The room was clean and quiet, very comfortable. Great location next to metro station made it easy to get both to the city centre and national airport.

On the day of our leave a receptionist was highly incompetent when asked for an invoice (he was given all the details needed). Three times he printed it out wrongly. We were forced to leave to be able to get on time for our flight. Despite my three emails to the hotel I did not get neither an answer, nor a correctly made invoice.

Location is great for metro system and plenty of good eating establishments within walking distance. This location allowed us to do everything we wanted without renting a car. A combination of the metro system and uber met our needs.

The accommodations were great, but I have been double billed - Once by Booking.com and once again on my credit card by Hilton when checking out. I called the Hilton to follow-up was told my credit card had been declined by Booking.com so they had to collect. However, my booking.com credit card charge has cleared the bank, so something needs to be resolved.

The staff at breakfast should be paid for their friendliness. So many guests hugged and kissed staff persons it was almost weird. It made dining more pleasurable. The location was very close to the airport but so many restaurants and business places surrounded the hotel. With DC traffic I had to Uber very little.

Room and bathroom were sparkeling clean. Very up to date. Staff was very attentive.

Restaurant was not a good experience. Most of it was closed and we had to sit in a noisy bar area. Lobby sign advertised a great steak restaurant, which it was not. The staff there was kind and understanding.

Good size rooms. Clean has a microwave too. I spilt formula powder which I was unable to clean up myself, housekeeping were up in a few minutes to help.

We booked breakfast in check in there was no mention of this or food vouchers provided at check in. They did however give us the vouchers the next day when we extended our stay.

Excellent location and super convenient with the metro into DC right there. Also, we got there early- around 11:30am-12pm and planned to just park, take the metro and then check in when we got back. I ran in just to see if there was anything I needed to park since we were staying at the hotel and they offered for us to check in right then. We had a great experience and will definitely stay there again when we take trips to DC!

We had to search a bit to find the restaurant for breakfast. While the service was exceptional, (our server was very attentive and sweet) it was quite pricey for the limited amount of items on the buffet.

Location is terrific over Ballston Metro station which allows easy access to DC. The hotel is also in walking distance of many stores and restaurants, and appreciate that parking is available.

No complimentary waters, charge for breakfast (though the breakfast was quite good and staff extremely helpful), charge for parking quite high as well. Room was on the cramped side, which barely room to walk between the bed and the credenza.

The room was clean and well appointed. The staff was friendly and helpful. We loved the location to the mall and other stores and restaurants in the area, and the proximity to the Metro was excellent. Because of this we would stay again.

The view was horrendous. All we could see was the air conditioning units on the neighboring roof. Dinner at the steakhouse was fair but not great and overpriced.

Orange juice and blueberries

Breakfast was all the same every day, nothing new was offered, wasnt worth of the money requested. Staff was very selective and rude.

This was a perfect location and the hotel looks amazing. The room was clean and had no weird odors. Ray at the front desk checked us in, and he was the most joyous and helpful person I’ve ever met. He really welcomed us in and provided a map with all the landmarks with instructions with how to get there by train. The cleaning lady was almost as well and so kind. The staff overall is amazing and I would not mind staying here again.

I don’t really have a complaint but one that is maybe the way the entrance to the hotel is a bit inconvenient, you have to wait until the driver in front of you moves so you can get around the roundabout or be dropped off at the corner.