The interior of the hotel has been totally renovated with a modern Italian theme. The staff really go out of their way to make you feel welcome. We arrived at 11am on the day of our stay for a meeting and they let us check in early without any prior request. They also I insisted on providing us with complementary coffees for our meeting.

The room was clean and spacious My reserved parking was available at all times An EV charger was available in the reserved parking Complimentary toiletries were good quality Good variety of kitchenware available Staff were accommodating of my request to be away from the lift (I was working nights) Room could be made fairly dark during the day

Parking was extremely limited. I booked well in advance, so reserving a spot wasn't an issue, but there were only 6 spots for the entire property. The driveway into the parking garage has a very tight turn after the gate due to storage shelves being placed against the wall, and a steep drop-off close to the gate. I drive a larger car and needed to take that turn very carefully when coming and going, and would often bottom out my car on the steep drop. The transition from the road is also a very abrupt peak, and I needed to drive on an angle over it to avoid bottoming out on that too. People frequently parked in the driveway overnight, which exacerbated the problems with coming and going from the carpark. Knives offered with the kitchenware were extremely blunt, and nearly useless.

A great stay! Modern, stylish room and decor, and probably the cleanest room I have stayed in for some time. The bed was relatively comfortable. The staff were lovely and very helpful. Great soundproofing as well - our room was directly next to the lobby area where guests eat breakfast, and we were only able to hear noise from this when standing right next to our room door.

If I had to pick something - the limited onsite parking is a shame, but the arrangement with Westfield down the road was convenient and appreciated!

I liked that the hotel is fresh, stylish and clean. The location is quite good, walking distance to restaurants and shops. The bed was very comfortable and the provision of a pillow selection right in the room is a luxurious touch. The bathroom and other room faciilities; WIFI, lighting, curtains, are all excellent. The staff I met, including the room service staff were lovely and friendly. In particular, Aayushi, who assisted me on arrival are friendly, engaging and professional.

If I was to add anything to the room, complete the luxury feel by adding a full length mirror, perhaps inside one of the wardrobe doors. Parking is little challenge, the hotel has a small carpark with a quite low overhead which combined with a very steep entry ramp to the underground carpark, means taller vehicles, like mine, will have some difficulty and need to rely on street parking which, introduces a sense of insecurity and is difficult to find, with very few possibilities and regulated by permit parking limitations.

Centrally located. Attractive decor. Well appointed rooms.

A toaster in the room would have been a good addition to the items provided.

The staff were very polite and welcoming. The whole hotel seems to be recently renovated. Our room was clean and modern, we were upgraded to a bigger room to accomodate the cot which was provided for free. Great location, only a few hundred metres from Westfield and a short walk to parramatta square. The car park was small and tight (we have a wagon) but manageable also much cheaper than other accomodation charge in parramatta. Gym facilities were very clean and new. No road noise at all despite being on a busy road.

Extremely comfortable stay. Everything was clean and tidy, the staff were lovely and very accommodating, the room had ample storage and even kitchenware. Tv had a great range of entertainment options. Heading to check out we witnessed staff cleaning out some rooms, which I feel is always a comfort to know things are being cleaned and cared for. 10/10 would stay again.

Really lovely hotel. Friendly and helpful staff. Our room was the perfect size, with a beautiful bathroom and a spacious shower. The room also had air conditioning that worked very well and cooled the room down quickly. Comfortable bed and a nice modern TV with a large range of free movies to watch. It’s also a short walk to the nearby shopping/food centre and trains/buses. Will definitely stay here again if I find myself back in Parramatta 😊

Awesome stay at Holiday Inn! Stayed a night for a concert in Olympic Park. Staff was so accommodating and friendly! We were given an early check in at no extra charge when arriving an hour early and a free room upgrade! There was no parking available on site but the staff allowed us to temporarily park in the basement to unload our luggage and directed us to the westfield parking at $25 a night or a free side street parking down the road. The room was large, modern and very clean. Will definitely be back ☺️

By being a Holiday Inn my expectations were not great, but once there I was pleasently surprised by the beauty of the rooms, the bathroom was pure pleasure, the marble floor was super classy, cleanliness was outstanding. Personnel was also super kind.

Breakfast can be improved, no eggs or ham, for instance, although coffee was very good and made express. Location was ok, unfortunately on a main road, but the room was quiet. Church street was at a walkable distance.