The location was amazing - being close to our concert at Benaroya Hall and a short walk to Pike Place Market! From the valet parking our car at check in until we checked out, all the staff were friendly and responsive. Our room was large with a big bathroom. We really liked the hot chocolate with multiple syrups and marshmallows at check in. Between 5-6, there was free wine and pizza in the beautiful lobby. Coffee and coffee syrups (better than the offsite coffee shop we went to) were available in the morning along with tea.

Nothing

This is a great hotel for a visit to Seattle. It is in downtown but it is easy to Uber around to other neighborhoods from this location. You can walk to the Public Market. Many excellent restaurants you can walk to as well as a great downtown organic grocery store close by.

My room was not ready as expected but a wonderful gal came out from the back and made adjustments so that all was well within 5 mins. So grateful for her immediate efforts to fix the problem as I was going to a wedding that evening so timeing was essential.

Rooms were clean, in good condition with plenty of space. Staff was helpful, we had three different people arrive at different times and the hotel was helpful to note the different parties to let them check in.

It was a bit expensive overall but I do not necessarily rate the hotel down for this since the price seemed to be inline with standard Seattle prices. Seattle prices have increased significantly since I last stayed in Seattle.

The location was central to the main points of attraction in downtown Seattle. It was easy to navigate on foot from the hotel to Puget Sound, Pike's Place Market, the monorail, shopping and great food.

Great location. Very comfortable. Outstanding coffee that was available early every morning. Very friendly and helpful staff. Great restaurant and bar.

Valet parking was ok but a little slow. They could benefit by using an app.

I was able to bring my cat. He loved looking out over the street from the second floor window. I relaxed. It was still quiet being in the middle of town.

No coffee machine. But then I only had an essential room. I stay at casino hotels a lot and always enjoyed free coffee to make in room.

The cheeriness and genuine care of the staff is wonderful. They always make a point to greet upon entry and say farewell when one is exiting. The hotel is tastefully decorated throughout the entire property.

The only downfall is the beds, they are a ridge bit soft. You will wake up slightly sore and your body not completely rested.

The room was very comfortable and I like that you had an umbrella to borrow.

You should have USB ports for charging phones. I for got my plug, went to the front desk to see if they had one to borrow and they did not. the water pressure for the show was not good.

Did not get breakfast. Happy hour was very good.

Extra charge at time of check out that I was not told about. The "destination fee" was already added when reserved thru Booking. Com. Staff just said "sorry you weren't told" but would not remove the charge. Had an Uber waiting ans couldn't stay to resolve any further.

Older hotel going through renovation with new owners. Rooms are very clean and quiet. Two blocks from the Link light rail and restaurants.

As an early riser, I would have preferred to have the restaurant open at 6:30, not 7.