I liked the updated facility and the rooms were spacious. I had a a room with a gulf view and two beds.

When trying to call for housekeeping and the front desk, it was difficult to get anyone on the phone, often having to walk down stairs to put in a request. The new parking fee at the hotel caught me off guard and there were moments that I tried to park and didn't have any luck, due to people parking there without parking tags. I also did not like the extra costs of breakfast due to already paying a whopping 1900 dollars for my rooms. The breakfasts ranged from 25-35 dollars a person.

The room was so clean and you can tell it had been kept up with. The view out of the window was perfect to wake up to (minus the workers in the roof underneath us). Everyone was so courteous and helpful.

We got the buffet breakfast with the room rates we purchased on line. Made it 100% obvious as we went down to the restaurant but still got sold super hard to try to get us to spend more. One time someone even just offered to bring me a bigger serving of juice than the smaller cups at the buffet line. I understand the concept but please remember, some people are splurging just to be able to stay with you all and this made breakfast quite a bit uncomfortable.

The service was great

I didn’t like how the staff in the restaurant was acting rude and didn’t offer our waiter any assistance

Pool was amazing, with a swim up bar/adult area. Wonderful and friendly staff in all areas. Rooms were clean and well tended too. I will defiantly stay here again, as this is my second visit to this hotel. One other item are that the rooms on one side of the hotel have only a view of a cemetery, so make sure you book the ocean or beach view room.

During the summer I would expect them to have the poolside umbrellas up, as it was VERY hot this weekend, and they did not put them up until after 2pm, also there needs to be signs on any reserved cabanas, As there were not any and my group sat in one and was told to leave after being there for 2 hours. We were happy to move but were not aware that they had to be Reserved for a whooping $250. Seems a bit much for what the "Cabana had to offer"

The property was very clean and well kept. The staff was friendly and very accommodating. Pool was cleaned on a regular basis and was definitely a highlight to our trip. Also enjoyed the little designated doggy area for dogs to do their business. The rooms were also extremely comfy! The location was also great! Right across from the beach and next to food choices. Would definitely stay here again!

The only downside is the construction work going on near the lobby. But we didn’t hear it from upstairs. They definitely take care of their hotel and it shows.

Clean, spacious, modern

The room was on par with a travel lodge in the uk which in my opinion is a sufficient standard. But it’s around 3 times cheaper for a travel lodge. The facilities however far exceed a travel lodge..but only staying for one night we didn’t use the facilities. So for us it was an expensive stay. Had we been spending a week at the Hilton for our holidays it would feel better value

Everything was great

I didn't like all the extra stuff you had to pay for after booking the room. Parking the car myself, I should not have to pay for.

Very surprised there's no coffee station. It would be very convenient to have coffee and tea set up either inside or just outside the restaurant for guest use. All other hotels do it.

We enjoyed the pool, the included breakfast that had great options and our children really enjoyed the labor day activities from the face painting, to cookie decorating and balloon animals. We will definitely be back again!

The on-site restaurant was on the higher price point for what we ordered. I ordered a $16 shrimp appetizer that only came with 3 shrimp. Besides that, we liked everything we ordered.

The staff was exceptional. The bed was very comfortable. Amenities were spot on.

Our room phone could not dial the front desk or room service due to remodeling (not sure how that would impact the phone lines, but this is what we were told). We needed more wash clothes and when we asked the staff in the hall (they didn't seem to understand English) they gave my wife hand towels.