Location and how it was operated during a festive weekend lots of fun .lots of security

Tried talking a shower but hot water would go in and out and was mostly cold. Asked if I could get some type of credit but the answer was I should have told front desk as soon as it happened. Wife to cold shower and was not happy. I waited till the morning and it worked , but faucets need to be worked on and need to have a c symbol for cold and h for hot. Instead we had to take a chance what would come out. I would love to stay there again, but not having any type of credit of just sorry for the inconvenience would have helped 200 dollars is a lot for a night would expect to have cold water when you want it or in this case hot. . .

The customer service was out of this world! Patience, kindness, integrity, and professionalism were the best characteristics of this team at this location. I also LOVE the CLEANLINESS of this hotel. Although the building and roo.s were older, the true CLEANLINESS showed. I value CLEANLINESS, customer service, patience, and integrity more than the age of a building.

It's hard for me to say I didn't like something here, but of course, there's always a little bad with good. The restroom is smaller than most. It was a challenge for us in the room. The building needs some paint, updates, and some maintenance. Yet, even with these little things, I plan to return to this hotel.

Great location! Food places all over within walking distance. The view was beautiful, Sara was amazing, I called the day before the Russ SANTIAGO Short Film Premiere to confirm my booking and ensure there was a smoking room available for me, Sara went above and beyond to ensure all of my needs were met before checking in. Once my sister and I arrived exhausted from a long road trip, Sara offered fresh coffee and a speedy check-in with the proper directions to our room w/o the map!

The light in the common bathroom area was very dim, might need the light changed.

very confortable with free parking and breakfast included and with some restaurants nearby. Also near to riverwalk, you can go by walking.

The breakfast is so simple.

I loved the reception, the breakfast, and how everything was very hospitable. It was a very good hotel experience overall. Parking was included free with the hotel stay, which is a big bonus in this part of town.

On the day I was leaving, there were two or three rather big roaches in my room. I believe they came from outside as the rooms are partitioned with direct outdoor access; so, no fault on the room. Still, it was quite disconcerting.

Breakfast was good. Room was good and comfortable. Very spacious bathroom, seating/desk area was good and the bed was comfortable with good pillows. The location was PERFECT. Right across the street from Market Square, restaurants and other shopping. It was only a 15-minute walk to the Riverwalk and adjoining eating locations.

For the price, the room did not have a microwave or refrigerator. There was one microwave in the lobby which was open for use, so that helped. However, keeping our drinks cold or leftovers stored, would have been nice.

Loved the location! walking from all the major attractions..the room was spacious.. with all basic facilities Couldn't be a better location for my first ever trip to san antonio

The ac wasn't working well for some reason but the front desk staff was very cooperative in finding a way out of it

I liked the pool and free breakfast. Housekeeping was quick and efficient. Everything was great except the bathroom.

The bathroom was so tiny, you couldn't move but worst of all was the mold on the bathroom floor.

The rooms were clean and the staff were awesome. I loved the location because we were right across the street from the Mexican Market! We were also just right down the street from the riverwalk. :)

The size of the bathrooms are pretty small. I also didnt realize there was no microwave or fridge. But that was an error on my part! Just wish they had it! :)

Great location. Big room. Big bathroom. Nice little pool area.

The bathroom could use updating. The shower might be the worst I have ever been in, there was almost no water pressure. Our feet got filthy just walking on the carpets, now that I think of it this might be because of the construction going on next door.