A very unique and playful decorating scheme. The restaurant had a good vibe and good food. The staff was helpful and friendly.

The valet service is provided by a contracted vendor. We had an early flight for departure and there was no valet on duty at 5:30 AM. We were given the keys to our rental at the desk and walked one block to retrieve our car. We were unaware of this until the night before. Fortunately, the lot is by the police station and a short walk. The service is paid for separately rather than included on the hotel bill. I did not know this until arrival.

The accommodations and the staff was great. For $30 valet I would’ve expected my car to be parked in a private covered parking lot. Instead it was parked in a public open parking lot and block away. If I knew that I would’ve parked the car myself and saved the $30. Also the choices offered for breakfast were very limited. I ordered an egg sandwich which was very greasy and tasteless. I mean my comments to be constructive criticism. The rest of the service was great and I would definitely stay at the Other than these small inconveniences the stay at the Quirk hotel again in the future!

Staff was delightful and very helpful. Hotel quite arty and not the run of the mill chain. Walking distance to the historic state capitol building. Heating/AC worked very well and extra coffee pods and bottled water easily available. Lobby/restaurant inviting and delightful in decoration.

Limited menu for breakfast and dinners. Limited clothing storage space. We stayed for 2 nights so it worked for us.

I liked the bar, room size, cleanliness and the layout of the lobby. The architecture and rooftop are superb! The front desk staff and valet were quite helpful and the bartenders made excellent drinks. The appetizer we ordered was fresh and delicious!

The coffee bar staff were rude. They did not greet me, had a hostile expression on their faces, and muttered under their breath so that I could barely understand. Essentially, they acted like the were doing me a favor begrudgingly, not doing their job. They did not say thank you and parfait I ordered did not have the right ingredients. I do not think they should be working in with customers.

Great location. Polite valet staff helped us with luggage and parked our car. All tipping done on an app - conveient although I had to reenter my credit card info for each of the different staff sites. We needed some milk for hot tea. Room service kindly brought us a small carafe of milk. Decor was delightful Our double room was quiet and very comfy.

Nothing.

Quirk is an unique hotel with every nook and cranny filled with local art. The rooftop and lobby bars offer excellent cocktails and food. The place is full of light and high ceilings. I can only imagine what the building looked like as a department store. I am so happy they kept some of the original features (i.e. above the exit door the name of the street. something you see in the department stores in NYC).

There is nothing I did not like. It's a very quaint and quirky place. Just a warning. My son went to VCU in Richmond, therefore I know the city. Travelers unfamiliar with the area should not expect to go for a long walk without someone asking for money.

The hotel was really nice - swanky and modern amidst the old stature of the building - having a pet allowed was why i chose this place - our dog needed to go to the Bush Neuro Vet on upper Broad street so this location was good. The mattress was very comfortable. The small fridge was nice, wifi, and flat screen tv - all very nice. The front desk staff was super friendly and the valet service was prompt.

I had a pet - we appreciated that it was pet friendly - but there is absolutely no green space in the vicinity for a dog to go the bathroom - we found Monroe Park about a mile away and walked there - but that was a lot. The room was nice - mostly very clean - there were a few very long curly hairs in the bathroom shower that the cleaner missed. The pillows were way too soft - needed 4 of them to get comfortable.

Nicely decorated lobby area. Our room wasn’t what we expected. Sheets were dirty on one bed, floor was nasty in some areas…. just expected much higher standard of cleanliness for the price. I can say kudos to the valet staff!! They were super friendly and most helpful

No real restaurant on premises that served breakfast and other food items. The room could have been a lot cleaner. We should’ve have requested to be moved. This is a artsy deco hotel but not as upscale as it’s advertised to be and definitely lacking on cleanliness in guest rooms.. I have pictures of the nasty sheets, we thought were bed bugs or droppings . Only 2 towels in the bathroom which also were dingy.

Loved the ambiance and decor throughout the entire property. The card in the room explaining the history of the building was a great touch! I really enjoyed the brunch meal I ate, it was delicious and unique. The beds were comfortable and the white noise machine was an extra, appreciated surprise. The free bottles of water were a life saver.

Room wasn't ready for quite some time and had to keep my stuff in my coworkers room until 5pm.

Decor, staff, cleanliness, vibe, drinks in lounge

I stayed for the marathon and everything was great until evening when a DJ shook our room with such loud noise until midnight it ruined everything. I told staff when I checked out and they said everyone complained same thing as a wedding band/DJ played sooo loud all night. It was so unfair to guests to have that after 9pm.