I’m delayed writing this but didn’t want to skip sending an appreciative review! My husband and I stayed for several days in early November for our Greenville wedding. We were so taken care of - even though we didn’t get married at the property, the Grand Bohemian team made us feel special. Several friends and family stayed at the hotel as well, and all said the experience was fabulous. The entire space is stunning; our suite facing the Falls was spacious and perfect for hosting the bridal party. The room service was as advertised - decision. The whiskey bar was our post-welcome party AND post-reception spot - the bartenders were great. I’m spoiled, as I’m never going to want to stay anywhere else in Greenville.

No complaints - the price is the only inhibitor to making this our permanent spot to stay when in Greenville!

Location is outstanding and ambiance comfortable. Kessler has an appealing artistic presentation we know from Orlando of days past. This distinguish's it from other chains. For a special occasion celebration it's a nice option when choosing a getaway.

This reservation I made on impulse an hour after walking it's property on May 9th some 6 months prior. Getting home later in the day and finding I had a conflicting appointment, I immediately requested a date change to Dec 1st for which they still showed vacancies. Twice they declined. Singularly this impersonal response miffed me so we dined elsewhere and will choose a different hotel next time. Neither the St.Augustine location again where we have a daughter living these past 20 years. Get over your beaurocracy.

Comfortable large spacious room, location was great. Was able to walk to everything. Right by the liberty bridge and the downtown waterfall. Do I think it's worth almost 600 a night? Absolutely not. It's 30 dollars a night for valet parking, I felt staff could have been a little more attentive to me during check in and at the bar area.

Not the hotels fault but I loved the family next door that clearly came in drunk after midnight very loud and slamming doors.

Location, Restaurants

No chairs in the rooms with balconies ; no access to a microwave, nighttime (NATIVE) drumming sounds in rooms that made it hard to sleep, restaurant downstairs bar had limited food options, guests should have priority rsvps to Btwn the Trees restaurant, early checkout policy is not fair for guests who must leave suddenly (emergencies)

I loved the coffee at the restaurant, really good. Location is great to take a walk and enjoy the views.

The pressure at the shower was not good. We expected a great experience based in other comments but we didn't have good luck and our shower had very low pressure. At the frontdesk they said was something wrong that days, so, usually they don't have this problem.

I celebrated my birthday with a friend at the hotel. we enjoyed drinks at the bar and had dinner at Between the Trees. every single detail was amazing! The drinks were to die for and the food was perfect!! We thoroughly enjoyed ourselves and wished that we had 2 nights to stay!

Nothing, everything was perfect!

The ambiance pulls you in. The lay out gives you breathing room. The outside spaces refresh your soul. The art is story telling and exquisite. The staff nailed it! Professional, yet personal. Tidy in appearance yet not stuffy. Genuine, attentive and available. The room was large, clean and extra comfortable! The “real” blanket at the end of our beds was the cherry on the top! Our room did not have a single speck of annoying, electric light beaming through the night! The room was dark and quiet all night long. We slept beautifully! We enjoyed our morning coffee from the lounge, soaked up the crisp autumn air on an outside rocker and promptly said good bye by 11. I wish i could have stayed an entire week!

I wish my bathroom had a large soaking tub. The shower lacked a bench or a ledge to assist in shaving my legs.

It was a beautiful hotel. We ate at Between the Trees which was nice. Food was hot and well displayed. Service was very good. Beds were comfortable. Room very clean. Ice machine worked great. Loved the bar areas especially the one with the fireplace.

We could not seem to cool down our room. It was like the air would not come on or cool down.

The grounds of the hotel is stunning. The restaurant and bar on site was great.

One of the night security guards questioned if we were guests several times and made members of our party feel super uncomfortable, not sure if I would recommend this place to other people based off of that. Customer service also wasn't the best in general. Found several pieces of hair in the towels in the bathrooms. The staff at the front desk was amazing though.

The hotel exudes a lovely contemporary Western atmosphere. The customer service was top-notch, and our room was both spacious and comfortable, offering a fantastic city view. A big thank you to Alejandra for making our anniversary stay even more memorable.