Staff member once we were checking in, acknowledge quickly my dissatisfaction with being charged an additional fee in the amount of $75.00 for my Service dog and make the adjustment immediately, without asking any further questions. Very appreciative accepting my statement without making Us retrieve dog's documents and saving lots of hassle. I very much enjoy the pool lounge area and the cleanliness of it. You can't beat the location. It's located centrally next to a very necessary grocery store, Kroger.

We did try the breakfast. It was the typical standard. I did miss the pastry. The water in the sink in the room and in the bathtub did not want to go down.

Everything was good breakfast was great and the breakfast facility was really clean

Everything was nice I did see about four baby roaches but it was only in the bathroom in the middle of the night. I'm from the projects so it didn't really bother me what I didn't like was we couldn't swim they stated we could use their hotel next door because they owned it as well but my daughter had a broke foot and that was just too much walking the pool wasn't ready the entire two days we were there so it was a bummer

Good location near stores and restaurants Reasonable price Our rooms were interlocking as requested no problem checking in and out

It was busy when we got there to check in. Needed a little patience but they moved quickly

Just across a side street (a short walk) from a nice supermarket; within short drive to a Walmart; "mini-fridge" in our room large enough to be useful. Across the street (a different short walk) from the beach; no trouble parking at the motel; we felt safe walking in the area both during the day and at night. Check in agent was pleasant and helpful. There was a problem with the first room we checked into, but the motel promptly/pleasantly moved us to a room that was what we expected. We plan to stay there again if in Galveston -- good deal for the price.

No real complaints. This seems to be an older motel that is being refurbished.

Amazing place, location, great privacy, overall a very nice place. You can find everything around the hotel. The room was perfectly neat and well equipped. Breakfast lounge was very generous and varied.

Seems I was charged late checkout for the minutes it took to check out at the booth.

The location was great. The beach is right across the road. There is a Kroger near the hotel. Golden Corral and McDonald's are in walking distance. The hotel serves a hot breakfast. The lobby was very nice. We were there celebrating our 35th wedding and were not disappointed.

The towels were small but in good shape. The floor was sticky so I kept socks on. My socks were very dirty after walking across the room a few times. The bathtub was slippery. The baseboards in the bathroom were very dirty. There were roaches crawling everywhere. I have pictures.

ROOM 345 The price was fabulous! The room was nice and cold. However, there is some visible mold on the ceiling that was kind of icky to see. My 4y old is an asthmatic and it bothered him quite a bit. They really need to do a good spray down with vinegar to kill that mold. Its a bit dated but I'll definitely be staying there from now on! Also, huge per is the FREE parking for cruise guests!!

The room for breakfast was really hot, it was quite uncomfortable. The food was...ok. I would have enjoyed a bit more pastry options. Like different bagels, or muffins.

Great accommodations for the value. Warm breakfast, welcoming and resourceful staff, privatized layout and conveniently located both on the sea wall and next to a grocery store. Gym, covered large parking area below that is very flexible/ first-come0first serve with more than enough spaces. Pool, although I wouldn't go in it given the birds. Very clean rooms. Laundry facilities for guests were out of order the whole time, however. Next to all the Sea wall main bars with ocean views. Great for the price.

My ex boyfriend and of course, house keeping knocking before the check-out time, then only providing a one hour extension. Most places will reasonably, and it definitely wasn't at full occupancy, a 1PM extended check-out.

It was cozy also close to food place.

the breakfast was not that good, you can improve on it I'm sure. There wasn't enough towels, the blow fryer didn't work nor did the coffee pot.

Pros - Great, clean room & comfy bed. Breakfast was very good - lots of options. Pool was great. We asked for a room overlooking the pool and where we could see the Gulf and were accommodated. We really liked that. Property is safe. Garage great and safe. Overall property was very, very clean. Maintenance guys were excellent. Excellent value for money. Would recommend and definitely stay here again.

Cons - We didn't get our room cleaned once in 4 nites!!! Staff were friendly, but failed to follow thru with requests for housekeeping to clean our room even once. Disappointing.