I liked the big window for natural light and being able to see the sky. The armchairs were super comfy apart from the edge of the armrest (which should always be rounded, but that's not your fault). Mattress wasn't ideal for my back but you can't cater to everyone's middle-aged aches & pains.

Would have liked better vending machines with more of the slightly healthier type of snacks - sugar-free soft drinks (a variety of them), plain or salted nuts, etc. It was all chips & chocolate.

Friendly reception staff. Room was clean with all the nice little extras to make a pleasant stay. Ample space within room. Very handy to Westfields shopping centre and variety of food outlets. Hotel suggestion of Irish Pub for meal was spot on for a great meal.

Bit tricky to get into, but nothing that could not be mastered. No breakfast menu due to covid restrictions impacting availability (motel looking at getting this back).

The room was spotlessly clean and the staff were very friendly and informative. The bed was so comfy, I could have stayed in it for the whole day. Good water pressure in the shower. I will definitely stay here whenever I need to be in the Parramatta area.

Yes, it's a little dated, but everything works and it's clean. What more do you need?

Staying close to cousin's, and a very nice suburban/mini city type part of town instead of the very busy City Centre in Sydney.

The basin and shower taps felt very loose and I felt like I was going to break them accidentally? Also maybe Kayo would have been good to have on the Television?

Location is ideal, quick walk to the nearby shopping centre and food court.

Some of the facilities did feel slightly dated, especially the after hours door, being located right next to a vending machine and not being able to open fully as a result.

Easy walk down to the Mall & bus & train transport each day. Unexpectedly uphill to get back to & didn't do it with my suitcase. Bed was comfortable & warm. Room was large enough to have plenty of chairs. And a nice view over the city & sunrise. Curtain needs repair though.

The curtain needs to be put back on it's hooks. Traffic noise was a problem most nights - double glazing would be a good upgrade.

Good value for money. Clean and comfortable.

Place is out dated/old fashioned. Pool out of service. The night I stayed Police arrived to question some guests staying on a different floor, so was a bit noisy and my safety could have been compromised, but saying that not fault of hotel

Located central to all my needs. The room was well maintained, clean and set out well. For a short stay, the room contained all the amenities you would need. Staff, day and night shift were great.

It was only a short stay, so we weren't subjected to anything detrimental or off putting.

The room was clean and had everything you needed .The staff were friendly and helpful .Close to transport, restaurants and shops

Needs a makeover in the room Pool was not opened until October .

The location is excellent to access everything in Parramatta. You can just walk from the motel. The motel is quiet and has good views. We had a relaxing stay. The staff at reception are very friendly.

There is nothing we didn’t like.