I needed changed. We had an excellent, large room with comfortable beds. I would recommend getting a room that is not on the interior if you don't want to have a view of just the other building wings. We had a top floor end unit, so we had a view of the city.

The staff was wonderful. Breakfast was very good. On site cafe and bar was very nice. The beds were very comfortable, but the sofa bed was terrible. The room was a very large corner room. There were so many things and places to go within walking distance. The food experience was absolutely wonderful.

Except for the beds, which were wonderful, the furniture in the hotel was shabby and I don't mean shabby-chic. The sofa bed was terrible, it really needed a new a new mattress, very uncomfortable. After the first night, slept on the sofa, not sofabed. So much homelessness around the hotel, except right in front of entrance.

The property was great inside. The staff were all kind and helpful. The complimentary breakfast is great!

Sadly, Portland is disgusting. There was human feces on the sidewalks all around the hotel. The hotel’s parking garage had a non-functional elevator. We had to drag luggage down 4 flights of stairs through human urine and eroding steps. It smelled extremely foul. Every step taken outside, someone is begging for money. It’s really quite sad what has become of downtown.

Check in was very easy. Breakfast was great, there was someone making omelettes and also had a buffet style breakfast with great selections. The room was very clean and spacious. The location was right across the street from voodoo donuts (must try) and food trucks as well. They offered two options for parking valet at $55/ night and garage parking around the corner for $45/ night. We chose to valet since it was only $10 more. While many other reviewers mentioned there were homeless outside this location I must mention that the homeless are ALL OVER downtown Portland. We never personally saw any homeless outside of this location.

The tub was clogged and would get filled with water very rapidly while using the shower.

We liked the hotel and the lounge on the 3rd floor for drinks / appetizers and breakfast. The river was very pretty across from the hotel. We walked to Morton’s Steak House for dinner. We walked in the morning time along the river.

I would have liked to see a real gift shop to buy fun Portland stuff and basic essentials. Why? They had a huge convention going on. Missed opportunity to sell additional things to the guests. The trip to Target (a few blocks away) was a bit scary with many homeless people around. There were 3 armed police officers as you entered Target. We were in and out quick!!