Excellent location, close to metro stations, a grocery store just across the hotel .The apartment was super clean, beds very comfortable, big bathroom -very clean too. Clean towels, clean sheets and pillow cases.. In the kitchen there was everything you need including dishwashing machine. The apartment has a balcony with a small table and two chairs. It is a very quiet and cozy place, we slept very well, great for families with children. Wi-Fi connection is perfect, we have absolutely no complains and when we visit Vienna we will choose Oliver apartment again for sure! Thank you guys!

Everything was OK.

*Well designed comfortable room. *Well-equipped kitchen including dishwasher. *The room was super clean and there was everyday care for cleanning, taking out garbage, making up for the shortcomings etc. *Complimentary coffee and teabags provided everyday. *The place is not in the very heart of the city but very very near. It's very close to 2 different U-bahns (U6-U4) and there is a bus (57A) connects directly to Kunsthistorisches Museum area within 10-15 minutes (around 30 minutes by walking). A famous shopping street Mariahilferstrasse is 10 min. walking distance behind the hotel. *There is a supermarket in front of the hotel and 2 others very near.

*Contactless check-in is also what I prefer but it could be more explanatory in the reservation process. I declared by name and my husbands name during the reservation (because of the visa issues etc.) the system took both our names as my surname. So in the first contactless check-in I failed by writing only my surname, the system didn't let us in. There was an urgent phone number that we could reach immediately and the problem has been solved. *The air-condition was a little bit loud (I am not sure if I am a little sensitive about this). I prefered to open a window instead but in the early mornings the street was a little bit noisy too because of the cars etc. But generally it's a quiet area with birds are chirping. :)

Check in was very easy and we didn't really have to meet anyone, just used a code, paid, then got our card. The apartment was clean, comfortable, and had everything you could need, and if you needed anything else you could call the staff through WhatsApp. There was a lift for the luggage. The location was also really good, close to two train stations and with a supermarket and couple of cafes nearby.

The cleaning staff were a bit noisy when they were out on the balconies, you could hear them with closed windows. Our window was facing a patio, which was fairly pretty, but didn't really give you sense of privacy because you could see all the other apartments and they could see you. Apartment could be a bit bigger.

Very clean, well-equipped kitchen, comfortable, good location (well connected with the city centre), helpful staff (mostly via messaging, but response times were usually very short). The apartment was the perfect solution for my 7-day stay in Vienna. It was very quiet so I could work during the day. The kitchen is a bit small but you have enough utensils to do some proper cooking (there are also three supermarkets within 5-minute walking distance).

If anything, the fact that the apartment was not very bright, and that it faced an inner courtyard where other guests could walk. But the upside of this was that it was much calmer than if it had faced the main street.

Very nice apartment, small but very cozy, very comfortable bed, also the kitchen was a plus, it has everything you need, self check in was easy and fast, the location was nice, not many restaurants near by but close enough. The fact that it has a vending machine ar the ground floor with water and beer :) was helpfull because the stores close pretty early. Overall it was a comfly and lovely stay.

The top of the bed was of some kind of imitation of leather and it was old and peeling of and that was not ok considering that everytime you touch the pillow you would have in your hair tiny pieces of white material from the bed top.

The location is great as it is close to a train station and not too far if you want to uber as well. The apartment is setup well, clean and well maintained. It was a really good place to stay and will definitely rebook if visiting Vienna again.

The check-in process is clumsy and "bug"gy. It took several attempts to complete and there was no one to help. Was not able to reach anyone on the phone number provided. The intercom for help rings for a long time before someone answers and they were eventually able to help by "resetting" the checkin system. The contactless checkin process needs to reviewed and made better. The instructions were not always clear for English speakers - may not have been translated properly.

Great accommodation, easy check-in/out, you've got everything you need for a couple of nights in Vienna + easy to get to the metro. Definitely recommended!

Nothing to mention

The location is great. 5 mins to U6 Gumpendorfer Straße station and U4 Margaretengürtel station. Prior to arrival, the apartment team will message with detailed instructions on self-check-in and check-out. I can also leave my luggage in the basement before check-in time, which requires refundable €1 for the locker. The apartment room is clean and spacious. Everything looks new or well-maintained. The bed is comfortable, air con is good. There is a kitchenette too. I booked 2 apartments for family & stayed 2 nights on arrival and 1 night prior to my flight departure. Overall a highly recommended apartment to stay in Vienna.

Nil

The location is great. 5 mins to U6 Gumpendorfer Straße station and U4 Margaretengürtel station. Prior to arrival, the apartment team will message with detailed instructions on self-check-in and check-out. I can also leave my luggage in the basement before check-in time, which requires refundable €1 for the locker. The apartment room is clean and spacious. Everything looks new or well-maintained. The bed is comfortable, air con is good. There is a kitchenette too. I booked 2 apartments for family & stayed 2 nights on arrival and 1 night prior to my flight departure. Overall a highly recommended apartment to stay in Vienna.

Nil.

The location is great. 5 mins to U6 Gumpendorfer Straße station and U4 Margaretengürtel station. Prior to arrival, the apartment team will message with detailed instructions on self-check-in and check-out. I can also leave my luggage in the basement before check-in time, which requires refundable €1 for the locker. The apartment room is clean and spacious. Everything looks new or well-maintained. The bed is comfortable, air con is good. There is a kitchenette too. I booked 2 apartments for family & stayed 2 nights on arrival and 1 night prior to my flight departure. Overall a highly recommended apartment to stay in Vienna.